Nice products, timely delivery, and i got an answer to my question I 1 day time. Great service, thank you
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Everything was fine. I ordered two jackets and it took around one week to deliver, which is acceptable. Status updates via link in mail... One small downside: initial order mail was filtered by spam... See more
I ordered a helmet and couldn’t be happier with the purchase. The product arrived on the first day of the delivery period. Exactly what I was looking for. Will definitely buy again. Highly recommend x... See more
Company replied
This is my 4th order with XLMoto after trying 3 other online motorcycle parts and accessories dealer. The prices are reasonable and the delivery times are very speedy. The descriptions are clear and I... See more
Company details
Written by the company
XLMOTO ist ein Unternehmen, das Ausrüstung und Teile für den Motorradsport anbietet. Unser Ziel ist es, ein einzigartiges Einkaufserlebnis und eine große Auswahl an Produkten zu unschlagbaren Preisen anzubieten.
Willkommen bei XLMOTO
Written by the company

- Kostenloser Versand ab CHF 200*
- Ab CHF 200 Bestellwert, mit Ausnahme von Sperrgut.
- 60 Tage Rückgaberecht
- Rückgabe sind binnen 60 Tagen des Bestelldatums möglich, solange die Ware unbenutzt und originalverpackt ist.
Contact info
Switzerland
- info@xlmoto.ch
- xlmoto.ch
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Items arriving from outside Switzerland…
Items arriving from outside Switzerland have a massive additional import and tax cost from the shipping provider (double digit % price adder)

Reply from XLMOTO Schweiz
Mixed feelings
The shipping of the item to switzerland was in a resonable time. My problems started when the product was defective. It took 2 weeks of back and forth to finally get a refund. They could improve it with just getting it solved faster and not making the customer go through so many obstacles.

Reply from XLMOTO Schweiz
I am happy with the purchse
I am happy with the purchse. The shipment was relatevely fast.

Reply from XLMOTO Schweiz

Reply from XLMOTO Schweiz
Vast selection of gear
Vast selection of gear - great shop. I don't mind if the delivery takes a bit longer than the competition.

Reply from XLMOTO Schweiz
Fast and transparent
On time delivery and all costs included in the offer at a fair price

Reply from XLMOTO Schweiz
Good quality and very fast shipping …
I bought the vintage look motorcycle gloves, U like the quality and the price and the fast delivery.
Is nice stuff and just the delivery is…
Is nice stuff and just the delivery is late. The rest is really good .and delivery box was good to cover the helmet which I want .
Good product very happy
4 starts due to poor shipping box
We are very happy with the products and price. The shipping time is a little slow but that is stated on the order so is fine.
The reason I did not give 5 stars was because the shipping box had fell apart in transit and we were very lucky not to have lost some of the items.
Took 3 weeks to arrive.
Bad instructions on the website about…
Bad instructions on the website about if the product is approved to use in the country you live. Selling stuff without the right papers so not usable on the vehicle. Customer service reaction was that I as an Customer should know and be aware of it and they don't have any responsibility while selling it in the country. After research on the web I found alot of complains about this in Switserland so the company knows but don't care to much. Strange way of taking care of that and very unpleasant experience like this. Didn't order at an website that showed to be from another country but meanwhile get the excuse that they are not responsible because they are not a Swiss Company. My last response they don't even answer, just ignored. Rude.

Reply from XLMOTO Schweiz
A good and quick service
A good and quick service, would recommend and will be using again.
Already several orders and always good
Already several orders and always happy. Size charts are good, delivery is quick. Price / quality top.
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