XLMOTO Schweiz Reviews 5,904

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Nice products, timely delivery, and i got an answer to my question I 1 day time. Great service, thank you

Rated 5 out of 5 stars

Everything was fine. I ordered two jackets and it took around one week to deliver, which is acceptable. Status updates via link in mail... One small downside: initial order mail was filtered by spam... See more

Rated 5 out of 5 stars

I ordered a helmet and couldn’t be happier with the purchase. The product arrived on the first day of the delivery period. Exactly what I was looking for. Will definitely buy again. Highly recommend x... See more

Company replied

Rated 5 out of 5 stars

This is my 4th order with XLMoto after trying 3 other online motorcycle parts and accessories dealer. The prices are reasonable and the delivery times are very speedy. The descriptions are clear and I... See more

Company details

  1. Sports

Written by the company

XLMOTO ist ein Unternehmen, das Ausrüstung und Teile für den Motorradsport anbietet. Unser Ziel ist es, ein einzigartiges Einkaufserlebnis und eine große Auswahl an Produkten zu unschlagbaren Preisen anzubieten.

Willkommen bei XLMOTO

Written by the company

Kostenloser Versand ab CHF 200*
Ab CHF 200 Bestellwert, mit Ausnahme von Sperrgut.
60 Tage Rückgaberecht
Rückgabe sind binnen 60 Tagen des Bestelldatums möglich, solange die Ware unbenutzt und originalverpackt ist.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 1 out of 5 stars

They sent me the wrong helmet

They sent me the wrong helmet. And they then waited to receive it back to send me the right one.

July 8, 2024
XLMOTO Schweiz logo

Reply from XLMOTO Schweiz

Sehr geehrter Kunde,

vielen Dank für Ihr Feedback.
Ich habe gesehen, dass wir ihm den Helm im Voraus geschickt haben, und das Problem wurde behoben.

Wir werden unser Bestes tun, um uns in Zukunft zu verbessern.

24MX/XLMoto Team

Rated 4 out of 5 stars

Very satisfied

The parts were delivered on the promised date, however till the same morning they were showing up as 'not picked up by the courier'in the tracker. Other than this, everything tip top

June 28, 2024
Rated 4 out of 5 stars

My return was received on June 4th and…

It took a while to receive my money back, but I got it at the end. Updating the review.

May 28, 2024
XLMOTO Schweiz logo

Reply from XLMOTO Schweiz

Hello,

Regarding your return, we refunded 192.79 CHF on the 18. June. Should you have further questions or comments, do not hesitate to contact us per E-Mail.

Best regards,

XL MOTO

Rated 1 out of 5 stars

My delivery arrived after two month

My delivery arrived after two month. I advised them many times by email that I was leaving this address and he needed to be on time. I took a 10 days buffer but was not enough. No follow up on the email. Very disappointing.

May 23, 2024
XLMOTO Schweiz logo

Reply from XLMOTO Schweiz

Hallo,

Wir entschuldigen uns für etwaige Unannehmlichkeiten, die durch die Verzögerung entstanden sind, und danken Ihnen für Ihre Geduld.

Mit freundlichen Grüßen,

XL MOTO

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