Everything was fine. I ordered two jackets and it took around one week to deliver, which is acceptable. Status updates via link in mail... One small downside: initial order mail was filtered by spam... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a helmet and couldn’t be happier with the purchase. The product arrived on the first day of the delivery period. Exactly what I was looking for. Will definitely buy again. Highly recommend x... See more
Company replied
This is my 4th order with XLMoto after trying 3 other online motorcycle parts and accessories dealer. The prices are reasonable and the delivery times are very speedy. The descriptions are clear and I... See more
Not my firts time that I'm buying from XLMoto, as always, great selection of gear, good prices, quick delivery, and well made web shop: filters, convenient navigation, detailed info. 5 stars, recommen... See more
Company replied
Company details
Written by the company
XLMOTO ist ein Unternehmen, das Ausrüstung und Teile für den Motorradsport anbietet. Unser Ziel ist es, ein einzigartiges Einkaufserlebnis und eine große Auswahl an Produkten zu unschlagbaren Preisen anzubieten.
Willkommen bei XLMOTO
Written by the company
- Kostenloser Versand ab CHF 200*
- Ab CHF 200 Bestellwert, mit Ausnahme von Sperrgut.
- 60 Tage Rückgaberecht
- Rückgabe sind binnen 60 Tagen des Bestelldatums möglich, solange die Ware unbenutzt und originalverpackt ist.
Contact info
Switzerland
- info@xlmoto.ch
- xlmoto.ch
4.6
Excellent
6K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good prices, slow shipping
Very good selection and prices compared to competition, shipping a wee bit slow and products could have more pictures of different views of the article.
February 1, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
the box was broken and goods was out of…
the box was broken and goods was out of box.
January 26, 2023
Reply from XLMOTO Schweiz
Hallo,
vielen Dank, dass Sie sich für unsere Bewertung Zeit genommen haben.
Wir nehmen Ihre Rückmeldung ernst und arbeiten ständig an Verbesserung.
Mit besten Grüße 24MX/XLMOTO Team
Fast delivery and high quality of the goods are of particular importance.
Motoboots, Motorradhose
February 2, 2023
I was very happy with my shopping…
I was very happy with my shopping experience! Nothing went wrong, all was good! Simple
November 24, 2022
it would be good if the website had…
it would be good if the website had English language option.
December 5, 2022
Quick and easy!
October 23, 2022
Hello
Hello,
I have contacted customer service regarding an issue with my order. The customer service representative named Victor was nit professional in his emails with me. I have not experienced a rude service such the one I received from him. He made regret buying from your company.
October 31, 2022
Reply from XLMOTO Schweiz
Hello,
We are sorry to hear that you had a bad experience.
We will continue to work to improve our communication.
Best regards
Delivery and price ok
October 24, 2022
Nice store
Nice store and great products, however, I would like the shipping to be a little faster
September 28, 2022
Quick and easy
Quick and easy. The brand "Course" is only featured.by XLMOTO and SOMEHOW produces GREAT riding gear for a third of the price. I crash - tested the gear
September 24, 2022
good but sometimes the deliverz times…
good but sometimes the deliverz times to swityerland are a bit long
September 13, 2022
Motorradschuhe Alpinestars Sektor Waterproof Schwarz
I bought shoes that I wore 10 times and they fell apart. As if they were made of cardboard. Bad quality. Made in India. Never buy Alpinestars again.
September 8, 2022
Reply from XLMOTO Schweiz
Hallo
vielen Dank für Ihren Kommentar! Bitte kontaktieren Sie uns unter
info@xlmoto.ch
Wir werde Ihnen dann gerne weiterhelfen.
Vielen Dank
Ihr XLMOTO Team
Really good service and quality.
Really good service and quality.
Till now I have just very good experience with the wole sortiment.
August 15, 2022
Very good quality- price products and fast delivery 👌
I have ordered different products during the last 2 - 3 years and I am very happy with the delivery, quality and prices of the products.
Many thanks XL moto team.
August 6, 2022
Supper Shop und Ware
July 14, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.