XM 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Mt5 300097482 withdrawl not recived yet 500 placed on 14 april now xm need more days dont know what happening . if u dont follow the timefram rule then why u give your clients....indian support email... See more

Rated 3 out of 5 stars

My trading account 323966288 was disabled due to trading nfp I wanted to trade cpi I couldn't xm i have sent an email requesting that can they please reopen my account they didn't respond now I can't... See more

Company replied

Rated 5 out of 5 stars

Xm broker is my most favourite. These guys offer a 100% upon deposit. They have simple deposit /withdrawal methods They offer real paid completions, I personally has won and withdrew from the c... See more

Company replied

Rated 1 out of 5 stars

No Response After Reporting Incorrect IFSC Transfer – Very Disappointing I already contacted the XM support team regarding a serious issue with my withdrawal (Ref ID: 602812625788), where... See more

Company details

  1. Finance Broker
  2. Currency Exchange Service
  3. Investment Service
  4. Non-Bank Financial Service
  5. Stock Broker

About XM

Written by the company

Our values

Having clients from over 190 countries all over the world, we proudly consider ourselves to be amongst the best globally known brokers in the trading industry. Since our motto is BIG, FAIR, HUMAN, we believe that focusing on our clients is what differentiates us from the other competitors. Our clients always come first regardless of net capital worth, account type or size of investment. All our clients receive the same quality services, the same execution, and the same level of support. We were founded on these values, and that will not change.

Customer Experience team

Our awarded Customer Experience team, established by well-trained, human-focused officers is available to assist our clients 24 hours a day.

Easy and Convenient

Our systems are built and updated in such a way that we offer our clients the best available trading experience. Between the several platforms offered and the new all-in-one XM App, our customers can easily trade on the go whilst having the ability to manage their accounts at the same time.

About us

XM Group is a trusted global broker with clients in almost every country of the world. The four entities of the Group are each regulated by established and well-known regulators and they all adhere to enhanced regulatory standards.

Our wide range of CFD trading instruments offers to our clients the power to choose easily and efficiently between stocks, forex, precious metals and several other asset classes. Our clients also enjoy trading from a single multi asset platform with some of the most competitive spreads and with our no rejection of orders and no re-quotes execution policy.

Please visit our official website to check the percentage of retail investor accounts losing money when trading CFDs with us. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Contact info

  • 12, Richard and Verengaria Street, Araouzos Castle Court, 3rd Floor, 3042, Limassol, Cyprus

  • support@xm.com
  • xm.com

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

trading ac no 410625366

trading ac no 410625366
Date of order : 02/02/2026
Utr no : 360676943783
Upi id : manowara64@ptyes
Deposit amount : 20000 inr

March 26, 2026
Unprompted review
XM logo

Reply from XM

Dear Rohan,

Thank you for providing us with the required information. Our team is currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

My experienc Unauthorized Trade That Wiped Out My Accounte with XM has been…


My experience with XM has been extremely disappointing and concerning.

When I logged into my trading account, I discovered that a trade had been opened without my authorization. I did not place this trade, yet it was active on my account and eventually wiped out my entire capital.

As a trader, the most basic expectation is that your account remains secure and that no positions are executed unless you place them yourself. Finding an unauthorized trade on my account raises serious concerns about the safety and integrity of this platform.

Losing my entire balance because of a trade I never opened is completely unacceptable. I contacted support hoping for a clear explanation, but the response I received was not satisfactory.

This experience has severely damaged my trust in XM. Traders should be very careful and make sure they fully understand the risks of keeping their funds with this broker.

I cannot recommend XM based on my experience.

March 23, 2026
Unprompted review
XM logo

Reply from XM

Dear Mr Saad,

We are very concerned to hear about your experience. XM takes account security and trade execution integrity very seriously, and unauthorized trading activity is thoroughly investigated.

We would like the opportunity to review your case in detail, including the trade in question and your account activity. Please reply to the “Find Reviewer” request we sent on Trustpilot and provide your personal details so our team can locate your account and investigate this matter thoroughly.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Mr Saad,

We take all reports of unauthorized trades extremely seriously. Our team is ready to conduct a full technical investigation into your account logs to identify how these positions were opened. To begin this process and ensure your account is fully secured, we require some specific details via email to document the case properly.

A member of our team will reach out to you soon to assist you with this. They will help you gather the necessary information so we can investigate the situation thoroughly and address your concerns about the security of your funds.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 5 out of 5 stars

Best customer support experiences

Best customer support experiences

July 3, 2025
XM logo

Reply from XM

Dear Ali Siam,

Thanks for your feedback! 😉🙌🏻 We are always working to improve our customer service, and we're glad to hear that you've had such a great experience with us!

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

The money I deposited hasn't been credited to my account.

I deposited money into my account on 12/3/2026 and it still hasn't been credited. I contacted support with proof of payment, and although they said they were investigating, they haven't done anything. XM is now a fraudulent broker, I absolutely do not recommend it!

March 12, 2026
Unprompted review
XM logo

Reply from XM

Dear Akrep Akrep,

Thank you for taking the time to share your experience with us. We are sorry that you did not receive the level of service you expected from our Customer Experience team.

We take all feedback seriously and are working to improve our services. If you could provide more details about your situation, we would be happy to look into it and find a solution.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

Please don’t use this app my deposit…

Please don’t use this app my deposit was delayed and I check with customer support they are teasing me and I got a mail I can’t trade any more it’s a really worst app please don’t use

February 26, 2026
Unprompted review
XM logo

Reply from XM

Dear customer,

In order for us to help you and also to be transparent with our responses, we do ask reviewers to verify their experience with us by providing their details. We have messaged you privately requesting your personal insights so we can look into what may have happened to your account. Please get back to us.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

No deposit account Profits are wiped out

in my trading account 40065686 i made USD 2,400 profits with 50USD no deposit bonus .
while i requested to withdraw some funds from my account XM wiped out all profits from account making excuses like i violate terms and conditions .
if some one is using same internet connection it's not my fault , its total total un ustice with your client.
once you guys seen some profits in client account you are making excuses .

March 24, 2026
Unprompted review
XM logo

Reply from XM

Dear razaq,

As we cannot view your XM account on Trustpilot, please respond to our private message and provide the information required to help us with the investigation of your claims.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 3 out of 5 stars

I am with xm from long time maybe 4…

I am with xm from long time maybe 4 years, no problems happened cuz i was losing all the time, i started to be profitable, when i withdrawal i take 2 day's to get the money, now they make three days, when i ask support said they add 24 h for review, what i want to say( guys take care) they add rules in 100$ and200$ withdrawal what if 50k , i think it will be problem god only know , dont hold big money in this company 1000$ max and run , cuz ifeel xm scam about too happin , sorry for xm if im mistakin , but xm too much problem around u , take notes, if u will not work properly you will be not exist. Thank you

March 25, 2026
Unprompted review
XM logo

Reply from XM

Dear maged,

Thank you for sharing your experience and for being with XM for several years. We want to assure you that XM is fully regulated and committed to secure and timely withdrawals for all clients. Occasionally, additional review time may be applied to ensure compliance with regulatory and internal security procedures, especially for larger amounts.

We understand your concerns and encourage you to contact our Customer Experience team via live chat on our website or at support@xm.com if you experience any delays or have questions regarding withdrawals. They are ready to assist you promptly.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

i understand why you nullified profit…

i understand why you nullified profit but it is just a normal error,the other one in face verification is my brother and you asked for furthur document and i gave all the document required and trying to withdraw by third oarty cant be soleley leads to nullfication because if any theives try to enter in our account and try to take withdraw somehow we understand and cancel still amount becomes nullified so it is not the righ way to deal with this thing,if i violeted the rules i clearly give explanation and prper document then only you realesed the fund ,please dont try to milk others simple error,if you can do please reimburse my profit that amount is everything for me,please consider my concern and do anything as you can

March 19, 2026
Unprompted review
XM logo

Reply from XM

Dear Nidhesh,

Thank you for your follow-up. While we understand your explanation regarding your brother’s involvement in the verification process, we must maintain our original position.

Our security protocols and Terms and Conditions strictly require that only the registered account holder performs identity and liveness checks. Allowing anyone else to complete these steps, regardless of the relationship, is a violation of our policy against third-party account management. These rules are essential for maintaining the security and regulatory integrity of all accounts.

Following a full review, the decision to nullify the trading profits is final and will not be changed. As previously confirmed, your initial deposits of $535 were approved for withdrawal on March 18th. Please allow up to five working days for these funds to reach your account, as this timeframe depends on the payment service providers involved.

For more details on the specific policies violated, please refer to the Important Notice email in your inbox. If you have further questions, you may contact our Customer Experience team at support@xm.com.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

EXPOSING SYSTEMIC FRAUD: XM STEALS FUNDS THROUGH "TECHNICAL GLITCHES" AND LIES!tay away from XM Global

Stay away from XM Global! I am exposing a massive fraud on my account (410687127). Due to a confirmed technical glitch in their MT5 platform, 51 unauthorized trades were executed and closed within milliseconds, draining $166 from my balance.

I have IRREFUTABLE PROOF:

Their official AI Support Bot 'Sophia' explicitly admitted to a "Technical Issue" on the MT5 platform and confirmed a refund. I have the screenshot of this admission.

My MT5 Journal logs prove that 51 trades were opened and closed in seconds—a speed that is humanly impossible and only happens during backend manipulation or system failure.

Despite this evidence, their human managers are now lying to cover up the theft, claiming I used a "Bulk Close" feature—which is impossible for trades I never even opened! This is a pre-planned script to steal client capital when their system fails.

Blatant Lies & Support Manipulation:
The most shocking part was the deceptive conduct of their WhatsApp support. For 5 days, they tried to close my case by intentionally investigating the wrong timeframe (17:06:39 Server Time) and claiming "no issues found," despite my logs clearly showing the crash at 20:36:39. They only acknowledged the correct timestamp after I threatened legal action and a formal report to FSC Belize. This proves that XM Support deliberately provides false information to avoid processing refunds.

I have already submitted all logs and screenshots to the FSC Belize for a formal investigation. Do not trust your money with XM. They will manipulate your trades, drain your account, and then lie to your face. I am not the only victim; many others are facing the same "glitch." This is a SCAM.

#XMFraud #ForexScam #FSCBelize #MarketManipulation

March 19, 2026
Unprompted review
XM logo

Reply from XM

Dear Sangeeth Ethulgama,

We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Sangeeth Ethulgama,

Following a thorough investigation by our team, we have carefully reviewed your MT5 journal logs and account activity. Our records indicate that the trades in question were opened from a device that has been consistently used for other transactions on your account, with no signs of external interference or system glitches detected. Furthermore, the logs show that the "bulk close" function was utilized, which is a standard feature designed to allow a user to close multiple positions simultaneously rather than manually one by one.

While we understand that the speed of these transactions may seem unusual, our systems confirm that the operations were executed directly through the authenticated trading terminal. We have reviewed the timeline of these events and found no abnormalities or errors on our side.

A member of our team will reach out to you soon to discuss these technical findings in more detail and address any further questions you may have.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

Urgent refund or credit my ammount

Title: Deposit Taken but Not Credited – No Response from Support

I am बेहद disappointed with XM’s service.

I made two UPI deposits on 20 March 2026:

- ₹20,000 (Transaction ID: 120917620796)
- ₹19,999.08 (Transaction ID: 160981450796)

Total amount: ₹39,999.08

Both payments were SUCCESSFUL, and the money has already been debited from my bank account. The funds were transferred to XM’s payment merchants (N S Handloom and Globetap Solutions LLP).

However, even after more than 48 hours:

- The amount has NOT been credited to my trading account
- I have sent multiple emails with full proof
- There is NO proper response from XM support

This is completely unacceptable for a broker of this level.

I request XM to immediately:

- Credit my deposit OR
- Refund my full amount

Otherwise, I will escalate this issue further to banking authorities and financial regulators.

I strongly advise others to be very careful when using UPI deposits with XM.

March 20, 2026
Unprompted review
XM logo

Reply from XM

Dear Rahul Maisuria,

To address your concerns effectively, we kindly request more details about your account or specific issues. Unfortunately, without this information, it's challenging for us to assist you fully.

Please provide your account details so we can investigate and resolve the matter promptly. Your satisfaction is our priority, and we're committed to resolving any issues you may have.

XM Team 🚀
BIG. FAIR. HUMAN.
--------------------
Dear Rahul Maisuria,

Thank you for providing us with the required information. Our team is currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Rahul Maisuria,

Following an investigation by our team, we are pleased to confirm that your deposit of ₹19,999.08 has been successfully located and credited to your trading account. Regarding your second deposit of ₹20,000, a formal investigation is currently open with our third-party payment provider to trace the funds within the banking system.

Because these providers operate independently, we must wait for their verification to ensure the funds are correctly allocated. We are monitoring this closely and will credit the remaining amount as soon as we receive confirmation from the provider.

A member of our team will reach out to you soon to provide a direct update and assist you until both transactions are fully resolved.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

Withdrawal blocked — redirected to deposit instead. Victims beware!

I deposited funds using both debit and credit cards. When I tried to withdraw my earnings, I was constantly redirected and pressured to make additional deposits instead of being allowed to process my withdrawal. This is completely unacceptable and feels like a deliberate trap to prevent customers from accessing their own money. They keep demanding more deposits before any withdrawal can take place, which is a clear sign of fraudulent practice. I have been seriously victimized by this company. I strongly urge everyone to avoid XM and to report them to their bank and relevant financial authorities. Stay away — this platform does not allow you to withdraw your profits.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Never expected this kind of Fraud from…

Never expected this kind of Fraud from XM ever.

Been trying to reach the support but their tortoise speed replies are really worst exp. So now I am sharing my problem here.

Dear XM Support Team,
Thank you for your response.
I have made two separate transactions of ₹10,000 each:

19th March 2026 – This transaction (in the name of Sevenstand) has been successfully credited and is reflecting in my XM account.

20th March 2026 – This transaction (in the name of Durvika Enterprises, UTR: 607900979299) is still not reflected in my XM deposit balance.

It appears that only one of the two transactions has been processed so far.

For your reference, I am attaching:
Transaction details of both payments
My bank statement clearly showing that both amounts have been debited
I kindly request you to recheck the second transaction dated 20th March 2026 and credit the pending amount of ₹10,000 to my XM account (Account No: 401036399) at the earliest.

This matter is urgent, and I would appreciate your prompt assistance.
Looking forward to your confirmation.
Regards,

Arvind Rajpurohit

March 24, 2026
Unprompted review
XM logo

Reply from XM

Dear Arvind Rajpurohit,

Thank you for your review. We are currently investigating your case. A member of our team will be in contact with you as soon as the investigation is completed.

Thank you for your patience.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

Shocking 19-day delay! Deposit still missing.

​I am extremely disappointed with XM. I made a deposit of 8,610 BDT via Nagad on March 5, 2026 (TrxID: 750U72HD). It has been 19 days, and the funds are still not in my trading account (ID: 92229659).
​I have contacted support and compliance multiple times, but they keep giving vague excuses and now asking for another 14 days to "investigate." This is a simple mobile banking deposit, not a complex wire transfer. XM is holding my money for nearly 3 weeks now.
​Give me my funds or a full refund immediately! This is unacceptable for a world-class broker.

March 24, 2026
Unprompted review
XM logo

Reply from XM

Dear Client,

We apologize for the inconvenience you've experienced. Please respond to our message on Trustpilot with your account details so we can investigate this matter urgently. Your feedback is important to us, and we're committed to addressing your concerns promptly. Thank you for bringing this to our attention.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

Withdrawal blocked for 2 weeks – Funds held without valid reason – Algeria

I deposited 540 USD via cryptocurrency (USDT/Binance) on 12/03/2026. This was my first time using XM. I never traded, no bonuses, no profits – I simply tried to withdraw the exact same amount I deposited.
My account was immediately restricted. I submitted all requested documents on 13/03/2026 (Photo ID, Proof of Fund Source, Bank Statement, Proof of Crypto Transactions) – all were approved.
Then XM's AML team requested I withdraw via Neteller – a platform that does NOT support withdrawals in Algeria. This directly violates XM's own withdrawal policy, which states funds must be returned via the same deposit method (cryptocurrency in my case).
After that, they requested a screen recording of my Binance account showing my "ID number and date of birth within transaction screens" – which is technically impossible, as Binance does not display such information in transaction pages.
I have contacted live support over 10 times. I sent multiple emails to aml with no response for 3+ days. Every time I get the same answer: "wait for an email."
I also filed a formal complaint with FSC Belize on 23/03/2026.
This is not a compliance procedure – this is fund retention without valid justification. I have full documentation of all communications and timestamps.
Account entity: XM Global (Belize) – FSC License No. 000261/397

March 23, 2026
Unprompted review
XM logo

Reply from XM

Dear abdou batache,

We are sorry to hear about your experience and understand your concerns regarding your account and withdrawal. Please note that XM follows strict AML and security procedures, which may require additional verification steps and specific withdrawal methods depending on the case. These measures are in place to ensure compliance and protect all parties involved.

We would like to review your case in detail. Kindly reply to the “Find Reviewer” request we sent on Trustpilot and provide your personal details so our Customer Experience team can locate your account and coordinate with the relevant department to investigate this matter thoroughly.

We appreciate your patience and cooperation.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

I have made withdrawal via online bank…

I have made withdrawal via online bank transfer to my account for $7678 total. It's been more than a week and i haven't received any funds. Nor their customer service is responding and neither the my account manager Sheefa is replying or calling me. I have drop n number of email and contacted via chat. Are they still legit? I am doubting and bit worried now

March 17, 2026
Unprompted review
XM logo

Reply from XM

Dear Jitender Ahuja,

We are sorry to hear about the delay with your withdrawal and understand your concern. XM takes all withdrawal requests seriously and we would like to review your case in detail.

Please reply to the “Find Reviewer” request we sent on Trustpilot and provide your personal details so our Customer Experience team can locate your account and investigate the withdrawal thoroughly.

We appreciate your cooperation and look forward to assisting you.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Jitender Ahuja,

Following a review by our team, we would like to clarify that withdrawals via online bank transfer in your region typically take up to 5 working days to reflect in your bank account. As these requests were initiated recently, they may still be within the standard processing window of the banking system. Additionally, our team noted that the document you previously provided was password-protected. To help us investigate further or trace the funds with the bank, we kindly ask you to provide a document without a password so we can access the necessary details.

We assure you that we are here to support you throughout this process. A member of our team will reach out to you soon to assist you with submitting the correct documentation and to ensure your withdrawals are tracked properly.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

avoid xm lifetime

don't trade and seat normally but never go for xm because my brother request 100$ withdrawal 5 days ago but he type one number wrong by mistake then he wait for 5 days and then they denied for transfer back it in to his trading account and his account number is 110328374 then he talk with customer care executive then one say him for share his statement then he shared it with them but then other executive tell my friend to wait for lifetime so if they want then they give him his money back otherwise they didn't give him his balance back and when my friend typing his issue in message to customer care executive then executive close the chat in middle of my friend's typing so i request to all for seat without trading but never go to xm.

March 23, 2026
Unprompted review
XM logo

Reply from XM

Dear Jenish Dholariya,

We’re sorry to hear about the situation described. However, please note that in order for us to properly review and assist, the concern must be raised directly by the account holder. Reviews written on behalf of a third party are not considered a genuine client experience.

We kindly ask your brother or friend to contact our Customer Experience team directly via support@xm.com or live chat with their account details so we can investigate and assist accordingly.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

I deposited 25000.rupees

I deposited 25000.rupees. Until now not credited my wallet waiting till 13 days to go really I tired to massage every Xm team
I don’t know were contact

March 23, 2026
Unprompted review
XM logo

Reply from XM

Dear Ibrahim bathisha K M,

We apologize for the inconvenience you've experienced. Please respond to our message on Trustpilot with your account details so we can investigate this matter urgently. Your feedback is important to us, and we're committed to addressing your concerns promptly. Thank you for bringing this to our attention.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Ibrahim bathisha K M,

Following an investigation by our team, we are pleased to confirm that your payment has been successfully located and was credited to your account on 30 March. You should have received a confirmation email regarding this update.

We understand that waiting for your funds can be tiring, and we appreciate your patience while we worked with the payment provider to resolve this. A member of our team will reach out to you soon to ensure everything is now in order and to provide any further assistance you may need.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

When I Put Deposit And Start Losing…

When I Put Deposit And Start Losing Money The Xm Didnt Ask Any Verification As Soo. I want to withdraw Some Funds From Its Immediately they Put My Account On Hold And Start Asking Lots Off Papers Work And Even I Have Provided All My Documents Since From The Monday Its Over 8 Days My Account Is Still On Hold i want Xm To Take Action Asap Immediately

March 12, 2026
Unprompted review
XM logo

Reply from XM

Dear Khalid Mehmood,

We tried to get more details via Trustpilot's Find Reviewer feature, but we haven't received a response from you. This lack of information makes it challenging to address your concerns effectively.

Please provide your account details or any other pertinent information so we can assist you further.

XM Team 🚀
BIG. FAIR. HUMAN.
-------------------
Dear Khalid Mehmood,

Following a review by our team, we can confirm that the temporary hold on your account was necessary to complete essential security checks. These standard procedures are required when transactions involve accounts that require additional verification to ensure the safety and integrity of all funds.

We are pleased to inform you that the documents you provided on 26 March were reviewed and accepted. As a result, your account hold has been lifted, and your subsequent withdrawal requests have been successfully processed.

A member of our team will reach out to you soon to ensure everything is in order and to see if you need any further assistance with your account.

XM Team 🚀
BIG. FAIR. HUMAN.

Rated 1 out of 5 stars

Xm is a scammer

This broker is scamming or its payment provider is scamming I have deposited 8000 inr through upi on 4 march 2026 2.03 am ist and completed followed it's instructions checked utr and everything and the transaction is completed without any issue now the live chats what's app and all live support telling relevant team will solve your issue and your case is under investigation continuously saying this from 19 days I have fadup now I have not slepped because of this behaviour of the live supports . I genuinely request everyone to not use this broker because he does not give proper solution to nobody . And I ask from xm how much you taking time to check the utr and payment received or not in your bank account is this fair your valuable client waiting for their funds for more than 19 days I don't know what the xm is doing . In 19 days xm is not even trying to check the payment in a bank account is recieved or not then how it is possible that it will solve big issues . I extremely don't recommend this broker stay away from it. This is my mt5 account number 317063356. It literally lost 100% trust from xm . He is scamming stay away from this guys. And I genuinely say please rate down as low as can after us nobody can scammed from her

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

🚨 SERIOUS WARNING

🚨 SERIOUS WARNING – FUNDS MISSING & NO PROPER SUPPORT 🚨

I am writing this after weeks of stress and frustration. Please read carefully before trusting this platform.

I have made multiple deposits via UPI (India), and although my bank has confirmed that ALL transactions were successfully processed and debited, several deposits are still missing from my trading account.

On top of that, my 300 EUR withdrawal (13 March 2026) is also NOT received.

Every time I contact support, I get the same generic response:👉 “Under investigation”👉 No clear answer👉 No timeline👉 No real resolution

This has been going on for weeks/months.

⚠️ Major concerns:

Funds sent to third-party accounts (not direct broker account)

Repeated missing deposits

Withdrawal not received

No accountability from support team

I have already provided all UTR numbers, bank proof, and statements, but still no proper solution.

❗ This is not a small delay — this is about missing money and zero transparency

I strongly request others:👉 Be very careful before depositing👉 Avoid using third-party payment methods👉 Do not trust until issues are fully resolved

If my issue is not resolved soon, I will escalate this legally and through financial regulators.

This is my real experience — sharing so others don’t face the same problem.

March 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look