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Xpres Reviews 176

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TrustScore 5 out of 5

4.8

Events & Entertainment
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Review summary

Created with AI, based on recent reviews

Considering 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them excellent and diverse. The website is frequently highlighted for its ease of use and navigation, making the ordering process simple and quick for many. Additionally, consumers often commend the fast and reliable delivery service, noting that items arrive promptly and are well-packaged. However, some customers also noted issues with product delivery, specifically mentioning receiving broken items, such as mugs, upon arrival. A few other people also felt that the company was not responsive to their inquiries, with one instance of not receiving promised samples and another experiencing a printer malfunction shortly after purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and selection. Customers consistently praise the high... See more

Website

People report positive experiences with the website. Customers consistently praise its ease of use and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick delivery times,... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of ordering,... See more

User experience

Customers had positive experiences with user experience. Reviewers consistently praise the website for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Xpres never fail to meet our expectations. Fast delivery, great customer service and amazing products. I am in love with their oversized T-Shirts and also I can't wait to receive my sequin patches to... See more

Company replied

Rated 5 out of 5 stars

mugs good quality packing not great few broken on first delivery, but probably handled badly as well by delivery company. Still prepared to order again and hope for full quota this time

Company replied

Rated 5 out of 5 stars

I’ve been using xpres now for over 12 months . I buy all my clothing for my dtf and sublimation orders from here , quality is really good and delivery is A+. Also customer service is some of the best... See more

Company replied

Rated 5 out of 5 stars

We have had business dealings with Xpress for at least 2o years (maybe longer?) and they have never once let us down. All staff are very helpful and efficient. Easy to navigate web site and quick deli... See more

Company replied

Company details

  1. Events & Entertainment

Written by the company

Xpres is the UK’s number 1 digital transfer specialist with a huge range of hardware and support products for sublimation, sign making & textile transfer.

Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Cheepest site for printer

Cheepest site for printer. Easy to order and I hope delivery is quick as I need it quickly but quicker postage not viable. Looking forward to receiving the printer in due course.

September 1, 2025
Unprompted review
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Reply from Xpres

Thank you for your review! We hope you enjoy your printer. Please let us know if there's anything else we can help with.

Rated 1 out of 5 stars

Had a lengthy phone call with a sales…

Had a lengthy phone call with a sales rep regarding a new sub printer. He offered to print some samples off for me with images I had sent him.

No samples were ever received despite politely chasing up, but no reply to that email either.

Printer purchased from elsewhere from a company who were actually interested in doing business.

May 27, 2025
Unprompted review
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Reply from Xpres

Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. Your feedback is important to us and will help us improve.

Rated 5 out of 5 stars

Great company

Great company - been buying from them for 20+ years - never fail to deliver and professional and great service from the tech team

August 19, 2025
Unprompted review
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Reply from Xpres

Thank you for your fantastic review! This is great to hear

Rated 5 out of 5 stars

Great advice

I have used Xpres for several purchases, they always give really helpful, honest pre sales advice and their customer service post purchase is also excellent

August 18, 2025
Unprompted review
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Reply from Xpres

Thank you for your great review! We're pleased to hear about your experience.

Rated 5 out of 5 stars

Great Quality

Always easy to find what you need, prices very competitive and quality of goods always the best.
A nice selection of sublimation products.
Customer service always available and deal with any queries in a timely manner.

August 5, 2025
Unprompted review
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Reply from Xpres

Thank you for your review, this is great feedback to hear.

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