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Review summary

Created with AI, based on recent reviews

Evaluating 175 reviews, most reviewers were let down by their experience overall. People experienced massive delivery delays, reporting that their parcels remained stuck at local storage hubs for many days without showing any visible tracking movement whatsoever. Consumers also complained about inaccurate delivery updates, where it was reported that the delivery address was incorrect or the customer was simply unavailable. Some reviewers were not happy with customer support, stating that communication channels were completely unresponsive and provided only unhelpful automated replies on phone and email. Reviewers additionally pointed out that delivery staff members were often very rude and unprofessional when handling dropped packages or general inquiries.

What people talk about most

Delivery service

Consumers express deep dissatisfaction regarding the delivery service, frequently reporting severe delays,... See more

Service

Clients share negative opinions on service, reporting major delivery delays, unhelpful agents, and concerns... See more

Customer service

People report negative experiences with customer service because support lines are unresponsive and automated... See more

Order

Users describe negative interactions with order fulfillment, highlighting severe delivery delays and... See more

Staff

Reviewers highlight negative aspects of staff, frequently pointing out unprofessional behavior and rude... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I registered on their website to handle my regular shipments but they lost it and started making fake promises when I raised escalation. There is no contact number to get in touch with customer care a... See more

Rated 1 out of 5 stars

One of my online delivery pickup was not picked up for almost 10 days after booking. Five times they were out for pickup the same day they would cancel as customer asked for later pickup. When I conta... See more

Rated 1 out of 5 stars

Xpressbees is the worst logistics service company. They have been troubling me for the past three days for a prepaid delivery. Their boys mark it as ‘customer wanted future delivery’ without me asking... See more

Rated 1 out of 5 stars

I used to think DTDC had bad service, but they are not even bad. And then I came across Xpressbees. So far, I have received only 2 parcels from this courier service, and both were compromise... See more


1.0

Bad

TrustScore 1 out of 5

964 reviews

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1.0

All reviews

(964)

178 reviews in the last 12 months

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Rated 1 out of 5 stars

The courier service of in Port Blair

The courier service of in Port Blair, Sri Vijaya Puram, Andaman & Nicobar Islands is very poor. Deliveries are not completed on time at all.
My order was placed on 3rd March 2026, and the expected delivery date was initially shown as 11th March. Then it got delayed to 21st March, and now it is further delayed to 23rd March.
I would like to know why the delivery is being delayed repeatedly. This kind of delay is unacceptable. I am not receiving any calls or updates from the courier service. The status just keeps getting delayed again and again.
When will my order actually be delivered? This is extremely frustrating, as there is no proper communication or support from your side.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic Service

There is no option of rating 0 Stars else I would have preferred that. One of the worst courier services I have experienced. They are not updating the tracking page or estimated delivery dates. They are not responding to the customer care emails. I would not recommend sending my couriers through this provider.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Worst delivery experience ever with…

Worst delivery experience ever with Xpressbees
I am extremely disappointed with the service. My parcel (AWB: 13409612271959) was supposed to be delivered today, but it was not delivered at all. Instead, I received a false update saying “delivery attempt failed” without anyone actually contacting me or visiting my address.
This is completely unprofessional and misleading. If the delivery person never came, how can you mark it as “not fulfilled”? There was no call, no message, nothing.
Because of this negligence, my delivery is now delayed, and I am forced to wait again for reattempt. This kind of poor service is unacceptable, especially when customers are waiting the whole day.
I would not recommend this courier service to anyone. Very unreliable and careless handling of deliveries.

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Worst service seen ever

Worst service seen ever. My product is travelling all over place instead of coming to my place. No way to contact customer care only ai assistant picks and no solution.

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Worst Logistics Company Ever!!

What went wrong? Basically everything that could have. Honestly, you expect a good customer service in such companies but NO! They will never pick up your calls, the only working customer care number is automated and no human interaction whatsoever. In my case they have been messaging me daily that my parcel will be delivered today but it doesn't. Even the delivery guys don't pick up the call. To me they gave the reason it's not our area of service........like wth? You are logistics company and that's your excuse? I tried reaching out to people who worked there (COO ) turns out even he left the job..... The company is shit and there is nothing good about them. If your parcel is with them, you might as well consider it gone.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Delivery service is good but

Delivery service is good but. Branch incharge not good they was debit amount without any information rupees 3500 with GST and penalty I was not miss any shipment but they was debit amount me BPT branch Hyderabad I was deliver pin code 500082... My name is Mohammed Rafeeq I am hard working delivery boy my phone number 9533393581

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Fraudalent service

The shipment I intended to receive returned back to the seller. Every day I received SMS messages saying that the customer postponed, the customer refused to accept etc. But that is not true. No one arrived at my house and no one called either. They can not prove it. I registered multiple complaints to their registered email. All in vain. They replied they work according to their guidelines. May be arrogance is their guideline/ motto.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Bad reviews for xpressbees customer…


Bad reviews for xpressbees customer support i call for 2 days countinue but they are me nothing they wipp provide my persal and they will give me evey time resion

It sounds like you're frustrated with Xpressbees customer support not delivering your parcel and giving repeated excuses.

Here’s a clearer version of your complaint that you can use to post online or send to them:

Complaint About Xpressbees Customer Support
I am extremely disappointed with Xpressbees customer service. I have been calling continuously for the past 2 days regarding my parcel, but I am not getting any proper help.

Every time I call, they give a different reason for the delay and promise delivery, but nothing happens. My parcel has still not been delivered, and no clear explanation has been provided.

This kind of service is very unprofessional and frustrating. I request immediate action and delivery of my parcel as soon as possible.

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could give them 0 star

I wish I could give them 0 star. Yesterday I had a very bad experience I ordered two product but delivery partner ordered me only one when I asked where is my 2nd one he said maybe I forgot your order at store I said okay.but after 10 min what I see that my both order showing delivered. When I ask them about this he said I don't know it was a technical glitch. Now it's been 2 days there is no update for me on this.
Very very very bad delivery service.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Worst of all

I used to think DTDC had bad service, but they are not even bad.

And then I came across Xpressbees. So far, I have received only 2 parcels from this courier service, and both were compromised.

Both parcels had the same timeline. Both went missing for days, and then, out of nowhere, they were delivered.

The first parcel was literally covered in mud and was a different product and yesterday I had a similar experience as one item was missing from the box.

Xpressbees is incapable of handling the parcel and should be shut down ASAP!!

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

One of the Third class courier service…

One of the Third class courier service agency ….
No response and updating on website that delivery failed . No one called me . Neither they receive the phone call . Even if rings . They kept the phone off many times .
Don’t believe these burglars …..

February 9, 2026
Unprompted review
Rated 2 out of 5 stars

I am seller Meesho

I am seller Meesho, I am facing very poor and unprofessional service from Xpressbees. The delivery partner keeps not picking up my product and cancels the pickup/order repeatedly without any valid reason. There is no proper communication, no update, and no responsibility taken by the team.

Because of this careless behavior, my business is getting affected and I am losing time and customers. I expected at least basic professionalism from a logistics company, but my experience has been extremely disappointing

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

My Parcel is still waiting for delivery…

My Parcel is still waiting for delivery as it was prepaid order

Every day morning update on website that “out for delivery “ and in the evening they update that customer wants future delivery 15 days over

Worst service and customer care of the world

“ 153638960013371 dispatched via xpressbees courier”

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience with Xpressbees

Very bad experience with Xpressbees. I placed the order and it’s delay 4 days. When I tried to call, they not received and cut my call. 2nd day I tried and happed same. Worst delivery service I had experience in my life. I recommend not to use it for order.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

I registered on their website to handle…

I registered on their website to handle my regular shipments but they lost it and started making fake promises when I raised escalation. There is no contact number to get in touch with customer care and the only way to reach them is with ticket escalation. They will close these tickets every single time you raise them without giving you any timeline for the refund of lost shipments. Fraud company please stay away and don't work with them directly.

February 1, 2026
Unprompted review

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