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Review summary

Created with AI, based on recent reviews

Evaluating 175 reviews, most reviewers were let down by their experience overall. People experienced massive delivery delays, reporting that their parcels remained stuck at local storage hubs for many days without showing any visible tracking movement whatsoever. Consumers also complained about inaccurate delivery updates, where it was reported that the delivery address was incorrect or the customer was simply unavailable. Some reviewers were not happy with customer support, stating that communication channels were completely unresponsive and provided only unhelpful automated replies on phone and email. Reviewers additionally pointed out that delivery staff members were often very rude and unprofessional when handling dropped packages or general inquiries.

What people talk about most

Delivery service

Consumers express deep dissatisfaction regarding the delivery service, frequently reporting severe delays,... See more

Service

Clients share negative opinions on service, reporting major delivery delays, unhelpful agents, and concerns... See more

Customer service

People report negative experiences with customer service because support lines are unresponsive and automated... See more

Order

Users describe negative interactions with order fulfillment, highlighting severe delivery delays and... See more

Staff

Reviewers highlight negative aspects of staff, frequently pointing out unprofessional behavior and rude... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I registered on their website to handle my regular shipments but they lost it and started making fake promises when I raised escalation. There is no contact number to get in touch with customer care a... See more

Rated 1 out of 5 stars

One of my online delivery pickup was not picked up for almost 10 days after booking. Five times they were out for pickup the same day they would cancel as customer asked for later pickup. When I conta... See more

Rated 1 out of 5 stars

Xpressbees is the worst logistics service company. They have been troubling me for the past three days for a prepaid delivery. Their boys mark it as ‘customer wanted future delivery’ without me asking... See more

Rated 1 out of 5 stars

I used to think DTDC had bad service, but they are not even bad. And then I came across Xpressbees. So far, I have received only 2 parcels from this courier service, and both were compromise... See more


1.0

Bad

TrustScore 1 out of 5

964 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.0

All reviews

(964)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst service.Does'nt ever bother to…

Worst service.Does'nt ever bother to call the customer moreover expect the customer to come to their office to receive the item..like why? Isn't it their duty to deliver, if not better not to take any charges.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Bad customer care

They tried to reach I attended the call, there was some range issue. He did not try to call again. Neither when I called back he is very arrogant.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Didn't get my delivery

Didn't get my delivery. I fear that I have lost my money. I was supposed to fet it on 29 th. Everyday Out for delivery and then later customer wants future delivery

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading & incorrect information…

They supposed to pickup the item for return, I get the message that they will come and pick it up but they never shows up, no call or message and by the evening it get canceled and blames customer that you were not available. It happened multiple times. Never trust this guy's.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely pathetic service.

Absolutely pathetic service.
My package showed “Out for Delivery” for 7+ hours and never arrived. I tried calling the delivery agent multiple times.no response at all. No updates, no explanation, no accountability. If you can’t deliver on time don’t mark it out for delivery. Complete waste of time. Highly unreliable courier service

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional

They didn't deliver the order and give fake excuses and mark fake delivery attempts. Even after complaining my ordered was cancelled and even upon reordering similar thing happened. Worst unprofessionals I have even seen.

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Xpress bees scammers

I stopped buying from first cry, meesho and other websites because they avail xpressbee delivery service all time and most of the time. Some seller from Flipkart uses xpressbee to deliver, there is no doubt they won't deliver. Xpressbee are scammers. Please stop buying from sellers who use xpressbee.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Shell Company or Real- Scam ongoing right under your nose and you are helpless

If there is an option to not have a star marked I would have selected it. Not sure how fraudulent logistic and delivery companies are allowed to operate. The entire experience is a scam. Digital Presence with no option to follow up on your order. Same reviews and misleading comments would be left on your order status as below while none are true as you wont ever hear from any delivery man with this company. I even doubt the online merchandises those uses these courier service are even genuine. My order was with House of Indya, another company not reachable beyond payment. There should be police investigation on goods worth XXXINR basically stolen todate by this vendor by not delivering at all.

Shipment History
Customer not available
Dec 10, 2025 17:16
Vadodara/AKT - VADODARA
MON dius
Out for Delivery
Dec 10, 2025 10:22
Vadodara/AKT - VADODARA
Door step delivery not attempted
Dec 09, 2025 22:48
Vadodara/AKT - VADODARA
Out for Delivery Dec 09, 2025 09:48
Vadodara/AKT - VADODARA
Enquire Now
Customer not available
Dec 08, 2025 14:56
Vadodara/AKT - VADODARA
Out for Delivery Dec 08, 2025 11:44
Vadodara/AKT - VADODARA
Address incomplete
Dec 06, 2025 16:10
Vadodara/AKT - VADODARA
Out for Delivery Dec 06, 2025 10:47
Vadodara/AKT - VADODARA
Reached at Destination

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely bad

Extremely bad. There is no accountability at all. They even lie and totally untrusyworthy. Dont buy anything from a business which uses their services too. Its an unending struggle with them.

December 4, 2025
Unprompted review

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