Xpress Centres Reviews 209

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

lying staff who direct you to pay at the machine in the middle which is number 3 from 5 as you can see cash and card and when you get there that machine does not accept cash! IT'S NOT THE FIRST TIME !... See more

Rated 5 out of 5 stars

Just had my car repaired today and the Technician JAZZ WAS AMAZING My main concern was colour matching the Front door with the rear damaged door as Mobile smart repairs said they going to find it... See more

Company replied

Rated 5 out of 5 stars

A distracted lady reversed into my car door bending a bracket within my wing making my door out of alignment also marked the paint work. My insurer sent me to xpresscentres Chorley. There Carl 1st mad... See more

Company replied

Rated 5 out of 5 stars

I took my “wall scraped” Pearlescent White RX450h into an Xpress Centres in Portsmouth, where I was seen to professionally & transferred to their hire car. I returned 6 hrs. later to find my SUV looki... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

Convenient and affordable repair of dents, scratches, cracks, scrapes and scuffs. Repair Now, Pay Later. Lifetime Guarantee.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

209 reviews

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No history of asking for reviews

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4.3

All reviews

(209)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Repaired a Nasty scrape to the rear…

Repaired a Nasty scrape to the rear wing of my van to a very high standard. Great communication and customer service. Couldn’t fault it!

October 24, 2020
Unprompted review
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Reply from Xpress Centres

Hi Chris

Great to hear you were happy with the repair. Thank you for the review and feel free to recommend us to all your friends and family. Plus don’t forget to follow us on social media for all our latest news and promotions. 😁👍🚗

Rated 5 out of 5 stars

Professional service

Professional service, good quality and finished on time. High recommendation from me. Thanks.

October 19, 2020
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Reply from Xpress Centres

Hi Sami

Many thanks for the review. Glad you were happy with the repair and level of service you received. Please feel free to recommend us to all your friends and family. Plus, don’t forget to follow us on social media to stay up to date with all our latest offers. 😁👍🚗

Rated 5 out of 5 stars

Great service given

Great service given, can’t even see where the damage was. Would use service again & highly recommend.

October 15, 2020
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Reply from Xpress Centres

Hi Jackie, we’re really glad you’re happy with the repair. I will pass your praise on to the tech at the centre the job was done at. I’m sure he will be over the moon with the feedback. Feel free to recommend us to all your friends and family and to follow us on social media for regular updates and offers. 😁 👍

Rated 5 out of 5 stars

Couldn't fault the service

Couldn't fault the service. Fast and efficientt.

October 14, 2020
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Reply from Xpress Centres

Thanks for the review Mr Holt. Glad you were happy with the service. Please feel free to recommend us to all your friends and family etc.😁👍

Rated 5 out of 5 stars

Did exactly what it says on the tin

Easy convenient prompt quality

October 2, 2020
Unprompted review
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Reply from Xpress Centres

Thanks for the Review Mrs D. Happy to have helped. Please use us again in the future should the need arise. PS. Don’t forget to tell all your friends and family about our service. 👍

Rated 5 out of 5 stars

Great service from start to finish and…

Great service from start to finish and the best quote too.

The repair was completed in the same day to a high standard.

October 2, 2020
Unprompted review
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Reply from Xpress Centres

Glad to hear that the repair went well and you were happy with the standard of the work. Its always our intention to offer high quality repairs at competitive prices and we aim to have you back on the road in less than a day. Thanks for the review and we hope you’ll spread the word about Xpress Centres to all of your friends and family. 👍

Rated 5 out of 5 stars

Amazing job

Amazing job. Wouldn’t never know I’d bumped it. Great customer service.

October 1, 2020
Unprompted review
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Reply from Xpress Centres

Thanks Lisa, it’s always pleasing to hear when we’ve done things right. We have amazing techs at Xpress capable of doing amazing repairs. We won’t tell anyone you bumped your car if you don’t 😉. We always strive to provide the highest levels of customer service possible. Spread the word and tell everyone you know about what we do.

Rated 5 out of 5 stars

Rear bumper as good as new!

Great job done - Really pleased.

October 1, 2020
Unprompted review
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Reply from Xpress Centres

That’s what we like to hear. Happy to of helped, spread the word and recommend us to all your friends and family please. 😁👍🚗

Rated 5 out of 5 stars

The repairs were carried out promptly but

The repairs were carried out promptly and correctly to a good standard. There was a need to order two small parts which had been missed during the quotation phase. This was understandable in view of the nature of the parts but it necessitated another round trip of 25 miles to sort it out..I was promised that the parts would be in within a couple of days and that I would get a phone call to agree when the job could be completed. That didn't happen and I had to chase. People then didn't phone back when promised so I had to phone again. Communication needs improvement and promises should be kept. It is now done but the hassle spoiled what was a good job

October 1, 2020
Unprompted review
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Reply from Xpress Centres

Hi Martyn, sorry to hear that you had a few issues with the logistical side of the repairs. It is always our intention to keep the customer fully informed throughout the repair process, for some reason this did not happen correctly and will be investigated, you should never have to chase us to check on progress. Thank you for your feedback and we will endeavour to improve our communications going forward. I am pleased that the repair was of a good standard and to your liking. If you could recommend us to friends and family that would be great. 👍👍👍

Rated 5 out of 5 stars

Great paint job.

I've had a couple of jobs done by these guys and I am very happy with the results. Hard to fault the workmanship.

October 1, 2020
Unprompted review
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Reply from Xpress Centres

Hi Chris, thanks for the repeat business, it really does speak volumes. I guess we must be doing our job right if you keep coming back. Pleas feel free to recommend us to all your friends and family. Take care, thanks for the review and drive safe. 😁👍🚗

Rated 4 out of 5 stars

I didn't give 5 stars as there was a…

I didn't give 5 stars as there was a mix up confirming my time to arrive. From booking 2 weeks earlier, I didn't get a confirmation from 'morning' and explaining the arrangements. The body shop could have turned me away with their schedule when I arrived 'late' but they stayed and I collected at 5.30pm.

October 1, 2020
Unprompted review
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Reply from Xpress Centres

Hi Flutterby, sorry to hear there was some initial confusion with the booking, but glad it all got sorted in the end. We’ll be sure to investigate to see how we can prevent this happening again going forward. No worries about turning up late, sometimes these things happen. Many thanks for the review and I hope we can help you again in the future should the need arise. Would be grateful if you could spread the word about our service and recommend us to all your friends and family, 😁🚗

Rated 5 out of 5 stars

Excellent job for a very reasonable price

The work on my car is fabulous! My car went into the spray shop with the entire passenger side scuffed and buckled in due to a scrape alongside a concrete post. Received it back the same day and you'd never know it had ever been damaged. I am so impressed with the skill of the work along with the very reasonable pricing of this service and would recommend Xpress Centre Barnsley to everyone.

October 1, 2020
Unprompted review
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Reply from Xpress Centres

Not a problem Karen, its all part of the Xpress service, quality, affordable convenient, fast-track vehicle repairs. Watch out for those concrete posts and if the unfortunate happens again you know where we are. Feel free to recommend us to all your friends and family. When an accident happens we’re here to help. 😁

Rated 5 out of 5 stars

I cannot fault Xpress Centres

I cannot fault Xpress Centres. My car was booked in really quickly and the quality of the work is more than 5 Stars. The technician that worked on my car kept me up to date all the way through and was super helpful. Thanks guys

October 1, 2020
Unprompted review
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Reply from Xpress Centres

Many thanks for the review, we really do appreciate customer feedback. We always aim to get your vehicle repaired as quickly and conveniently as possible. Keep spreading the word about us and more people will be able to benefit form our service. Drive safe.👍

Rated 5 out of 5 stars

Fantastic service

Fantastic service, always telling the progress of the repair and whenever delays occurred they will follow up with a reason, very happy and impressed with the service. Well done to the manager, can’t remember his name though!
Location Southampton

October 1, 2020
Unprompted review
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Reply from Xpress Centres

Hi Damayantee, always nice to receive a glowing review. We aim to keep you updated at every stage of the repair. Glad you were impressed with the level of service. Feel free to recommend us to all your friends and family for any future work.

Rated 5 out of 5 stars

Good work!

Excellent service provided. The work was perfect and a great price.

October 1, 2020
Unprompted review
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Reply from Xpress Centres

Hi Jennifer, many thanks for the review. Glad you were happy with the service, please don’t forget to recommend us to all your friends/family and spread the Xpress word. Happy motoring.😁👍

Rated 5 out of 5 stars

Superb Service, Highly Recommended!

I recently had my car repaired at Xpress Centres Leamington Spa following an end of lease inspection. I only had a few days to get the work done before it was due to be collected and I was facing a bill of over £600. The whole process was really simple and I saved over £200 using Xpress and I was given a free replacement car for the day. I would highly recommend the service, especially the technician at Leamington Spa that carried out the repairs.

September 10, 2020
Unprompted review
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Reply from Xpress Centres

Hi Sasha, many thanks for leaving such a great review. We aim to make the customer journey as straightforward and hassle free as possible. Glad we saved you money. Lots of people get caught out when handing their vehicle back on these plans, often people don’t realise they don’t have to get these repairs done via their PCP provider and this can prove to be an expensive mistake.

Rated 5 out of 5 stars

Bumper replacement and paint match

Xpress centre Bicester replaced and paint matched my rear bumper. Very friendly and highly competent service. They made a great job of the replacement and the paint match is perfect. They called me when the car was ready and had even vacuumed the interior ready for me to collect

September 10, 2020
Unprompted review
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Reply from Xpress Centres

Thank you for your glowing review, it”s always nice to be praised for our services. We will pass the details on to everyone involved in making your customer journey an enjoyable experience. Happy motoring and feel free to recommend us to all your friends and family.

Many thanks from the Xpress Centres team.😁👍

Rated 5 out of 5 stars

Repair to damaged front bumper

repair to damaged front bumper.
excellent service and repair although took 2 hours longer than stated
even negotiated a price to match competitor - many thanks.
would use again and thoroughly recommend.

March 18, 2020
Unprompted review
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Reply from Xpress Centres

Good Morning Alan, thank you for your kind review. It was a pleasure dealing with you from start to finish and we are pleased that you are happy with the standard of service delivered.

Rated 5 out of 5 stars

Xpress Centre Tesco, Chorley, Lancs

I visited Xpress Centres in Tesco, Chorley and had first rate service from the young man. The workmanship is excellent and I would strongly recommend him. Value for money was much appreciated.

February 7, 2020
Unprompted review
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Reply from Xpress Centres

Hi Valerie, thanks for your review we are really pleased that we exceeded your expectations.

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