lying staff who direct you to pay at the machine in the middle which is number 3 from 5 as you can see cash and card and when you get there that machine does not accept cash! IT'S NOT THE FIRST TIME !... See more
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See what reviewers are saying
Just had my car repaired today and the Technician JAZZ WAS AMAZING My main concern was colour matching the Front door with the rear damaged door as Mobile smart repairs said they going to find it... See more
Company replied
A distracted lady reversed into my car door bending a bracket within my wing making my door out of alignment also marked the paint work. My insurer sent me to xpresscentres Chorley. There Carl 1st mad... See more
Company replied
I took my “wall scraped” Pearlescent White RX450h into an Xpress Centres in Portsmouth, where I was seen to professionally & transferred to their hire car. I returned 6 hrs. later to find my SUV looki... See more
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Company details
Written by the company
Convenient and affordable repair of dents, scratches, cracks, scrapes and scuffs. Repair Now, Pay Later. Lifetime Guarantee.
Contact info
18 Wildmere Road, Wildmere Industrial Estate, OX16 3JU, Banbury, United Kingdom
- 0345 241 1431
- contact@xpresscentres.co.uk
- xpresscentres.co.uk
4.3
Excellent
209 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great work and price was amazing
Great work and price was amazing. Kept upto date with all works carried out. Never used before but will definitely be using again and told friends of the great work and prices.
January 5, 2021
Reply from Xpress Centres
Hi Steven
Glad to hear the repair went well. We try to be as competitive as possible and we also pride ourselves on speed and quality of repair. Many thanks for using the service and spreading the Xpress word.
Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk
Stay safe and happy motoring. 😁👍🚗
From everyone at Xpress
Reply from Xpress Centres
Hello,
Thanks for the review, we always aim to please. Glad that you were happy with the quality of the repair. Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk
Stay safe and happy motoring.
From all the Xpress Team😁👍🚗
1st class repair and service, would recommend
My car bumper was damaged due to a car reversing into me in a car park.
Having discussed this with my insurers they informed me that the repair would be completed by xpress centres. This is the second time my car has been damaged in a car park, both not my fault. The first repair was carried out at a usual repair garage and took over two weeks to be completed. I was initially concerned as the xpress centre was based in a Tesco car park and expected the work to take days to complete. However, when I dropped off the car I was told it would be ready that afternoon. As promised, I was contacted a few hours later to be told it was ready to be collected. The repair was first class. In addition I was even more surprised that the repair cost less than my excess, meaning I received a refund. Happy days.
Thank you xpress centres. I will be telling everyone about your first class service, excellent repairs and value for money.
December 31, 2020
Unprompted review
Reply from Xpress Centres
Hi Tim
Brilliant news about your repair, glad to hear we saved you money too. Really appreciate the positive feedback and we are very grateful of you for spreading the word about our service. Don’t forget to email XC.retail01@xpresscentres.co.uk to claim your discount voucher valid or any future repairs should you need it.
Happy New Year and safe motoring from all the Xpress Team. 😁👍🚗
My side bumper was fixed and I’m really…
My side bumper was fixed and I’m really happy with it.
December 23, 2020
Unprompted review
Reply from Xpress Centres
Hi Samia
Great news you were happy with the repair. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim a discount voucher for 10% off a future repair.
Stay safe, happy motoring and have a greta Christmas from all the Xpress team. 😁👍🚗
5 Star Service, OEM parts and the best price
Having caught the bumper of my BMW530 on a mates low wall, I sought out repair quotes from a few places but sadly it was split right at the edge so could not be repaired simply. So it was time for new bumper.
I went to my local coachworks company and was quoted £2800, BMW main dealer quoted £1900, and Xpress Centres £1300.
The whole process with Xpress Centres was really good, having sent them some photos they asked if I could bring the car up so they could do proper inspection, this was free of charge.
When I received their quote the parts specified were all orignal and at the exact sames price as the other two quotes I had received including the one form BMW.
The main difference was the Labour and the lack of a load of spurious other charges that the local coach work company and BMW had included in their quotes.
I had never heard of Xpress Centres prior to this incident but the whole way the issue was dealt with, from the intial inspection, the quote process with Pete, and the final work which was carried out at their Enfield SIte by Geroge was a really good experience.
The work carried out apperas to be a perfect match colour wise.
The other thing that really impressed me was that Having dropped the car off to them at 8am, I had call at 11.30 confirming it was ready, and this was them removing the old bumper, stripping sensors etc, and replacing with newly painted bumper.
Fantastic service
December 22, 2020
Unprompted review
Reply from Xpress Centres
Hi Paul
What can I say, this is an amazing review. We always aim to be as competitive and transparent as possible. We pride ourselves on the quality of repair we offer and also the speed of service. Please help us spread the word on what we offer and the results you end up with.
I will be sure to share these comments with all the team involved and hopefully with more reviews like this you will be coming back to us again should the need arise.
Don’t forget to contact xc.retail01@xpresscentres.co.uk to claim your free discount voucher to be used on any future repair.
Stay safe, happy motoring and have a great Christmas.
From all the Xpress Team.
Excellent repair and good service
Apart from a glitch with sending photos for estimate , overall a good service.
Took my car to the Stockport location where Chris was the technician. Discussed the damage and found it reassuring that the repair was being done properly. Left my car and 5 hours later I got a call to say it was ready for collection. On collection Chris offered further detail of the repair and totally satisfied all my questions. The repaired area was like new with no evidence of the repair. I would recommend the Stockport facility for first class work and prompt service.
December 19, 2020
Unprompted review
Reply from Xpress Centres
Thanks for the review Jeffrey. You’ll be glad to know the image glitch has now been fixed so this should no longer happen. Very pleased to hear that the repair was to your liking. I shall pass your praise on to Chris and the team. Don’t forget to recommend us to all your friends and family so they too can benefit from the service. Also is you send an email to xc.retail01@xpresscentres.co.uk and inform them you have submitted a review you will receive a complimentary discount voucher for 10% off your next repair.
Stay safe, happy motoring and have a great Christmas from everyone at Xpress.😁👍🚗
Excellent experience with the Stockport…
Excellent experience with the Stockport Branch of Xpress Centres. From first call to make the booking all the way through to the repair being completed, this was a pleasant experience with a real push on Customer Care.
December 10, 2020
Unprompted review
Reply from Xpress Centres
Hi Paul
Very pleased to hear that the repair went well and the customer service met your expectations. Please spread the word about the Xpress Repair Service to all your friends and family. Happy motoring and stay safe. 😁👍🚗
From all the Xpress team
PS. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim your discount voucher for any future repairs. Also, could we kindly ask that you copy this review on to Google as well if you don’t mind.
Excellent service from initial contact…
Excellent service from initial contact with their head office through to completion of repairs at the Chorley branch. I was told it would take one hour and it did. Prices competitive and considerably cheaper than home/office visit technicians offering similar service.
December 9, 2020
Unprompted review
Reply from Xpress Centres
Hi Andrew, thank you for the review. I shall let the tech at Chorley know you were pleased with the repair work. We always aim to be as competitively priced as possible. Customer convenience is one of our main objectives and is very important to us as a business. Feel free to recommend us to all your friends and family.
Stay safe and happy motoring from your Xpress Team. 😁🚗👍
(Don’t forget to email xc.retail01@xpresscentres.co.uk to claim your discount voucher for any future repairs. Could I kindly ask that you copy this review on to Google reviews as well if possible).
Excellent work and very efficient
December 8, 2020
Unprompted review
Reply from Xpress Centres
Hi Barry
Many thanks for the review and that you were happy with our service and the repair. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim your discount voucher for any future repairs.
Could I kindly ask that you copy this review on to Google as well if possible...
http://search.google.com/local/writereview?placeid=ChIJKYXGXV-XcEgRR6ermd02Z0A
Stay safe and happy motoring from all the Xpress team. 😁👍🚗
Positive experience
Positive experience. The all process is very easy and transparent. The repair was done on time and the price was actually reduced after the technician saw the damage on site. Pete in the sale team was friendly, competent and never aggressive.
December 2, 2020
Unprompted review
Reply from Xpress Centres
Hi Massimo
Excellent news, thank you for such a lovely review. Glad everything was to your liking. We always strive to make the customer journey as stress free and smooth as possible. I shall pass on you kind words to Pete and I’m sure he’ll be pleased with your response.
If you need a repair in the future you know where to come. Also don’t forget to contact xc.retail01@xpresscentres.co.uk to claim your voucher for a discount off your next repair.
Stay safe and Happy motoring.
Reply from Xpress Centres
Hi Andreja
Many thanks for the review. Glad to hear you were happy with the repair quality. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim your discount voucher for any future repairs.
Could I kindly ask that you copy this review on to Google as well if possible...
http://search.google.com/local/writereview?placeid=ChIJKYXGXV-XcEgRR6ermd02Z0A
2 areas of scratching
2 areas of scratching, a brilliant job can now get a good trade in price
November 29, 2020
Reply from Xpress Centres
Excellent news Mr Fitt. Very pleased to hear the repair was to your liking. Hope the sale goes through and you get the price you need. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim your discount voucher for any future repairs. Could I kindly ask that you copy this review on to Google as well if possible...
http://search.google.com/local/writereview?placeid=ChIJKYXGXV-XcEgRR6ermd02Z0A
Professional service
Professional service, very friendly good quality and finished on time. High recommendation from me. Thanks
November 29, 2020
Reply from Xpress Centres
Hi Shamim
Always nice to know when we get things right. Glad the repair was to your liking. I shall pass your praise on to all the team involved.
Don’t forget to email xc.retail01@xpresscentres.co.uk to claim your discount voucher for any future repairs. Could I kindly ask that you copy this review on to Google as well if possible...
http://search.google.com/local/writereview?placeid=ChIJKYXGXV-XcEgRR6ermd02Z0A
Happy Motoring. 👍🚗😁
Very professional and friendly
November 29, 2020
Reply from Xpress Centres
Hi Gavin
Thank you for leaving a review. I will be sure to pass on your praise to the team. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim your discount voucher for any future repairs.
Could I kindly ask that you copy this review on to Google as well if possible...
http://search.google.com/local/writereview?placeid=ChIJKYXGXV-XcEgRR6ermd02Z0A
Stay safe. 😁👍🚗
Went the extra mile
Exceptional service from start to finish. Technician Carl (Chorley branch) came to view damage and even spotted extra detail damage that I had missed. On the day of the repair, the courtesy car was ready, engine running, warmed up. Repair itself was superb standard, and carried out well within the time stated.
Carl is very knowledgable about the job and good customer service skills. A1 job.
November 25, 2020
Unprompted review
Reply from Xpress Centres
Hi Jeff
Many thanks for the review, we always aim to provide the best service possible. Glad to hear you were happy with the repair quality. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim your discount voucher for any future repairs.
Could I kindly ask that you copy this review on to Google as well if possible...
http://search.google.com/local/writereview?placeid=ChIJKYXGXV-XcEgRR6ermd02Z0A
Happy motoring and stay safe. 😁 👍 🚗
Happy Landrover Discovery Customer
From my initial visit i received the quote the same day, clarified a couple of details the next day and booked it in to be completed, 4 days later it was in, i dropped it off first thing in the morning (08:00) and they rang me to say it was ready for picking up at 12:30. Then came the painful bit, paying the bill, although the most expensive element of it was the replacement lights and they are genuine Landrover parts so cannot put this cost onto Xpress. the quality of the work is excellent and i am very pleased that the car looks like new again. I would definitely use them again (although hopefully will not have to) and would have no hesitation in recommending the Chorley branch, the people are very helpful and work quality is great.
November 24, 2020
Reply from Xpress Centres
Hi Phil
Thank you so much for the kind words of praise. I will be sure to pass your details on to all the team. Glad to hear the repair went well and you were satisfied with the results. Remember to claim your discount voucher to go towards any future repair by emailing xc.retail01@xpresscentres.co.uk
Stay safe and happy motoring. 👍🚗👍
Outstanding job
November 24, 2020
Reply from Xpress Centres
Hi David
Many thanks for your review, We’re so glad you were pleased with the repair. Don’t forget to email customer services on xc.retail01@xpresscentres.co.uk to qualify for your discount voucher which can be used on future repairs. 😁👍🚗
Excellent repair and service
I have to say the service I received from Xpress Kingston Park has been first class. The technician, Alex was extremely helpful and professional from the time he assessed the vehicle damage, which I must admit I thought would be difficult to repair, to the completion of the repair. The repair took a little longer to complete but that was because he wanted to ensure the paint job was completely cured. This meant the vehicle wouldnt be ready until the following day. However, Alex offered to deliver the vehicle back to my house rather than me having to collect it. The repair was amazing; you couldn't tell there was any damage, like new. The repair was well priced at about £300; a BMW repair shop was going to charge me £1300 which included a new bumper that I actually didn't need. Based on this experience I would have no hesitation in using Xpress again. First class. Good job Alex.
November 16, 2020
Unprompted review
Reply from Xpress Centres
Hi John, excellent news about the repair, very glad that we met your expectations. It’s always our aim to deliver the highest levels of customer service and repair. Don’t forget to recommend us to all your friend’s and family if you don’t mind. Plus, follow us on social media for all our latest news and offers. Stay safe and happy motoring. 😁 👍 🚗
Greeted very professionally by the…
Greeted very professionally by the engineer at 8.00am as arranged. Had not got the details through from Express but this was quickly sorted. He contacted us when work was completed and we were 100% happy with the excellent repair. Express kept us informed throughout & would reccommend the Chorley branch to anyone.
November 12, 2020
Unprompted review
Reply from Xpress Centres
Hi Carol, excellent news. I have passed your glowing report on to our Chorley technician. Delighted you were happy with the repair. Don’t forget to spread the word about us and keep an eye on social media for exciting updates and offers. Happy motoring. 😁👍🚗
Not professional, not affordable, not instant,
I arrive on site for my inspection appointment because they said my pictures were not good enough. The guy comes out the container to ask me “what do you want”.. Great service from the start.
A clip is missing, instead of ordering a new clip
for the panel, quoted to just order the whole panel new. Makes me wonder.
I thought I booked an appointment, it became apparent I did not when mid-sentence the guy interrupts me and answers the phone, starts talking and laughing about some other vehicle repair, while I stand there waiting.
A professional garage never started tugging and pulling on a bumper like I just witnessed. Nor did they basically order new panels for everything. I new the quote would be silly, but not this silly.
October 29, 2020
Unprompted review
Reply from Xpress Centres
Hello Mr Savas Yilmaz,
I am very sorry to hear that you have had an unsatisfactory experience with Xpress Centres. Our intention is always to provide the best quality service possible. Rest assured that this matter will be thoroughly investigated to find out exactly what has happened. Please could you email through your contact details to Pete.farrell@xpresscentres.co.uk so that we can discuss this matter with you and hopefully rectify the problem.
Once again please accept our sincere apologies for any inconvenience caused and we look forward to hearing from you to resolve matters.
Many thanks,
Xpress Centres Customer Services Team.
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