Xpress Centres Reviews 209

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

lying staff who direct you to pay at the machine in the middle which is number 3 from 5 as you can see cash and card and when you get there that machine does not accept cash! IT'S NOT THE FIRST TIME !... See more

Rated 5 out of 5 stars

Just had my car repaired today and the Technician JAZZ WAS AMAZING My main concern was colour matching the Front door with the rear damaged door as Mobile smart repairs said they going to find it... See more

Company replied

Rated 5 out of 5 stars

A distracted lady reversed into my car door bending a bracket within my wing making my door out of alignment also marked the paint work. My insurer sent me to xpresscentres Chorley. There Carl 1st mad... See more

Company replied

Rated 5 out of 5 stars

I took my “wall scraped” Pearlescent White RX450h into an Xpress Centres in Portsmouth, where I was seen to professionally & transferred to their hire car. I returned 6 hrs. later to find my SUV looki... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

Convenient and affordable repair of dents, scratches, cracks, scrapes and scuffs. Repair Now, Pay Later. Lifetime Guarantee.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

209 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Dave from Xpress was great

Dave from Xpress was great. Friendly and complied with everything he should do with COVID. The repairs are of a great quality with no issues. Thanks

January 11, 2021
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Reply from Xpress Centres

Hi Dan

I shall pass on your kind words to our Technician at Chelmsford. Very pleased that everything was to your liking. Feel free to spread the Xpress word to all your friends and family. Don’t forget to contact xc.retail01@xpresscentres.co.uk to claim your discount voucher valid against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress Team.

Rated 5 out of 5 stars

Dent repair - Cardiff

Whilst the service was great, the biggest issue was accessing the service. Initially called to boom in and was told Cardiff Xpress centre was closed with no re-opening date.
Then a couple of weeks later I was at Tesco’s and could see someone working in the Xpress centre (it’s in Tesco’s car park). So I had a chart called the head office no again to get booked in.
Can’t believe that no one took down my details and contacted me when the Cardiff centre was open again.. other than that, very happy with the service and quality of the job.

January 11, 2021
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Reply from Xpress Centres

Hi Paul

Thanks for the review, all feedback is appreciated. I will definitely get this looked into to find out why you had an issue accessing the service. My initial thoughts are its down to running a reduced workforce due to the COVID restrictions, however I will make some enquiries on your behalf and feedback to you. Thank you for your patients and sticking with us, happy it all ended well, just a shame it took a little longer than normal to sort things out and pleased to hear you were happy with the repairs carried out.

Don’t forget to contact XC.retail01@xpresscentres.co.uk to claim a discount voucher valid against future repairs.

Stay safe and Happy Motoring 😁👍🚗

From your friendly Xpress team.

Rated 5 out of 5 stars

This is my second "Review" for the same…

This is my second "Review" for the same thing, nothin has changed

January 10, 2021
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Reply from Xpress Centres

HI Keith

Thank you for the review and the customer loyalty. Don’t forget to claim your discount voucher for leaving a review by emailing XC.retail01@xpresscentres.co.uk valid against any future repair.

Stay safe and happy motoring 😁👍🚗

From your friendly Xpress Team.

Rated 5 out of 5 stars

Excellent work would definitely…

Excellent work would definitely recommend

January 10, 2021
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Reply from Xpress Centres

Hi Lee

Thanks for the review. It’s always nice to hear when we get things right. Any recommendation would be much appreciated. Don’t forget to claim your discount voucher, valid against any future repairs, by emailing XC.retail01@xpresscentres.co.uk

Stay safe and Happy Motoring 😁👍🚗

From everyone at Xpress Centres

Rated 5 out of 5 stars

Excellent service

Excellent service, great quality job, friendly staff!

January 10, 2021
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Reply from Xpress Centres

Hi TJ

Thanks for the review, short but to the point. Glad to hear everything was to your liking. Feel free to spread the Xpress word to all your friends and family. If you email XC.retail01@xpresscentres.co.uk you can claim a discount voucher valid against future repairs should the need arise.

Stay safe and happy motoring 😁👍🚗

From your friendly Xpress Team.

Rated 5 out of 5 stars

Overall excellent service

Overall excellent service, booked in first time, dropped vehicle off. I got a phone call back within 30 minutes to report unfortunately had not got the required colour / tint in stock, considering this was the first time it was inspected I accepted, Car was rebooked once correct tint obtained within 2 weeks . Car dropped off in the morning and pick up mid afternoon . The job was excellent and blended in well with the car as if nothing had happened . Customer services from booking to finished work was brilliant . Thoroughly recommended .

January 10, 2021
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Reply from Xpress Centres

Hi Neil

Thanks for the kind words. Very pleased that everything went smoothly. Don’t forget if you email XC.retail01@xpresscentres.co.uk you can claim a discount voucher valid against future repairs.

Stay safe and Happy Motoring 👍😁🚗

From all the Xpress Team.

Rated 5 out of 5 stars

Very Prompt Delivery

January 6, 2021
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Reply from Xpress Centres

Hi Peter

Thanks for the review, one of our main selling points is our efficiency. We pride ourselves on quality repairs delivered in a timely manner.

Don’t forget to claim a discount voucher at xc.retail01@xpresscentres.co.uk to use on any future repair. Feel free to spread the Xpress word to all your friends and family.

Stay safe and happy motoring. 😁👍🚗

From your friendly Xpress Team.

Rated 5 out of 5 stars

I got my Lexus back; & could not tell I had scraped a wall !

I took my “wall scraped” Pearlescent White RX450h into an Xpress Centres in Portsmouth, where I was seen to professionally & transferred to their hire car. I returned 6 hrs. later to find my SUV looking like the “nightmare scrape” had never happed ! The Boys matched my difficult colour with PERFECTION & at a reasonable price. Thank you Xpress Centres.

January 6, 2021
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Reply from Xpress Centres

Hi Timothy

You’re more than welcome. So pleased to hear that the repair went well. Thanks for such glowing feedback. We pride ourselves on quality repairs, carried out in a timely manner at affordable prices.

Don’t forget to claim a discount voucher at xc.retail01@xpresscentres.co.uk to use on any future repair. Feel free to spread the Xpress word to all your friends and family.

Stay safe and happy motoring. 😁👍🚗

From all the Xpress Team.

Rated 5 out of 5 stars

Respray of my Mercedes

Pro job x 3 panels done at a good price.

January 6, 2021
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Reply from Xpress Centres

Hi Andre

Fantastic news, glad that everything was to your liking. Feel free to spread the Xpress word to all your friends and family.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

Rated 5 out of 5 stars

Job was completed in high standards and…

Job was completed in high standards and just in a couple hours time. Good communication with salesman.

January 5, 2021
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Reply from Xpress Centres

Hi Audrius

Thanks for using Xpress. Very pleased the whole customer service experience was to your liking. Feel free to spread the Xpress word to all your friends and family.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

Rated 5 out of 5 stars

All good with no complaints & happy…

All good with no complaints & happy with charged & service.

January 5, 2021
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Reply from Xpress Centres

Hi Kathleen

Thanks for using Xpress. Glad to hear you were happy with the repair and price.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

Rated 5 out of 5 stars

Stockport Xpress Centre Car.

Car collected on time and returned the same day. Shown pictures of the repair at different stages so you can be confident that job has been properly done when you are not in attendance. Door handles and bright work all stripped off doors rubbed down, sprayed and the colour match is very good. The company who had done the original job they could not match the red and arranged for Xpress to do the job. Would use again if I have a need. On returning car they fully sanitised it. Very impressed with the person who did the job very pleasant.

January 5, 2021
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Reply from Xpress Centres

Hi Judith

Thank you for the kind words. It’s alway nice to hear that we’re doing things right. Our aim is always to provide the highest levels of customer service and repair quality and to keep you up to date with what stage the repair is at throughout the entire process.

In these difficult times of COVID and the lockdown, customer safety is paramount and as such we have implemented stringent safety measure to keep our customers and technicians safe.

I will be sure to pass on your praise to the technician involved. Please feel free to spread the Xpress word to friends and family.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

From your friendly Xpress Team.

Rated 5 out of 5 stars

Great service

Great service! Fast and efficient. Car looks like new. Good job.

January 5, 2021
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Reply from Xpress Centres

Hi Jeff

Thank you for the kind words and glad the repair went well.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

From your friendly Xpress Team.

Rated 5 out of 5 stars

This is the third time I have used this…

This is the third time I have used this Xpress centre in Dudley, the workman ship is very good you cannot see where the damage was.the repairer was very helpful and polite I would really recommend this company for repairs.

January 5, 2021
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Reply from Xpress Centres

Hi Derick

Thanks for your customer loyalty. We always aim to provide the highest standards of repair and customer service. I will make sure the Dudley technician is told about your kind words. Keep spreading the Xpress word to friends and family.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

From your friendly Xpress Team.

Rated 5 out of 5 stars

Fast prompt service professional…

Fast prompt service professional knowledgable and friendly would definitely use them again

January 5, 2021
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Reply from Xpress Centres

Hi Philip

Thanks for using Xpress and glad the repair went well. We pride ourselves on providing a quality service at an affordable price. Fingers crossed you won’t need to use us again, but if you do we’re more than happy to help.👍 Keep spreading the Xpress word so more people can benefit from what we do.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

From everyone at Xpress.

Rated 5 out of 5 stars

The guy that did the repair was very…

The guy that did the repair was very good and polite in the way he handle the repair I would recommend express to friends and family

January 5, 2021
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Reply from Xpress Centres

Hi Ian

Thanks for using Xpress. Always nice to hear when we get things right. I will make sure your kind words are relayed to the technician who carried out the work.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

From your friendly Xpress Team.

Rated 5 out of 5 stars

Sutton - great service

Easy to find, great job, efficient - took a few hours!

January 5, 2021
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Reply from Xpress Centres

Hi Jody

Customer convenience is one of our main selling points along with quality work delivered in a timely manner. Thanks for using the service and glad you were pleased with the repair. Please feel free to spread the Xpress word to all your friend’s and family.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

From your friendly Xpress Team.

Rated 5 out of 5 stars

I would definitely recommend xpress…

I would definitely recommend xpress centres, they were so helpful from start to finish.
The repair itself was absolutely perfect and the service was great.

January 5, 2021
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Reply from Xpress Centres

HiJoanne

Thank you for the kind words. We always try to provide customers with the best possible service. Very pleased to hear that the repair went well. Feel free to spread the word to friends and family about what we do.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

From all the Xpress Team.

Rated 5 out of 5 stars

Excellent service,Chris did an…

Excellent service,Chris did an excellent job

January 5, 2021
Xpress Centres logo

Reply from Xpress Centres

Hello and thank you for leaving a review. Its always nice for our technicians to receive praise for the quality of their work. I will be sure to pass the information on to him.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

From your friendly Xpress Team.

Rated 5 out of 5 stars

Excellent service

Excellent service. Cheaper than quotes I got from garages. Done in few hours.

January 5, 2021
Xpress Centres logo

Reply from Xpress Centres

Hello and thank you for using Xpress. Very pleased to hear that the service was to your liking and that the repair went well. We always aim to offer good value high quality repairs.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

From everyone at Xpress

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