Xpress Centres Reviews 209

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

lying staff who direct you to pay at the machine in the middle which is number 3 from 5 as you can see cash and card and when you get there that machine does not accept cash! IT'S NOT THE FIRST TIME !... See more

Rated 5 out of 5 stars

Just had my car repaired today and the Technician JAZZ WAS AMAZING My main concern was colour matching the Front door with the rear damaged door as Mobile smart repairs said they going to find it... See more

Company replied

Rated 5 out of 5 stars

A distracted lady reversed into my car door bending a bracket within my wing making my door out of alignment also marked the paint work. My insurer sent me to xpresscentres Chorley. There Carl 1st mad... See more

Company replied

Rated 5 out of 5 stars

I took my “wall scraped” Pearlescent White RX450h into an Xpress Centres in Portsmouth, where I was seen to professionally & transferred to their hire car. I returned 6 hrs. later to find my SUV looki... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

Convenient and affordable repair of dents, scratches, cracks, scrapes and scuffs. Repair Now, Pay Later. Lifetime Guarantee.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

209 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Excellent service

Excellent service! All damaged repaired and the car looks brand new again. Great job and very polite and punctual service. I would definitely use this service again .... although I hope I don't have to!

February 12, 2021
Unprompted review
Xpress Centres logo

Reply from Xpress Centres

Hi MLJ

Thanks for the review, it’s rewarding to know we’re doing our job right. Don’t forget to claim your discount voucher valid on any future repair by emailing XC.retail01@xpresscentres.co.uk

Feel free to spread the Xpress word to all your friends and family.

Stay safe and happy motoring from all the Xpress Team. 😁👍🚗

Rated 5 out of 5 stars

I must say i was very impressed with…

I must say i was very impressed with the way they operated, it was very efficient and professional, and on top of tat they done a lovely job at a very reasonable price, would highly recommend them.

February 11, 2021
Unprompted review
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Reply from Xpress Centres

Hi John

Thank you for reviewing our service. Glad everything was to your liking. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars

Excellent and efficient service.

Excellent and efficient service from start to finish. Even in these trying times. Booking to completion. Couldn't fault.

February 11, 2021
Unprompted review
Xpress Centres logo

Reply from Xpress Centres

Hi

Thank you for the review and the kind words. Delighted to hear you were happy with the repair and the level of customer service received. Don’t forget to claim your discount voucher by emailing xc.retail01@xpresscentres.co.uk valid for any future repair should the need arise.

Stay safe and Happy Motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars

Excellent service today

Excellent service today. All damaged repaired and you would not know it had been there.
Car dropped off kept informed of when it would be ready.
All socially distanced.
Would use again

January 28, 2021
Unprompted review
Xpress Centres logo

Reply from Xpress Centres

Hi Phil,

Thank you for the review and the kind words. Delighted to hear you were happy with the repair and the level of customer service received. Don’t forget to claim your discount voucher by emailing xc.retail01@xpresscentres.co.uk valid for any future repair should the need arise.

Stay safe and Happy Motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars

Perfect job

- Better quote than mobile repairers
- The technician picked up and returned my car
- Perfect job, you can't see any difference
- Bonus: CV1SHOT Coronavirus Neutraliser

January 28, 2021
Unprompted review
Xpress Centres logo

Reply from Xpress Centres

Hi Tibor,

Thanks for leaving a review. Very pleased to hear that you were happy with the service provided by the Retail Team and we delivered on what we promised, and that the repair was to your liking. We have implemented a stringent set of safety measures and are doing all we possibly can to keep our customers and technicians safe during the COVID outbreak / lockdown. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim a discount voucher valid against a future repair (should the need arise).

Stay safe and happy motoring 😁👍🚗

From all the team at Xpress.

Rated 5 out of 5 stars

The service I got from Technician Alan - Dudley XpressCentre

The service I got from Technician Alan at XpressCentre Dudley was brilliant. He was a total professional and did good work on my car. I recommend Alan and XpressCentre to anyone who want their car body repair from them 100%. Thank you Alan for your great work and how you dealt with me when I dropped my car off.

January 26, 2021
Unprompted review
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Reply from Xpress Centres

Hi Ash,

Thank you for the review and the kind words. Delighted to hear you were happy with the repair and the level of customer service received. We will pass on your kind words and review to Alan.Don’t forget to claim your discount voucher by emailing xc.retail01@xpresscentres.co.uk valid for any future repair should the need arise.

Stay safe and Happy Motoring 😁👍🚗

Rated 5 out of 5 stars

2nd time used this site - 2nd excellent visit

2nd time used this site - the technician is great and knowledgeable and is very pleasant

January 25, 2021
Unprompted review
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Reply from Xpress Centres

HI Robin,

Thank you for the review and the customer loyalty, it is always good to see that we continue to deliver a great customer experience. We will pass on your kind review to the tech at Milton Keynes. Don’t forget to claim your discount voucher for leaving a review by emailing XC.retail01@xpresscentres.co.uk valid against any future repair.

Stay safe and happy motoring 😁👍🚗

From your friendly Xpress Team.

Rated 5 out of 5 stars

An absolute pleasure to deal with!

An absolute pleasure to deal with from beginning to end. The customer service is exemplary and the standard of workmanship is first class. I couldn’t recommend them highly enough.

January 25, 2021
Unprompted review
Xpress Centres logo

Reply from Xpress Centres

Hi Steve,

Thanks for using Xpress. Very pleased the whole customer service experience was to your liking, we take pride in ensuring we deliver a professional service. We will pass on your kind words to all involved and especially to the tech at Aldershot who ensured we delivered on what you were expecting and exceeded. Feel free to spread the Xpress word to all your friends and family.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

Rated 5 out of 5 stars

Satisfaction guaranteed

This is the third time that I have used Xpress Centres and I have been very pleased with the results every time
Very quick and convenient and friendly
The prices are reasonable for a high standard service . Well pleased

January 19, 2021
Unprompted review
Xpress Centres logo

Reply from Xpress Centres

Hi Alan,

Thank you for the review and the kind words. we are Delighted to hear you were happy with the repair and the level of customer service received once again. We are pleased and happy that we can continue to deliver the expectations and standards that you have already received. Don’t forget to claim your discount voucher by emailing xc.retail01@xpresscentres.co.uk valid for any future repair should the need arise.

Stay safe and Happy Motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars

Quick service

Quick service. Good price and a great job at the Welwyn Garden City site

January 19, 2021
Xpress Centres logo

Reply from Xpress Centres

Hi Peter,

Thank you for reviewing our service. Glad everything was to your liking. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars

Great experiences

Great experience from start to finish, would recommend

January 18, 2021
Xpress Centres logo

Reply from Xpress Centres

Hi Hannah,

Thank you for the review and the kind words. Delighted to hear you were happy with the repair and the level of customer service received. Don’t forget to claim your discount voucher by emailing xc.retail01@xpresscentres.co.uk valid for any future repair should the need arise.

Stay safe and Happy Motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars

Great customer service very professional…

The customer service very professional and knowledgeable... The undertaken in my opinion was first class, will definitely use them again.

January 16, 2021
Xpress Centres logo

Reply from Xpress Centres

Hi Lee,

Thanks for using Xpress. Very pleased the whole customer service experience was to your liking, we take pride in ensuring we deliver a professional service. Feel free to spread the Xpress word to all your friends and family.

Don’t forget to claim a discount voucher towards your next repair by emailing xc.retail01@xpresscentres.co.uk

Stay safe and happy motoring. 😁👍🚗

Rated 5 out of 5 stars

Fast response, friendly, good price and excellent quality

Fast response to my request for a quote even over lockdown holiday period. Using the app to upload the photos was easy. Helpful personal service, all questions answered. Most importantly, reasonable price and excellent quality job. I've used Xpress Centres twice now and I recommend them.

January 16, 2021
Xpress Centres logo

Reply from Xpress Centres

Hi Stanton,

Thank you for the review and the kind words. Delighted to hear you were happy with the repair and the level of customer service received. Don’t forget to claim your discount voucher by emailing xc.retail01@xpresscentres.co.uk valid for any future repair should the need arise.

Stay safe and Happy Motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars

Chris was fantastic

Chris was fantastic today, as I am self-isolating I rang ahead to rearrange, but we organised a non-contact pick up and drop off instead, so there were no further delays to my repairs. Of course, they did a great job of the actual repairs too! Couldn't recommend them enough.

January 14, 2021
Unprompted review
Xpress Centres logo

Reply from Xpress Centres

Hi Lois

Thanks for leaving a review. Very pleased to hear that you were happy with the service provided by Chris and the team and that the repair was to your liking. We have implemented a stringent set of safety measures and are doing all we possibly can to keep our customers and technicians safe during the COVID outbreak / lockdown. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim a discount voucher valid against a future repair (should the need arise).

Stay safe and happy motoring 😁👍🚗

From all the team at Xpress.

Rated 5 out of 5 stars

Xpress Centre New Malden

This company, based at Tesco New Malden was recommended to me - and I'm SO glad it was. Excellent service at very short notice from everyone, including the Customer Support staff, and a super job done. I'm more than happy to pass on the recommendation.

January 14, 2021
Unprompted review
Xpress Centres logo

Reply from Xpress Centres

Hello Angela

Many thanks for the glowing report, very pleased to hear everything was to your liking. Customer service, convenience and quality are very important to us. I will be sure to pass on your kind words to all the team involved. Don’t forget to contact xc.retail01@xpresscentres.co.uk to claim a discount voucher valid against any future repair.

Stay safe and happy motoring 😁👍🚗

From everyone at Xpress.

Rated 5 out of 5 stars

Peter from the Enfield Branch…

I would like to say Peter at the Enfield branch is a massive credit your company not only did he do an amazing job Peter was very knowledgeable and offered great advise. Excellent customer service and peace of mind I have already recommended to family and friends as i was very pleased with the service i recieved from Peter ..

January 13, 2021
Unprompted review
Xpress Centres logo

Reply from Xpress Centres

Hi Bernie

Thank you for the review. I will be sure to pass on your praise to Peter, the enfield technician about how pleased you were with the repair. Thanks for spreading the word about our service, it really is appreciated. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim a discount voucher valid for use on a future repair (should the need arise).

Stay safe and Happy motoring 😁👍🚗

From your friendly Xpress team.

Rated 5 out of 5 stars

Excellent personal service with a real…

Excellent personal service with a real eye for customer care.

January 12, 2021
Xpress Centres logo

Reply from Xpress Centres

Hi Paul

Thank you for the review and the kind words. Delighted to hear you were happy with the repair and the level of customer service received. Don’t forget to claim your discount voucher by emailing xc.retail01@xpresscentres.co.uk valid for any future repair should the need arise.

Stay safe and Happy Motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars

Excellent service provision.

Efficient and cost-effective. Technician provided excellent service.

January 11, 2021
Xpress Centres logo

Reply from Xpress Centres

Hi Jane

Thanks for the review. It’s our aim to provide quality repairs at a time and place convenient to you for an affordable price. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim your discount voucher valid against any future repair.

Stay safe and Happy motoring 😁👍🚗

From everyone at Xpress.

Rated 5 out of 5 stars

Used their services and really happy…

Used their services and really happy with it! The result is really good.

January 11, 2021
Xpress Centres logo

Reply from Xpress Centres

Hi Bence

Thank you for reviewing our service. Glad everything was to your liking. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team.

Rated 5 out of 5 stars
Xpress Centres logo

Reply from Xpress Centres

Hi Stephen

Thank you for leaving a review. Glad the repair went well. Don’t forget to claim your discount voucher by emailing xc.retail01@xpresscentres.co.uk valid against a future repair.

Stay safe and Happy motoring 😁👍🚗

From your friendly Xpress team

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