Xpress Centres Reviews 209

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

lying staff who direct you to pay at the machine in the middle which is number 3 from 5 as you can see cash and card and when you get there that machine does not accept cash! IT'S NOT THE FIRST TIME !... See more

Rated 5 out of 5 stars

Just had my car repaired today and the Technician JAZZ WAS AMAZING My main concern was colour matching the Front door with the rear damaged door as Mobile smart repairs said they going to find it... See more

Company replied

Rated 5 out of 5 stars

A distracted lady reversed into my car door bending a bracket within my wing making my door out of alignment also marked the paint work. My insurer sent me to xpresscentres Chorley. There Carl 1st mad... See more

Company replied

Rated 5 out of 5 stars

I took my “wall scraped” Pearlescent White RX450h into an Xpress Centres in Portsmouth, where I was seen to professionally & transferred to their hire car. I returned 6 hrs. later to find my SUV looki... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

Convenient and affordable repair of dents, scratches, cracks, scrapes and scuffs. Repair Now, Pay Later. Lifetime Guarantee.


Contact info


4.3

Excellent

TrustScore 4.5 out of 5

209 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Express Centre Chorley-Excellent Service

Dropped off my car to have wing mirror repair done.
Prompt efficient friendly service went to do some shopping and grab a coffee at Tesco.
Got a txt within the hour to say my car was ready.Great job Thank you Carl will most definitely recommend.

January 23, 2022
Unprompted review
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Reply from Xpress Centres

Thank you for leaving a great review. Glad everything was to your liking, we will pass on your kind words to Carl at the centre. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Xpress Centres Derby Branch excellent service!

Just had my vehicle repaired and repainted by Ian at the Derby branch. Outstanding service from start to finish, excellent standard of work, free courtesy car provided and polite and prompt communications throughout. Plus efficient and fast completion. Can’t thank Ian enough for all his hard work and top quality finish. No hesitation in recommending them to everyone.

January 22, 2022
Unprompted review
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Reply from Xpress Centres

Thank you for leaving a great review. Glad everything was to your liking, we will pass on your kind words to Ian at the centre. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Vehicle repair, Derby

Took my car to Xpress Centres in Derby (Morrisons) on 3rd December after a minor bump and have to say that Ian, their technician was absolutly brilliant, could not do enough to help and the repair was first class, I would highly recomend.

January 15, 2022
Unprompted review
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Reply from Xpress Centres

Thank you for leaving a great review. Glad everything was to your liking, we will pass on your kind words to Ian at the centre. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 1 out of 5 stars

Disappointed

He was very nice and polite and helpful
He done a good job of getting the Dense and scratches out but the only disappointing thing is Didn’t do a good job on the paint work

January 14, 2022
Unprompted review
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Reply from Xpress Centres

Hi Steven, I am sorry to hear that. Can you contact me either on pete.farrell@xpresscentres.co.uk or call me on 01295 228763 so we can discuss how we are going to resolve this for you under our guarantee? Thanks

Rated 5 out of 5 stars

Massive thanks to Jag for the excellent…

Massive thanks to Jag for the excellent customer service he provided me. He was very honest. He fixed the problem with my car very quickly and efficiently in very a friendly manner. He is a great asset to the company. I will definitely recommend his services to other people as well. Once again thanks Jag.

January 11, 2022
Unprompted review
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Reply from Xpress Centres

Thank you for leaving a great review. Glad everything was to your liking, we will pass on your kind words to Jag at the centre. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Car repaired very quickly to high…

Car repaired very quickly to high standard,gentleman that did repair very friendly and efficient.

November 30, 2021
Unprompted review
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Reply from Xpress Centres

Hi Alan,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to Jag. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Amazing Work

Took my car to the xpress in Stockport, was met by a friendly gentleman who made the handover simple. On pickup, the repair had been made and looked as if nothing had ever happened, amazing work! Thanks again for the great service.

November 24, 2021
Unprompted review
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Reply from Xpress Centres

Hi,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to Chris. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Aaron at Cribbs Causway…

I dealt with Aaron at Cribbs Causway (Bristol), not only did he do an excellent job on the scratches to the car but he provided excellent customer service. Really happy with the results, thank you.

November 22, 2021
Unprompted review
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Reply from Xpress Centres

Hi,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to Aaron. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Great customer Service by Pete Farrell

Great customer Service by Pete Farrell. Highly recommend xpress centres replaced mercedes bumper as someone had hit and damaged it. Technician in New Malden did a fantastic job. Would definitely recommend!!

November 17, 2021
Unprompted review
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Reply from Xpress Centres

Hi Joanne,

Thank you for reviewing our service, it was a pleasure dealing with the repairs on your Mercedes. Glad everything was to your liking, we will pass on your kind words to the tech at New Malden. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Just had to say how impressed I was…

Just had to say how impressed I was with the service. Highly recommend 5*

November 12, 2021
Unprompted review
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Reply from Xpress Centres

Hi Sandra,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Amazed. Massive thanks.

Big thanks to Chris for repairing my rear door that I had stupidly caught on the gate at home. It looks like it was never damaged. I'm amazed that this level of work can be done in essentially what is a tin box on a supermarket carpark. And thanks to Amanda in the office for sorting the booking and everything that goes along with it. Cheers guys.

November 8, 2021
Unprompted review
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Reply from Xpress Centres

Hi Lee,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to Chris and Amanda. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Honda Civic Repaired at Bedford Branch

After my Honda Civic sustained some criminal damage the insurance company sent me to xpress in Bedford. Although it took a month to get the car booked in the repair was fantastic. A very nice loan car was given to me and my car was ready the next day. The repair is totally invisible and the car looks like new. Very pleased indeed.

November 8, 2021
Unprompted review
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Reply from Xpress Centres

Hi Trevor, we apologise that there was a delay in getting your booking all finalised. We are so pleased to hear you were happy with the service and repair. High praise like this truly does mean a lot to us. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim a discount voucher valid against all future repairs. Stay safe and happy motoring form all the team at Xpress. 😁👍🚗

Rated 5 out of 5 stars

Bent Car Wing and Scratched Door

A distracted lady reversed into my car door bending a bracket within my wing making my door out of alignment also marked the paint work. My insurer sent me to xpresscentres Chorley. There Carl 1st made my car door function better metal was crunching together when opening. He explained the process, ordered paint & made another appointment. Today he made some metal adjustments, resprayed the affected area and it's magic, my car is like new. I would recommend them in a heart beat I'm really happy with the outcome. Big big thank you

November 4, 2021
Unprompted review
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Reply from Xpress Centres

Hi Ian,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to Carl. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

ROB at Yeading centres

This is to Thank Rob at Yeading who has done a excellent job to repair of my car and I am absolutely delighted with the finish I highly recommend Rob for the great job He has done. THANKYOU ROB

October 29, 2021
Unprompted review
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Reply from Xpress Centres

Hi,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to all involved. We strive to deliver the best customer experience. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Fantastic Service

My car needed repair to the front bumper and headlight. Dave from Xpress centres thankfully saved me money and the light could be polished and not replaced, he also repaired the grilles and re attached the light that was out of it's housing. The office kept me constantly in the loop with the date of the repair to the bumper that needed respraying and hired me a car to use whilst it took place. The finish was fantastic. Excellent service from Dave, repairs actioned on time, communication was superb throughout the process. Thank you. ***** 5 Star.

October 28, 2021
Unprompted review
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Reply from Xpress Centres

Hi Tim,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to Dave. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Customer service-Excellent repair.

Customer service team excellent communication and very professional they do give you confidence everything will go smoothly.
The technician at the Derby depot (Morrison’s) repaired our front pumper to a very high standard and also presented himself in a professional manner.

David Taylor.

October 22, 2021
Unprompted review
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Reply from Xpress Centres

Hi David, what am amazing endorsement for the business. So pleased to hear you were happy with the service and repair. High praise like this truly does mean a lot to us. Don’t forget to email xc.retail01@xpresscentres.co.uk to claim a discount voucher valid against all future repairs. Stay safe and happy motoring form all the team at Xpress. 😁👍🚗

Rated 5 out of 5 stars

Someone scrapped the side of my mini

Someone scrapped the side of my mini, didn't leave a note! So not happy at thought of huge expensive respray. This pop up was in Tesco carpark. From start to finish everyone so helpful and the cost was a lot cheaper than other quotes. Only took a morning and you would never know. Fantastic job thank you so much. Very professional.

October 19, 2021
Unprompted review
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Reply from Xpress Centres

Hi Gilly,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words to Andy. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 4 out of 5 stars

Great stonechip repair…

Very happy with the repair of the stonechips to the front, centre bumper of our car (tri coat finish).
1st available slot was 3 weeks away due to unavailability of staff. A 4 hour window for repair was quoted. On arrival at 0815 was informed that the car would be ready 'well before' lunchtime. Returned at 1115 to be told 'within the hour' by a different technician who had been called in to carry out the repair. Could have organised our time better if we'd known this was going to happen.

October 16, 2021
Unprompted review
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Reply from Xpress Centres

Hi Donna,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

Rated 5 out of 5 stars

Superb work at Xpress Centre Stockport

Thank you for the professional work carried out on my car door. You wouldn't believe there had been any dents or scratches as the finish was excellent. The technician was friendly and efficient and completed the job on time. The sales executive was also friendly and professional. The whole experience was excellent. Thank you very much. I highly recommend Xpress Centres.

October 13, 2021
Unprompted review
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Reply from Xpress Centres

Hi Nina,

I am so pleased that everything went well for you with the repair, as it is not a nice thing to be dealing with. I will certainly pass on your very kind comments to both Chris and Craig, it is always welcoming to get such great feedback as yours.

Once again Nina a big thank you from us all at Xpresscentres.

Rated 5 out of 5 stars

Excellent service

I really appericate all the hard work the staff have done for us.
They are all polite and nice and professional.
My car looks like new again. My friend cannot see the place where I scratched.

September 27, 2021
Unprompted review
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Reply from Xpress Centres

Hi Han,

Thank you for reviewing our service. Glad everything was to your liking, we will pass on your kind words. Feel free to recommend us to everyone you know. Don’t forget to email xc.retail01@xpresscentres.co.uk to request your discount voucher to be used against any future repair.

Stay safe and Happy motoring 😁👍🚗

From all the Xpress team

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