An email containing links to the download files for the purchased Office 2019 for Mac arrived within seconds of the order being confirmed. The installer file itself was in excess of 1.5GB and took a l... See more
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See what reviewers are saying
Previously bought MS home and student for Mac a few months ago. Worked fine. Got PC version yesterday and after following instructions just shows a message asking to contact retailer for license key.... See more
Total scam, pity there is no option to select 0 stars. No customer service, try out the chat function before you spend your money. The supposedly answer within a minute, another lie. Bought a di... See more
Purchased Home & Student and downloaded no problem; had to contact Xpresskey via on line Chat ON A SUNDAY immediately answered and Frank sorted my activation code. Had to go via Microsoft to finalise... See more
Company details
Written by the company
Your #1 trusted online shop for affordable computer electronics and genuine software products in the UK. We specialize in retail and consumer goods, bringing you only genuine products, cloud based solutions, development and certified technical support assistance. We take pride and stand by the products that we sell, from computer electronics, gadgets, accessories and software. We make sure that you only get authentic and genuine products that won't break your bank. We believe in providing you with top product brands at an affordable and reasonable price without disregard to high quality and standards. Our goal is simple; to help consumers, startups, small businesses, and non-profit organizations save big on high quality products.
Contact info
Top floor #3, Piccadilly Place, M1 3BN, Manchester, United Kingdom
- +44 161 818 6464
- sales@xpresskey.co.uk
- xpresskey.co.uk
3.6
Average
153 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent assistance on the chat line…
Excellent assistance on the chat line first and then very easy to download for myself and my wife
March 5, 2021
easy to purchase and download was…
easy to purchase and download was almost instant.Best price for what I purchased. Great service
March 4, 2021
Great price helpful service
Very responsive tech team, helped me set up Office for both my Mac and PC when they were both misbehaving...
March 4, 2021
East to order with great guidance to…great service
East to order with great guidance to correct parts and fast delivery; great.
March 4, 2021
Great service
March 4, 2021
MS Office 2016👍
I had a problem setting as 365 office was causing it issues.So on contacting their help line I was put on to Technical support and was done remotely. Now working fine I am happy 😁
February 23, 2021
This was a good and fast service and…
This was a good and fast service and very efficient. The product is very easy to use.
February 18, 2021
Very helpful
February 14, 2021
Very helpful when I had a problem
Very helpful when I had a problem. Talked me through it and resolved swiftly.
February 14, 2021
Professional and friendly approach.
Professional and friendly approach.
Incredibly knowledgeable
February 13, 2021
Instructions where easy to follow and…
Instructions where easy to follow and everything seems to be working
February 13, 2021
Happy ending and very grateful!
After so many inconveniences, the Microsoft Office has finally been installed. Thanks to the technical support received from Xpresskey. Thanks a lot. I'm very grateful.
Thank you David for your help
February 12, 2021
Unprompted review
Reply from Xpresskey
*Update 12/02/21 - 5:22 PM
Please give us a chat instead. I have assigned an account specialist to handle your case.
Abbie
*Update12/02/21 - 12:49 PM
Please see screenshot below to activate your Office 2019 via Telephone Activation:
https://cdn.shopify.com/s/files/1/0276/2725/7994/files/bfc2d9d5-2365-4aac-b243-f93b1df1ac05.png?v=1613105357
Please see instructions on how to activate your Office 2019 via Telephone Activation:
https://support.microsoft.com/en-us/office/activate-office-using-the-activation-wizard-1144e0de-e849-496e-8e33-ed6fb1b34202?ui=en-US&rs=en-US&ad=US#bkmk_phone
*Update 12/02/21 - 12:02 PM
You were with a customer service representative a while ago and was about to help out but somehow you were no longer replying.
The telephone number to call for the activation can be seen in the activation window. Select your country then provide the Installation ID. Should you have issues with activating via telephone, our customer service representatives can call Microsoft on your behalf.
12/02/21 - 11:02 AM
Hi Alba,
Upon checking the account and email that you have sent us. You wanted to use your purchased license on a new computer but it is still registered to your old computer. Hence you will be using the same license on 2 computer devices which is breaches Microsoft's license term.
As we have explained previously, the only way to use Office on your new computer is to purchase a new license.
If you want to use your license, you may try the telephone activation. The telephone activation option can be seen after the installation. You may still have the access to your digital files and allowed to download the full Office suite installer.
Kind regards,
Abbie Baker
Xpresskey Customer Care & Retentions Dept.
New to Mac solved
New to Mac I downloaded the wrong software and the service team provided me with software that works on my Mac. Great service and instructions for install are easy to follow would buy software in this way again many thanks :)
February 11, 2021
Quick and efficient
February 11, 2021
A great purchase
An easy experience and a very helpful young lady. Product purchased and downloaded with no problem. First rate.
February 10, 2021
Very pleased
February 6, 2021
A really easy transaction.
A really easy transaction.
I was up and running within minutes with Microsoft Office.
Highly recommend this company.
January 23, 2021
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