Xtremegapyear Reviews 141

TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

No need to book through them, as they buy their tours from other companies and when there is an issue, a very serious complaint actually, they will simply copy paste their Ts and Cs to you. They also... See more

Rated 1 out of 5 stars

Not happy with this company. I was promised a refund. Didn’t get it. They’ve stopped responding to my emails hoping that I would just “go away”. I will be posting my thoughts regularly on social medi... See more

Company replied

Rated 1 out of 5 stars

Do not book your vacation here! I was very excited to go here but when I arrived I didn’t see Xtreme Gap at all. It’s called differently. It’s all waaaay to expensive for what you get and on t... See more

Rated 5 out of 5 stars

I stumbled across Xtreme gap year online, thought it looked fantastic but had sooooo many questions. I had been emailing Shannon Coleman when I was unsure and she made me feel completely at ease and a... See more

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2.2

Poor

TrustScore 2 out of 5

141 reviews

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Rated 2 out of 5 stars

Avoid this company!

No need to book through them, as they buy their tours from other companies and when there is an issue, a very serious complaint actually, they will simply copy paste their Ts and Cs to you. They also ignored my last few emails to them and only emails they wrote were grammatically incorrect, which to be fair, is very unprofessional. Avoid!

May 22, 2017
Unprompted review
Rated 5 out of 5 stars

At first i found it quite difficult to …

At first i found it quite difficult to decide which trip was for me, because of the sheer amount of trips that were in the same destination or had similar themes, but once i e-mailed and was put in touch with Sarah, she was so helpful and helped me through every step of the way. Her advice and reassurance were some of the main factors behind me deciding to go ahead with a trip like Thailand Entourage, and she was extremely friendly throughout.

May 9, 2017
Unprompted review
Rated 5 out of 5 stars

Xtreme Gap- Vietnam Adventure

Xtreme Gap- Vietnam Adventure

I've booked with xtreme gap for this summer and so far everything has been fantastic. I've emailed Sarah and she has answered all of my questions really quickly and thoroughly- couldn't be more pleased with everything!

April 10, 2017
Unprompted review
Rated 5 out of 5 stars

Shannon was fab!

This is gonna be my first time going travelling alone, and as nervous as I was, I wanted to find out as much info as I could before proceeding with the application. Shannon was really helpful and considerate and found out all the essential information for me. This definitely put me at ease and I'm sure she had enough of me and my questions by the end of it and was relieved to see me finally book a place haha! Thanks a lot for your help Shannon!

Hope my opinion stays the same about the Xtreme Gap Year team between now and August when I go on my trip and hopefully it's gonna be amazing :D

April 6, 2017
Unprompted review
Rated 5 out of 5 stars

Xtremegapyear

'Shannon Coleman' answered all of my emails and was very helpful in answering all of my questions and assisting me with what trip would be best for me. My trip is organised now and I feel confident that any future queries I have will be handled with the same level of friendliness.

March 3, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic quick answering

As soon as I booked my Thailand Entourage someone contacted me asking if I had any questions and we have been in contact since. I am going to be travelling with my sister and they were quick to meet our needs of being together. They helped by answering questions on our payment and have repeatedly said if we need anything else to contact them. FAB customer service.

February 27, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing

Very helpful with quick replies, sarah is one of th reasons I decided xtremegapyear was th trip for me 😊

February 27, 2017
Unprompted review
Rated 5 out of 5 stars

BOOKED THE THIALAND BOOTCAMP

I spoke with shannon who was really helpful in helping me pick a trip . shannon explained everything in full about the trip thank you so much shannon roll on december :)

February 16, 2017
Unprompted review
Rated 5 out of 5 stars

Xtremely helpful and friendly!

I looked at doing two xtreme gap adventures and I have been emailing Sarah from the African Information team and she has been really helpful and answered all my questions so I felt very assured when booking my trip. Everyone I talked to was very helpful and there is great info on the website and facebook page. I was so happy with the service and I can't wait to head to Namibia!

February 11, 2017
Unprompted review

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