Xtremegapyear Reviews 141

TrustScore 2 out of 5

2.2

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Rated 2 out of 5 stars

No need to book through them, as they buy their tours from other companies and when there is an issue, a very serious complaint actually, they will simply copy paste their Ts and Cs to you. They also... See more

Rated 1 out of 5 stars

Not happy with this company. I was promised a refund. Didn’t get it. They’ve stopped responding to my emails hoping that I would just “go away”. I will be posting my thoughts regularly on social medi... See more

Company replied

Rated 1 out of 5 stars

Do not book your vacation here! I was very excited to go here but when I arrived I didn’t see Xtreme Gap at all. It’s called differently. It’s all waaaay to expensive for what you get and on t... See more

Rated 5 out of 5 stars

I stumbled across Xtreme gap year online, thought it looked fantastic but had sooooo many questions. I had been emailing Shannon Coleman when I was unsure and she made me feel completely at ease and a... See more

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2.2

Poor

TrustScore 2 out of 5

141 reviews

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Rated 5 out of 5 stars

Xtremely helpful

I've just put down my deposit for the Thailand Experience. Sarah from Xtreme Gap has been super helpful in organising everything for me and answering all my queries. I'm yet to put down a deposit for a follow on trip to New Zealand, but have complete faith that when I do so it'll be stress free and Sarah will be more than helpful. Thank you so much! Everything is super so far!

February 10, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing!

I have just booked my trip for the Thailand Fitness Bootcamp and paid my deposit. Sarah was absolutely fantastic. All my emails were replied to promptly, she answered everything I asked. Mostly though she was so friendly and lovely answering everything I was worried about. Would definitely reccommend based on her service so far 😊

February 8, 2017
Unprompted review
Rated 5 out of 5 stars

feel so comfortable talking and emailing shannon!

she answered all my questions for me, and emailing back really quickly! feels so much better emailing and finding out everything i needed, and sent over everything i needed so filling out all the forms was a lot easier! really professional and knew what she was talking about. definitely dont feel as scared or lost about the thought of travelling now. very organised company and no stress at all.

February 8, 2017
Unprompted review
Rated 5 out of 5 stars

Shannon has been outstanding

Shannon has been absolutely outstanding in this process, she has got back to me so quickly to every question I had regards to the booking. She has put my mind at ease in booking something like this with me being on my own. She has given me every confidence and I am so looking forward to this experience!
Thank you so much Shannon for all your help I really appreciate it.

Kindest regards

Nicola Brown
Manchester UK

February 7, 2017
Unprompted review
Rated 5 out of 5 stars

AMAZING

I stumbled across Xtreme gap year online, thought it looked fantastic but had sooooo many questions. I had been emailing Shannon Coleman when I was unsure and she made me feel completely at ease and answered all my questions completely honestly! Thanks for all the help Shannon, I don't think I'd have booked without your reassurance!:)

February 3, 2017
Unprompted review
Rated 5 out of 5 stars

Awesome service totally recommend

I was in a total muddle with dates and flights and tours etc as this was my first tour booking and Sarah literally sorted everything out for me. I just told her my fixed dates and what I wanted and she was really kind and helpful and totally figured it all out. Plus the cost is so reasonable! I haven't been on the tour yet but if it's as good and as personalised as the service so far I am sure it will be amazing. And I am sure she will still help me to sort out a few last bits before I go!

February 1, 2017
Unprompted review
Rated 5 out of 5 stars

Xtreme Gap Year - Sarah

I have booked to do the xtreme gap year Thailand fitness bootcamp for 6 weeks starting in April and I would like to say how helpful Sarah has been answering all my questions and helping me book! She has been quick to respond and has gone above and beyond to provide me with the information I need.

Many Thanks!
Elle

February 1, 2017
Unprompted review
Rated 5 out of 5 stars

Fast response, great info and friendly staff!

Honestly brilliant information on the trip, Shannon was so nice and told me everything I needed to know and more. Normally you would expect to be waiting for a response on emails but Shannon was so quick with responding it made my decision easy! She assisted with my payment ensuring it catered to what I could afford as well - all round great customer service! 5 stars :)

January 27, 2017
Unprompted review
Rated 5 out of 5 stars

So much help.

I was really worried about booking this trip because it's my first trip alone, as well as being so far away. I emailed a bunch of questions with the link on the website and within a day I had all my questions answered. A lovely girl called Sarah was so much help and made my booking so easy, she was really nice and friendly as well which made me feel better about not knowing what to do. Would definitely recommend to everyone.

January 27, 2017
Unprompted review
Rated 5 out of 5 stars

Quick response.

I spoke with Shannon at Xtreme Gap Year and was amazed at her fast email responses to all the many questions I had about the trip. She was forthcoming with information and extremely helpful. Would recommend them.

January 26, 2017
Unprompted review
Rated 5 out of 5 stars

amazing service!!

Booking with extreme Thailand was so simple and easy, any questions I had were immediately answered by a member of the team. She made the payment so straight forward and even gave me an extension on the payment so that it suited me. I am very happy with the way everything was handled, I would definitely recommend!

January 24, 2017
Unprompted review
Rated 5 out of 5 stars

amazing

my son (william) has booked to go to china in may on the kung fu trip.as a parent I had a few concerns booking trips online but darryn has answered all my questions .quick replies to emails etc ive even phoned them!! payment transactions all went smoothly.no hesitation in recommending xtreme gap year at all.

January 20, 2017
Unprompted review
Rated 5 out of 5 stars

Great!

The communication was really good! All my questions got answered and the reaction time was really fast. I would definetely recommend this trip!!

January 18, 2017
Unprompted review
Rated 5 out of 5 stars

Sarah was so helpful!!

Very easy and straightforward process, Sarah made it very clear about what I had to do and what the trip was about. I would 100% reccommend to anyone else!!

January 12, 2017
Unprompted review
Rated 5 out of 5 stars

Easy to deal with, very friendly

I dealt with Sarah Flinn-Campbell from my initial interest into travelling to finalising the booking for my 12 day Thailand experience. She has been amazing with answering any questions I have and giving advice for the trip when needed. I don't think she could have done a better job!

January 2, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic

Shannon was fantastic in helping me out with my itinerary for both the Cambodia Xplorer and the Vietnam Experience. She was excellent in tailoring my specific needs to fit in with both the projects which made the process a great deal easier! She was quick to respond to any queries that I had. I can't thank her enough!! So excited for summer!

December 28, 2016
Unprompted review
Rated 5 out of 5 stars

Shannon is fantastic

This is my first time booking a long haul back packing trip so I had lots of questions and Shannon has been fantastic , infact if it wasn't for her help and support I wouldn't have had the courage to book my trip. She is friendly efficient and helpful!

December 23, 2016
Unprompted review
Rated 5 out of 5 stars

Quick, friendly and very helpful replies.

I had some reservations to begin with due to a slightly out of date/dodgy looking website but after requesting more information, Sarah has been in contact regularly and quailed any doubts I had. I'm now looking forward to my trip.

December 23, 2016
Unprompted review

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