I also ordered from this company in February 2026 via ebay. After months of messages, they now tell me I am outside of the 60 days return window! What return window - I did not receive item or reimbu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
1 good review, 14 bad reviews (Nov 2023). Here's another bad review - like many others, order cancelled with no reason given, but hopefully a refund coming. Asked for explanation - no reply. Imagine... See more
Seller does not respond to messages on Ebay site I returned a sachet and still awaiting a refund
Placed an order with this pharmacy as the items I wanted showed in stock, few days later with no reply or communication I received a refund email which I am still waiting for. What a shambles of a com... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Non existent service
Absolutely terrible, I ordered an item from them that was urgent, I paid for the fastest delivery option so I could receive it the next day. Two days later I haven’t received anything from them so I emailed twice and also messaged them on Facebook. No response from them at all. Luckily I paid through PayPal and will get a full refund.
Such a waste of time
Such a waste of time. I have purchased an item from the website and it said that it should arrive within 5 business days but I haven’t received anything. They have refunded me only after I have contacted them later.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








