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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the fleeces, noting their warmth, comfort, and excellent embroidery and personalization. The staff are frequently highlighted for their helpfulness, attentiveness, and proactive communication throughout the design and ordering process, making it smooth and efficient. Many people appreciate the great designs and the overall positive experience, with several clubs placing repeat orders due to satisfaction. However, some customers also noted issues with receiving products without the requested customization or experiencing a slow ordering process. A few other people also felt that certain product ranges, like some hockey sticks, did not meet their expectations regarding feel.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality of fleeces, with many... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness and... See more

Quality

Users describe positive interactions with quality, consistently praising the high quality of fleeces and... See more

Order

Customers had positive experiences with order, with many expressing satisfaction and a strong likelihood of... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency, reliability, and ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our custom retro fleeces have just arrived in our hockey club colours and we absolutely love them! From the first correspondence with Emily she was super helpful throughout the whole proces... See more

Rated 5 out of 5 stars

Ollie at Y1 Sport is an absolute legend! Our tennis club, the Grange in Edinburgh, was voted by the LTA as Scottish Tennis Club of The Year and now, thanks to Ollie at Y1 Sport, our tennis members (an... See more

Rated 5 out of 5 stars

Just had our delivery of custom retro fleeces in club colours and we are in love! The whole process from designing to ordering and delivery was smooth and simple. Ollie understood exactl... See more

Rated 5 out of 5 stars

Thanks Ollie for being so helpful with our first order of fleeces for Omega Netball Club. Some of our players have reported that they have struggled to take their fleece off as they are so comfy and... See more


Company details

  1. Clothing Supplier

Written by the company

We're not just a brand; we're a movement. At Y1 Sport, our mission is simple: Transforming lives through the power of sport with a strong commitment to being fully carbon neutral. Dive into the Y1 Universe: Y1 Sport: Sustainable, high performance athletic wear for the champions of tomorrow. Y1 Custom Stash: Highly bespoke casual wear for the everyday athlete, trusted by over a thousand clubs. Y1 Hockey: Elite hockey essentials, chosen by world-class players. YoungOnes Apparel: Limited edition styles for the bold and the fearless. Y1 Padel: Pushing boundaries, embracing innovation and celebrating the spirit of youth.


Contact info

4.8

Excellent

TrustScore 5 out of 5

112 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Extremely happy with our fleece order!

Extremely happy with our fleece order!
The Y1 team produced some quality, unique designs for our club, kept great communication throughout the process, and the fleeces arrived around 4 weeks after we placed the order - much quicker than expected.
Top business, could not recommend more!

December 18, 2023
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

Thank you so much for taking the time to review our custom fleeces! We really appreciate it!

Rated 5 out of 5 stars

Very fast turnaround and great customer…

Very fast turnaround and great customer service. They were able to design and produce our fleeces in 4 weeks, and met our deadline even with such a small timeframe.

December 12, 2023
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

Thank you for taking the time to review us! We are so glad we were able to produce your fleeces ahead of your deadline!

Rated 5 out of 5 stars

GET YOUR 1/4 ZIPS FROM HERE!

Extremely friendly and helpful customer service that provided a very quick turnaround in both designing the kit and producing it (actually got delivered before the earliest approx delivery date). The kit is also very high quality and very comfortable. Myself and the rest of the squad love it!

November 23, 2023
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

Thanks for your lovely review!

Rated 5 out of 5 stars

I ordered a new bench jacket on Black…

I ordered a new bench jacket on Black Friday and wasn't sure on the sizing. Helped through the WhatsApp messenger. Giving precise and quick feedback but also deal with a mistake in my order in a matter of minutes after placing it. Thanks for your work Grace :)

Y1 quality of products are always top notch and was great to get such a bargain

November 19, 2023
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

We are so glad we were able to resolve this for you & thank you for your continued support of the brand!

Rated 5 out of 5 stars

Y1 fleece

I ordered a Y1 fleece for uni and I LOVE IT! It’s great for everyday wear as well as on the hockey pitch. The sizing is good and it fits me really well. Washed it lots of time and the quality is still great.

October 2, 2023
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

We are so glad you love your fleece! Thanks for taking the time to write a review

Rated 5 out of 5 stars

Club Fleece Order

Fantastic customer service paired with high quality products. Look forward to working with Jodie and the team in the future!

September 30, 2023
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

We look forward to working with you again very soon!

Rated 5 out of 5 stars

I ordered fleeces from Y1 and it was…

I ordered fleeces from Y1 and it was such a simple process and arrived so quickly. They are very comfy and a big hit!

September 28, 2023
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

Hi Aryan, we are so glad you love your fleeces! Please tag us in any photo's at @youngonespics

Rated 5 out of 5 stars

Y1- A must for hockey players!


Definitely recommend!! The sticks are amazing quality with a variety of different designs and ranges percentages of carbon. It really involves power into my play. They help you find the right stick with the way you play with detailed descriptions and a stick quiz found on their page. Great quality but also great customer service - fast delivery. Definitely worth checking out!!!

July 21, 2023
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

Thank you for taking the time to write a review! We are very glad to hear that our Y1 Stick Quiz was helpful when choosing your perfect stick!

Rated 5 out of 5 stars

Excellent customer service

Purchased a stick for my son, which subsequently rattled.
Sent a video to highlight problem and a replacement stick was provided without a fuss.
Thanks

May 4, 2023
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

We are so glad we were able to resolve the issue with your stick! Thank you for taking the time to leave a review! 😊

Rated 5 out of 5 stars

Very helpful and accommodating-…

Very helpful and accommodating- especially Amy, who helped guide us through the process. Second time buyers!

April 10, 2023
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

Thank you for your lovely review. We are so glad you have had a great experience with Y1! I will pass on your kind words.

Rated 5 out of 5 stars

Excellent customer service !

I ordered hockey team shirts for my husband and son for Christmas. We were excited to have their new team numbers printed on the back. I contacted Grace at Y1 who was brilliant at communicating with the warehouse during the busy Christmas rush so that I would be able to give these as gifts on Christmas Day. Grace kept in touch and did everything she could to help. I’m pleased to say the shirts arrived just in time and were very happily received! Thank you!

December 24, 2022
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

Thank you for taking the time to write a review. We are so glad you were able to receive your shirts in time for Christmas!

Rated 5 out of 5 stars

Great Experience

Great Experience, Superb customer service. Second none to any. I've lost an item order through EVRI and Grace from Y1 helped me with a replacement for the lost with super fast delivery. And the replacement far more expensive than what I have ordered before. And product quality is excellent. I have been using a Y1 YLB X stick for two season and superb quality with great control. I am not a pro player, but plays Saturday league and I can assure you, Y1 products are excellent and I am sure will not be disappointed with CS if anything arises.

December 13, 2022
Unprompted review
Y1 Custom logo

Reply from Y1 Custom

Thank you for your lovely review, we are so glad we were able to resolve the shipping issues and get your YLB X to you!

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