Yarden Reviews 611

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 390 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often arriving healthy, vibrant, and ready for transplanting, sometimes even with fruit and blossoms already present. The delivery service is frequently highlighted for its speed and efficiency, with many noting that items arrived sooner than expected and were exceptionally well-packaged, ensuring the plants' safety during transit. People appreciate the careful packaging, which often includes agricultural licenses, reflecting the company's respect for both their products and customers. However, some customers also noted issues with their orders, such as receiving trees that were smaller than advertised or arrived damaged, with broken branches or signs of distress. A few other people also felt that communication regarding shipping updates was sometimes lacking, and some experienced problems with customer service, including delays in responses or receiving incorrect information. There were also occasional reports of plants arriving with pests or diseases, which caused concern among a small portion of reviewers.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the healthy condition of the plants... See more

Quality

Customers consistently note positive experiences with quality, with many praising the excellent condition of... See more

Delivery service

Consumers generally report positive experiences with delivery service, often noting that shipping was quicker... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the ordering process easy,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the excellent and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Prompt order fulfillment. No email progress reports. The tree arrived with fruit and blossoms, looking very healthy. I would like to see grafted dwarf combos for grapefruit (Ruby & Marsh)/Honeybell... See more

Company replied

Rated 4 out of 5 stars

I wish there had been more information with the shipment. One tree came in beautifully! The other tree had a cloudy substance on the leaves that I thought might be an insecticide and does not look we... See more

Company replied

Rated 5 out of 5 stars

Placed an order for 2 avocado trees but never got an email with the shipping eta, so didn't know when to expect them. When they arrived they looked well packaged and arrived in good shape but unfortun... See more

Company replied

Rated 5 out of 5 stars

Shipping was much quicker than expected and my tree and vine came well packaged! I was most impressed with packaging and how I received the agricultural license with each plant! The loquat arrived in... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

611 reviews

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Rated 5 out of 5 stars

Lemon tree received in great shape

Bushy lemon tree received in great shape and color. Very happy with the purchase and will gladly purchase future plants from Yarden.

February 11, 2026
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Reply from Yarden

We're happy to hear that you received a healthy lemon tree! Thank you for your positive feedback; we appreciate knowing you're pleased with your purchase and will consider us again for future plants.

Rated 5 out of 5 stars

Shipman was delayed so that the plant…for freezing

Shipman was delayed so that the plant would not freeze.That was great.And the order came on time.Very healthy plant

January 16, 2026
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Reply from Yarden

We're happy to hear that the delayed shipment prevented freezing and that your healthy plant arrived on time. Thank you for your positive feedback!

Rated 5 out of 5 stars

Plant arrived in better shape than I…

Plant arrived in better shape than I had hoped! It has soooooooo many blooms. And is very healthy, I'm impressed!

January 26, 2026
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Reply from Yarden

We're so happy to hear that the plant arrived in excellent condition and with many blooms! We appreciate you taking the time to share your positive experience.

Rated 2 out of 5 stars

Avocado tree arrived already dropping…

Avocado tree arrived already dropping leaves. Now has dropped all leaves. Will see if it recovers. First time I've had a tree delivered that was in this condition.

January 15, 2026
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Reply from Yarden

Thank you for your feedback. We have reached out to you directly.

Rated 5 out of 5 stars

Damage in the shipment

There was an issue with a plant in the shipment. They promptly corrected the issue with no hassle.

January 27, 2026
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Reply from Yarden

We appreciate you bringing this to our attention. We are happy to hear that we were able to resolve the plant issue in your shipment quickly and efficiently!

Rated 5 out of 5 stars

Won't ship

Won't ship, even though I live in an area above 50°. Considering canceling both orders!! Not loving it!

January 24, 2026
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Reply from Yarden

Thank you for your feedback. We have reached out to you directly.

Rated 5 out of 5 stars

Great company. Highly recommended

I’m very satisfied with my Calamondin (calamansi) it arrived on time and healthy.

January 18, 2026
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Reply from Yarden

We're happy to hear that your calamansi arrived on time and in good condition! Thank you for your positive feedback; we appreciate you taking the time to share.

Rated 5 out of 5 stars

Great products

Great products, great service, great prices!

January 23, 2026
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Reply from Yarden

We're happy to hear that you had such a wonderful experience with our products and services. Thank you for your positive feedback!

Rated 5 out of 5 stars

Two lemon trees arrived in great shape and bearing young fruit!…

The two lemon trees arrived in boxes providing good protection from physical damage and the cold weather we are experiencing in central Florida. They even were bearing fruit and flower buds! About 5 one-inch fruit per plant Our friends who just moved into their Vero Beach home were thrilled to receive their house-warming presents. What more can I say!

January 19, 2026
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Reply from Yarden

We're happy to hear that the lemon trees arrived in good condition and that your friends were thrilled with their housewarming presents. Thank you for sharing your positive experience with us!

Rated 1 out of 5 stars

Lemon tree came INFESTED with bugs

[Lemon tree infested with fungus gnats AND spider mites -- didn't last two months]

I ordered the improved dwarf lemon tree since the price was good compared to other stores. I regret not paying slightly more for to ensure the tree won't be infested. Now there are bugs all over my house and the tree is dying.

Fungus gnats have been all over the house since the tree arrived (it's our only houseplant) and so now I'm always swatting at flies that are annoyingly buzzing around.

While I was looking into that problem, I noticed fine spider webs on the tree, which I've since found out are spider mites. Gross!

I'd recommend going with another provider where you'll get a healthy tree and not have to deal with the headache of bugs in your house.

January 14, 2026
Unprompted review
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Reply from Yarden

Thank you for your feedback. We would like to extend our sincere apologies to you. We are disappointed that our package did not meet our standards and your expectations. We were unable to find you in our system using your first and last name so that we can make it right for you. Please reach out to customercarereviews@halegroves.com or you may contact us at 800-990-8884 and ask for Cindy at eServices. Please provide your full address, including your zip code along with your order number/account number if you have that information.

Rated 5 out of 5 stars

2 avocado trees for the win

Placed an order for 2 avocado trees but never got an email with the shipping eta, so didn't know when to expect them. When they arrived they looked well packaged and arrived in good shape but unfortunately one tree didnt make it thru the shipping shock and had totally died back within a few weeks. An email to customer support and with no hassle a replacement tree was received a couple weeks later and is doing great, thanks Yarden!

December 5, 2025
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Reply from Yarden

We appreciate you taking the time to share your experience. We're glad the trees were well-packaged and arrived in good shape. We're happy to hear that the replacement tree is doing great and that customer support was helpful. We regret the initial shipping notification issue and that one tree didn't survive.

Rated 5 out of 5 stars

Meyer Lemon Tree

Plant came early. It’s healthy and beautiful

January 8, 2026
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Reply from Yarden

We're happy to hear that your plant arrived early and in great condition! Thank you for your positive feedback; we appreciate it.

Rated 2 out of 5 stars

Should have stayed inFL awhile longer

My lemon tree was left by the mailbox on a frigid, snowing day. When I ordered it, I assumed you would ship when appropriate.
It has not yet recovered.

January 7, 2026
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Reply from Yarden

Thank you for your review. We have reached out to you directly.

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