Yay.com Reviews 985

Fantastic service and great support. Has all the features you could need including being able to use 3rd party apps and use your mobile number for caller ID and great contact syncing with Google or Microsoft etc. So many others don't have this facility. Technical staff are very responsive and helpful - would highly recommend.

I recently had the pleasure of dealing with Dom from Yay.com, and I couldn’t be more impressed. Dom was extremely helpful, knowledgeable, and went above and beyond to ensure everything was set up correctly. His clear communication and patience made the entire process stress-free. It’s rare to come across customer service this efficient and personable. Thanks again, Dom – your support made a real difference!

Absolutely great service. Telephone was answered with hardly a wait in 2 different occasions. Most helpful and kind to me when I had a problem and on both occasions with 2 different people the same high standard of service.
The online service was also very prompt in responding to my email.
Excellent. Thank you

Recently joined Yay, had an issue with ID verification and Penny was very lovely, helped me out quickly and smoothly. Thanks Penelope.

Such a smooth experience and great prompt customer service from Dom.

Thanks for the domain help

Very happy with our move to Yay from (now defunct) Skype. I was concerned that there would be issues with moving the phone numbers over because Skype unhelpfully doesn't provide the best ownership documentation.

Junaid made this quite simple, he was very engaging and he provided Tutamantic with the best fit for moving our numbers.

Good job!

Great service and customer support; would advise for anyone needing a virtual line!

I recently joined Yay after Skype closed. Junaid has been excellent with his support and helping me through the technical challenges. The response has always been immediate and efficient and I am very pleased that I chose Yay.

The Team at Yay are simply amazing!
They're always quick to respond and those responses are personable, accurate and helpful. Long may these excellent standards be maintained!

Very happy with the service, the support was really helpful with an initial setup problem and my account manager Junaid has been super responsive to some post sales questions I had

Anytime I call for assistance the level of customer service is outstanding, the issue is always solved and with someone who is helpful, engaging and eager to help. I give special praise to Penny who is an absolute joy to speak to, nothing is too much trouble and always gets it right!

Super and amazing work

Yay are fantastic. Especially Penny who has been supporting us throughout our migration. We could've asked for a better provider to manage all of our numbers and services. Penny should be employee of the week or month or even the year. Thanks Penny!

Recently moved across to Yay. Great support from their team - special thanks to Junaid and Charlie!

Brilliant customer service as usual, Dom always sorts everything out without any hassle and always looks after us. Good old fashioned customer service in a high tech world!

Amazing service as always, Dom always goes above and beyond to help with any questions that I have and nothing ever seems too much trouble.

Dom was very helpful in sorting out the technical issue I had with making calls. After going back and forth via email, he managed to successfully diagnose the issue and make sure that my Yay account was running smoothly. Very grateful for his support and I'm very pleased with the service overall.

We've been using Yay since launching our business over five years ago, and it's been an outstanding experience from day one. The service has been consistently reliable with zero issues throughout the years. Whenever we've had questions or needed support, the team has always been responsive, helpful, and easy to reach.

A special shout-out to Dom Baker, who recently assisted me with an urgent query. His support was exceptional - prompt, knowledgeable, friendly, and delivered with a fantastic sense of humour that made the whole experience even better.

Thank you, Dom! Your help was truly appreciated.