Yellowcom - Belfast Reviews 322

My account manager Gary was very professional and helpful

Yellowcom are fantastic. I would highly recommend this company. Rachel has been fantastic help to us. If there are any issues Yellowcom have a local team to help and you never have to wait long before your call is answered .

Worked with Michael and had a very positive experience. He was consistently helpful, responsive, and attentive throughout the process. He took the time to understand our specific requirements and went the extra mile to ensure everything was handled efficiently and delivered within a timely manner. His professionalism and commitment to meeting our needs were greatly appreciated.

We had a new ext. added to one of our offices and I could not see this on the portal. I had previously queried the ext. number as couldn't location it on the portal. Upon direct request to Cameron, Joe (Engineer) looked into this issue quickly and efficiently and were able to resolve the issue for me.

Brooke from account management was very helpful and very understanding and helped me with my problems quick and efficient

We contacted Yellowcom late in the afternoon and were handled by Cliodhna Kennedy who was very friendly and efficient. We expressed that we were a start up and urgently needed a number for our branding material. She immediately set up a late appointment with Patrick Bolton who set us up quickly and easily and we had our number in a couple of days. We dealt with Kyle Ferreira for onboarding and we were very happy with the service. All staff were a pleasure to deal which is a quality we prize very highly. We are Happy to recommend to other start ups. Clarity Investigations Cork

I was having issues there but thanks to Rob he helped me get that all sorted. 10/10 customer service from the lad.

Peter Millen called to check in on us to ensure our phone and broadband service is what it should be and it is. Nice to get a call when many other service providers wouldn't think of doing so.

Thankyou to Craig in account management he helped with everything I required he was so helpful and any problems he was onto straight away great member of staff working for this company.

Big thanks to Ross from accounts management for sorting out my query. Great service!

Have had a few issues in service which were logged and Michael Robinson was straight on the case and did not leave a stone unturned until it was fixed and we were happy with the service being 100%. he is great for call backs could be a day or a wk down the line after to make sure still no issues and all is good. he is a very dedicated worker and a credit to the team in Yellowcom

I had contacted yellowcom and Michael had rang me back. We went over the issueon the phone but it couldn't be solved. This was Tuesday afternoon, late. he told me he would try to get someone out to me asap. He rang me first thing Wednesday morning to say that an engineer would be out within a couple of hours. A young lad called Bailey came out within the two hours and was able to get the issue sorted as it was quite tricky. I appreciated the urgent call out and both guys were great to deal with.

Paul is the best person I’ve ever met, he was in charge of our group and was a wonderful host

Any time any where, he was there to answer any questions needed and ensured that we were well looked after

Because of Paul, I’ll come back to the armoury again

Michael and Deaglan very helpful and great to deal with

Thank you to Ross in the account management team.He gave me great service as usual

Siobhan made the whole experience! Always called back when she said she would and went above and beyond to help me with a problem we were having.

Having had serious issues with BT/Openreach. I want to say thank you to Arthur and Fraser for their total professionalism in how they managed the whole situation. Good teamwork one happy customer. No problem recommending Yellow.com

Fantastic service in installing a number of phones across our site. Gavin was extremely helpful and sorted any issues which arose quickly and efficiently. Highly recommend.

Excellent service from Ross and the account management team

Thanks to Ross in account management for resolving my query great service.