Yellowcom - Glasgow Reviews 188

Joe from Yellowcom delivered excellent service. He diagnosed and fixed our phone line issue quickly and professionally. Efficient, knowledgeable, and reliable — we would highly recommend Joe and Yellowcom to anyone needing telecom support.

Good customer service from each of the staff members we dealt with along the way from initial meeting to installation and going live.

Joe came out to our company Sweeney Drainage today and he went above and beyond! He was so friendly and helpful. We could not of asked for someone more helpful. Everyone need a Joe in there company!!

He solved our issue really quickly! 5 STARS

Excellent customer service. Cameron was very helpful in organising our equipment. He ensured that he communicated with us throughout the process.

Unethical company. I met with Yellowcom who approached our charity about us moving our internet to them. I liked that they were a small business in Glasgow and that they seemed community minded. I wanted to move from Sky and support them because they are local and seemed very supportive and approachable. I knew we would be paying slightly more which we didn't mind but it turned out that we had been misled. Our bill is now more than double what we were paying with SKY and we have no change in service. It feel they misled us and when we asked to leave the contract they wanted to charge us over £2000 to leave the contract. They have been dishonest and are fake in claiming to support community. They claim to be representing lots of charities so please be aware and read the small print Their sales pitch is very convincing. I would never use them again and usually I don't leave reviews but I feel very strongly about how bad this company is that I felt compelled to write a review. Do not use this company

Keith went out of his way to help her the problem fixed. What he thought was going to be a quick job turned into a longer one. He was very polite abd informative with what he was doing. Very thorough.

Mychaela reader was great from start to finish!

She kept up in the loop at all times and after getting told we couldn’t get WiFi, it was pulled out the back by her and the team!

Thank you!

We have had a very smooth service and Peter Millen has been very helpful and providing us with an efficient and timely service

Angela was very pleasant on the phone and kept in touch regarding the engineer's visit. Kieran was also pleasant and went out of his way to ensure equipment was working correctly.

I am completing a year end and needed missing invoices. Cameron was brilliant with helping me and emailed the missing invoices promptly.

Fastastic service provided and find anytime that i require assitance the team are allways on the ball to respond

Super speedy and concise response and resolution

The process was made very difficult due to our old school lines, technology, previous supplier and open reach - everything that could go wrong did! but Michaela kept me so up to date and chased everything for me and was very friendly and approachable. Keith and Ross the engineers were great, knowledgeable, friendly and professional. All three are assets to your team.

I have been very happy with the service provided Any small problems with getting set up has been been dealt with very efficiently and on time So well done to all involved
Charlie

Fantastic service providers. Efficient and vert helpful.

Really Quick and Helpul
Stephen Carson was so quick to come back to me about a request we had for a short term dedicated line. He made sure I was fully informed about the process and answered any questions I had. Everything was sorted so quickly and we very much appreciate it.

Siobhan was friendly, helpful and had all our information on hand and could easily explain the breakdown of charges and any exceptional charges that I had queried. She also provided information about our contract length and account manager which was useful as I was not involved in setting up our contract with Yellowcom.

Always Helpful
Everyone who answers the phone is well mannered and helpful and I appreciate always being directed to the right person to deal with my query

We recently moved our company telephone system to Yellowcom, the installation by Kieran was great, something other companies were trying to have us do ourselves. The support from Angela keeping us informed of the number being ported and any tweaks we wanted to the set up were done quickly and efficiently. Highly recommend

Michaela handled everything from start to finish. Quick and efficient service as always.