I placed an order that should have been delivered on the 23/02/2024 on the 15/02/2024 I got an email saying they had my order but the system had lost my delivery date and could I email back the date f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tried out a box of 4 different meals and was really impressed. All the ingredients were complete, very fresh and tasty. Recipes were ready to follow and each portion was very generous! We even had a l... See more
Company replied
Sadly, very disappointed. Vegetables were over and rubbery, some leeks not usable. One meal did not contain the milk bags (do not know quantity involved in a ‘bag’ of milk so could not substitute very... See more
Company replied
We are really impressed, tonight my 10 year old son make the crispy fish burgers without any input from me and they were delicious, so I can only assume the recipe cards are easy to follow, not that... See more
Company replied
Company details
Written by the company
Recipe Boxes delivered fresh to your door every week.
Contact info
Unit 6, Aylesford Business Park, ME20 7BT, Aylesford, Kent, United Kingdom
- info@yeschefboxes.com
- yeschefboxes.com
2.3
Poor
147 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Fantastic food and customer service and…
Fantastic food and customer service and much improved website, the roast boxes especially have the exceptional produce
March 23, 2021
Reply from Yes Chef Boxes
Hi Kelly,
Thank-you for your feedback we are glad you like our new website, we have tried to make it as customer facing and easy to use as possible, look out for our new meals being launched this week!
Kind Regards
Yes Chef Boxes
Best recipe box on the market - tasty and fresh
Ordered my first box last week and was more than impressed. Having been a customer of a few different recipe boxes I think this is comfortably the best. You can tell the meat and veg are of the highest quality and so fresh. The recipes are easy to follow and are tasty. After ordering a one off box I have cancelled subscriptions with Gusto and Hello Fresh and started one up with Yes Chef. Also had to email customer services (due to an error on my part) and they were ever so helpful! Can’t wait to try more of your recipes
March 23, 2021
Reply from Yes Chef Boxes
Good Morning Jack,
Thank-you so much for this rave review, we really appreciate your time. We launched 5 new recipes last week and have more in the pipeline for this week, please feel free to tell us is there is anything you would like to see more of dish wise too!
Kind Regards
Yes Chef Boxes
Reply from Yes Chef Boxes
Good Afternoon Barry,
Thank-you very much for taking the time to leave your feedback its much appreciated, We have recently added photo's to the methodology to aid following the recipes .
Kind Regards
Yes Chef Boxes
Non existent customer service
Non existent customer service. I've had 2 deliveries and had issues with both with no response at all to my emails. Has put me off future deliveries.
March 23, 2021
Reply from Yes Chef Boxes
Good Afternoon Sally,
We are so sorry we didn't respond to you when you emailed last Friday, we have just searched for you now after this review and your email had gone to our junk file. We apologise for the inconvenience caused and that your carrots weren't the best . Thank-you for your time in feeding back to us.
Kind Regards
Yes Chef Boxes
Bought a couple of one off boxes as a…
Bought a couple of one off boxes as a gift and they were really pleased with the quality and delivery, will use again
March 22, 2021
Reply from Yes Chef Boxes
Hi Rachel,
Many thanks for feeding back, we shall look forward to your next order!
Kind Regards
Yes Chef Boxes
Lovely tasty easy to follow recipes
Lovely tasty easy to follow recipes, excellent value for money 😀
March 22, 2021
Reply from Yes Chef Boxes
Hi Adam,
We are so pleased you are enjoying your Yes Chef Boxes, Thanks for your positive feedback!
Kind Regards
Yes Chef Boxes
Has potential
Good selection of recipes.
The directions require a check over, some have errors, wrong ingredients listed, I've also found the timings can be a bit off.
There's been a few occasions where ingredients didn't turn up.
March 21, 2021
Reply from Yes Chef Boxes
Hi Kt,
Thanks for your feedback , we have reviewed all of our recipe cards and they are currently being amended at the printers. We are adding new recipes every week now we hope you enjoy them?
Kind Regards
Yes Chef Boxes
Very impressed
I ordered a one off box and was very pleased. The box was delivered by DPD, my favourite courier, and was well packaged and insulated. Every ingredient was good quality and fresh. I froze the meat and defrosted on the day I was using it. I made the last recipe on the 7th day and the veg was still good to use so I was very impressed with the quality as often I buy veg myself that goes off after a couple of days. All the recipes I made were easy to follow and turned out really well and tasted nice. The only negative was the amount of plastic used. I had a cucumber in plastic wrap that was also sealed in a plastic bag.
March 21, 2021
Reply from Yes Chef Boxes
Hi Natalie,
We are really pleased that you are enjoying our boxes, many thanks for taking the time to review us.
We have started reviewing our packaging , our Lazy Day Range is now fully bio-degradable and we will continue to try and eradicate single use plastics.
Kind Regards
Yes Chef Boxes
Seriously the best box I've tried
Seriously the best box I've tried. Great quality and a decent amount of meat, where other boxes are not as generous.
I'll definitely be using them again.
March 21, 2021
Reply from Yes Chef Boxes
Hi Mel,
We really appreciate your glowing report - Thank-you!
Kind Regards
Yes Chef Boxes
Missing ingredients and recipe card
I had herbs missing and even a missing recipe card. They did email this and said sorry for missing ingredients. Could not open the recipe they sent as in a weird format. I was ready to cook when I discovered this so could not wait for customer services to resolve so just made a curry out of the minced lamb. To be honest I really was not impressed, others in the market place are much slicker and also apologise with some form of credit. Will not use again as just too inconvenient with issues encountered.
March 21, 2021
Reply from Yes Chef Boxes
Good Afternoon Vivienne,
We are disappointed that you had a bad experience with us, we will contact you directly to see if we can convince you to give us another chance, we hate losing customers!
Kid Regards
Yes Chef Boxes
Very disappointed with the amount of…
Very disappointed with the amount of plastic packaging used.
The quality of the vegetables was poor.
March 21, 2021
Reply from Yes Chef Boxes
Good Afternoon Kate,
Thank-you for your feedback we are looking into biodegradable packaging and our Lazy Day range is now fully bio-degradable , our veg is delivered fresh daily, so concerning to hear the veg quality was poor.
Kind Regards
Yes Chef Boxes
My box was cancelled
My box was cancelled, apparently by me! My refund didn't arrive, I emailed,after a wait for a reply my refund was made, however it is being hel by PayPal,I have no idea why,as never had a problem before,now Yes Chef won't reply! Very,very poor customer service.
March 21, 2021
Reply from Yes Chef Boxes
Hi Martin,
Apologies for your experience, our records show that you cancelled your box with us and we have refunded you and it can take up-to 7 working days to clear via PayPal.
Kind Regards
Yes Chef Boxes
Very tasty
Really tasty. A few lower calorie options and a little more detail on the recipes but can’t fault the produce or the results.
March 21, 2021
Reply from Yes Chef Boxes
Hi Elaine,
Thank-you for taking the time to feedback to us, we have been working on developing the detail of our recipe cards and we have now photographs of all of the stages along side our instructions to clarify the methodology. We have 5 new recipes that we put on this week including a low calories Bhaji burger made from sweet potato, carrot and onion, its packed full of flavour!
Kind Regards
Yes Chef Boxes
I ordered a mother's box things were…
I ordered a mother's box things were missing and the recipe card for the main wasn't good said cook altogether if we did this pototoes would be burnt. Not clear or well written.
March 21, 2021
Poor value for money even with the…
Poor value for money even with the discount barely enough meat for 2 never mind 3! Some recipes were vague e.g no temperature setting for the oven. Labelling on food items had no quantity or use by dates and 1 didn’t even say what it was! Far too much plastic. No where near as good as other food box companies. Very disappointed.
March 21, 2021
Unprompted review
Reply from Yes Chef Boxes
Good Morning Diane,
We are so sorry to hear that your experience with our boxes has not been a positive one. This is the first complaint we have had saying there was not enough food, this is a shock because our usual feedback is that portions are generous , if not too large? It would be good to know which recipe you experienced this with so we can investigate it further? We have recently invested in new labelling technology and use by dates will be printed on our perishable products imminently. We are also investigating biodegradable packaging solutions
Kind Regards
Yes Chef Boxes
Good delivery, poor recipes
Good delivery and food items.
Recipes aren't great though and use a lot of the same ingredients. Portion sizes are all over the place some meals could feed a family where others are like a starter.
There is a lot of packaging I am unable to recycle also.
March 21, 2021
Reply from Yes Chef Boxes
Good Morning Russell,
We are pleased you liked our delivery service and ingredients quality. We are now updating our recipes every week and adding new meals to our offering . This week we have added 5 new meals including a Halloumi and Pesto Mediterranean traybake and a Pulled Pork Fajita.
We are working with biodegradable packaging suppliers to find solutions to keep our ingredients safe during transit,
Kind Regards
Yes Chef Boxes
Great food....great recipes
Great food....great recipes. If anything portions too big but loved it.
March 21, 2021
Reply from Yes Chef Boxes
Good Morning Carole,
Thank-you for taking the time to review Yes Chef Boxes, we are glad we filled you up!
Kind Regards
Yes Chef Boxes
Delicious easy to cook fresh meals
Delicious easy to cook fresh meals. Very happy with our first box. Eagerly awaiting our second :-)
March 21, 2021
Reply from Yes Chef Boxes
Hi Rachel,
Thank-you for your glorious feedback, we really appreciate it!
Kind Regards
Yes Chef Boxes
Great tasty meals with lots of flavour
Tried out a box of 4 different meals and was really impressed. All the ingredients were complete, very fresh and tasty. Recipes were ready to follow and each portion was very generous! We even had a little left over. My only slight criticism would be that there was a lot of non-reusable packaging, sometimes where thin plastic was used, thicker recyclable plastic or paper etc might be better used instead?
March 21, 2021
Reply from Yes Chef Boxes
Good Morning Veronica,
Thanks for your feedback, gratefully received.
We are currently working with Vegiware and other biodegradable packaging suppliers, to resolve this issue,
Kind Regards
Yes Chef Boxes
Great food and great customer service
March 21, 2021
Reply from Yes Chef Boxes
Thank-you Rachel for your review, we are glad you are enjoying our boxes!
Kind Regards
Yes Chef Boxes
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.