Evolving and adapting into a company that has come along way to suit our every day needs, based on there experiences within factory production through to senior management levels. Well done to you... See more
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Have dealt with Yewdale for over 12years now Fantastic service and so helpful with any issues that arise Delivery is great , there Elite service is first class Brian and Carrie are so helpful It... See more
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We work closely with Yewdale and find them reliable. Yewdale are supportive and find suitable solutions to any issues we experience. Brian looks after our account and we value his knowledge. Brian e... See more
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Generally we feel Yewdale has changed in several ways, over the past 2 years. Telephone, first response is not to the standard it was some years ago. Account Manager Carrie Area Manager Brian, bo... See more
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Company details
Written by the company
With a reputation around the world for manufacturing high-quality commercial shading and screening products, backed by exceptional customer support and values.
Contact info
Enterprise Way, SS11 8DH, Wickford, United Kingdom
- 01268 570900
- customercare@yewdale.co.uk
- yewdale.co.uk
4.7
Excellent
255 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company & 1st class service
Great company, great products and 1st class service always from my contact LLoyd whose got me out of more than one problematic situation.
May 13, 2024
Unprompted review
Reply from Yewdale
Thanks for taking the time to leave us a review, Cheryl. We'll make sure Lloyd hears about this feedback and we are really pleased to read he's been able to help you out of a few problematic situations.
Hoopsgardenservices
all friendly staff..would especially like to mention Tierney from the accounts department who has always been very helpful and understanding when ever iv needed help or things explained to me
April 30, 2024
Unprompted review
Reply from Yewdale
Thank you for the positive feedback for our staff, Ian. We appreciate you taking the time to single out Tierney too and we'll make sure she sees this positive review!
We have a very nice and efficient ASM…
We have a very nice and efficient ASM backed by Carrie who's very attentive too. The range of products are comprehensive and well stocked. To date we have found the quality of the wholesale and M2M products to be very good and consistent.
May 11, 2024
Unprompted review
Reply from Yewdale
Thanks for taking the time to leave us this review, Will. It's great to hear positive feedback on our product range, availability and quality too. We'll also be sure to pass your feedback on to both Carrie and Brian.
Great company and staff are all lovely
May 2, 2024
Unprompted review
Reply from Yewdale
Thank you for the lovely review! We are glad that you enjoy the service that our team provides.
Yewdale is a great company from…
Yewdale is a great company from ordering to delivering and products . Lloyd and Roy are a pleasure to deal with always helpful and quick to respond
May 9, 2024
Unprompted review
Reply from Yewdale
Thank you for that great review Kurt! We will make sure to share this with the whole team, especially Lloyd and Roy! We look forward to working with you further.
Great response from the Finance Team at…
Great response from the Finance Team at Yewdale.
May 8, 2024
Unprompted review
Reply from Yewdale
Thank you for the review Lisa! We will pass on your feedback to our Finance Team.
We have been working with Yewdale…
We have been working with Yewdale business to business & our experience has always been exceptional. Professional HR team & friendly teams with outstanding training. Super Company to work for & with!
January 1, 2024
Unprompted review
Reply from Yewdale
Thanks for the great review and recommendation for us, Daria.
Customer Service Par Excellence!
Carrie is a credit to Yewdale (I hope she's paid well). She responds to requests and queries quickly and efficiently and has great product knowledge. Also great on the phone, a pleasure to do business with.
May 1, 2024
Unprompted review
Reply from Yewdale
Thanks for taking the time to leave such a great review on your experience with Carrie. We agree she's been a breath of fresh air since joining the Yewdale Team and we'll make sure to share this with her too!
Superb Service
We have been purchasing from Yewdale for over 10 years. Team at Yewdale is always very helpful, reliable and supportive. They are always willing to go the extra mile to ensure we meet our deadlines. Lead times are impressive and they have a wide range of high quality products at excellent value for money. Our current Account Manager Carrie is brilliant and never fails to come up with a solution when needed. Thank you Yewdale for being such a great trade partner!
May 1, 2024
Unprompted review
Reply from Yewdale
Thank you so much for this great review, Funda. We really appreciate your unfaltering support over the years and we hope we can continue to grow together for many more years to come. We'll also make sure your feedback for Carrie is shared with her too!
Great customer care
Great customer care
We've been a customer of Yewdale for many years and can't fault them for their customer service. They go above and beyond to assist at every point, including after sales care which can often be a sticking point with other suppliers. Couldn't recommend them highly enough and always happy to recommend their products to our customers.
April 29, 2024
Unprompted review
Reply from Yewdale
Thank you for taking the time to leave us a review. It's great to hear such positive feedback on our customer service and after sales care. We'll share this with the Team and please do let us know if you have any suggestions or ideas for how we can make our service even better!
I have been using Yewdale for my…Curtain Tracks & Blinds
I have been using Yewdale for my Curtain Tracks & Blinds for over 20 years, the staff are always friendly and extremely helpful. Their turn round of orders are super quick and get back with quotations the same day. Their delivery drivers are superb and are always on time and will always notify when they are due with a delivery. Yewdale products and production are always reliable, Yewdale are one of my most reliable suppliers.
Paul
PTS Services Blinds & Curtains Ltd
April 15, 2024
Unprompted review
Reply from Yewdale
Thanks for taking the time to leave us such a detailed review, Paul. We really appreciate your support over the years and it's great to hear such positive things about our products, people and service. We'll share this with the Yewdale Team and we'll keep doing all we can to make sure your experience with us is the best!
Prompt Service
The service from Yewdale never disappoints.
If it's a quotation or the acknowledgement of an order i always receive a prompt service.
Keep up the good work.
March 7, 2024
Unprompted review
Reply from Yewdale
We pride ourselves on our speed so it's fantastic to read positive feedback on this, Nic. Thanks for taking the time to share your review with us, and we hope you have a great weekend!
Golden Service!!
Yewdale always seem to deliver, service is unbeatable and the staff always are on hand support you throughout the process of complete delivery.
April 8, 2024
Reply from Yewdale
Thanks for the great review, Chris. It's always a pleasure working with you!
Quality, with care and knowledge.
I have dealt with Yewdale for years. They are at every step of the way helpful, informed and supportive. They are obviously customer and quality focused and as a result my business benefits. Calum in Accounts is a very pleasant young man and a pleasure to communicate with, Glen and Roy have the knowledge needed to allow me to give my clients the best and Sarah my account manager is always on hand to help.
April 9, 2024
Unprompted review
Reply from Yewdale
Thank you for taking the time to leave us such a detailed review, Audrey. It's fantastic to hear about all the positives and we'll be sure to share your review with Calum, Glenn, Roy and Sarah. We will continue to do all we can to provide the best customer experience for you but if you ever have any suggestions on how we can be even better for you, please don't hesitate to share them with us.
Used many times
Used many times. A fantastic service, quick and reliable. Very helpful and forgiving when I made a mistake ordering.
April 2, 2024
Reply from Yewdale
Thanks for the great review, Mark. We are glad we could help!
As always the Team at Yewdale are on…
As always the Team at Yewdale are on hand to supply us quality components and nothing is ever too much trouble for them. This is why Yewdale are one of my main suppliers for components and fabrics and why we will continue our working relationship for many years to come.
Rob Ashton - MD - Brighter Blinds Ltd
February 29, 2024
Unprompted review
Reply from Yewdale
Thanks for leaving such a great review, Rob! We will pass on this feedback to the whole team and we look forward to working with you more!
Great Company
Great Company, go out of their way to give a good fast service and good quality products.
Havering Blinds
February 29, 2024
Unprompted review
Reply from Yewdale
Thank you for taking the time to leave us a review. We're delighted to hear you're happy with our fast service and with our products. I will pass on this feedback to the team here! Thanks again.
Feedback
Great range of products and fabrics.
Not always available from stock which always seems to be the ones we need.
If we ask for a quote on a larger job we are hassled far to often from a chase list and i think they need to understand that they are wholesalers and not retailers
February 29, 2024
Unprompted review
Reply from Yewdale
Thanks for taking the time to leave us a review, we really value your feedback. Stock has been a big focus for us and we have increased our stock for 2024 by a significant amount. It’s concerning to hear your feedback on our contact with you and we do apologise for this. We will encourage your BDM to follow-up with you on this so we can improve your experience with us.
Yewdale good value, great service
Yewdale makes everything easy, friendly staff, transparent and honest. Great company and good value
February 9, 2024
Reply from Yewdale
Thanks for the great review, Karen. We love hearing positive feedback about our staff so we'll be sure to share this with the Team. We're really pleased to read we help to make everything easy for you when ordering with us but if you ever have any suggestions on how we can make it even better, please do share them with us.
Reply from Yewdale
This is great to hear! Thanks for taking the time to leave us a review, Jodi.
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