Evolving and adapting into a company that has come along way to suit our every day needs, based on there experiences within factory production through to senior management levels. Well done to you... See more
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Have dealt with Yewdale for over 12years now Fantastic service and so helpful with any issues that arise Delivery is great , there Elite service is first class Brian and Carrie are so helpful It... See more
Company replied
We work closely with Yewdale and find them reliable. Yewdale are supportive and find suitable solutions to any issues we experience. Brian looks after our account and we value his knowledge. Brian e... See more
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Generally we feel Yewdale has changed in several ways, over the past 2 years. Telephone, first response is not to the standard it was some years ago. Account Manager Carrie Area Manager Brian, bo... See more
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Company details
Written by the company
With a reputation around the world for manufacturing high-quality commercial shading and screening products, backed by exceptional customer support and values.
Contact info
Enterprise Way, SS11 8DH, Wickford, United Kingdom
- 01268 570900
- customercare@yewdale.co.uk
- yewdale.co.uk
4.7
Excellent
255 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick lead times
We acknowledged our order midday, and needed a quick turn round. Yewdale delivered their goods to us the next morning. We were very pleased and amazed that Yewdale managed to get these blinds to us so quickly. Thanks again!
January 22, 2024
Unprompted review
Reply from Yewdale
Thanks for the great review, Russ. Speed is a priority for us so it's great to read we are turning orders around so quickly!
Great customer service
The Yewdale team are always helpful, quick reliable lead times and made sure we received our tracks in time to meet our deadline.
February 2, 2024
Reply from Yewdale
Thanks for sharing this, Cey. We are very pleased to read that our quick lead times helped to support you on your latest project.
Easy to specify
As a new customer it was very easy to communicate with Yewdale as I needed a very difficult problem to be cured.
January 17, 2024
Reply from Yewdale
Thanks for taking the time to leave us a review about one of your first experiences with us, Alice. This is fantastic to read and we hope you'll find the same experience every time you order with us.
Reply from Yewdale
This is great to read, David. Thanks for taking the time to leave us a review!
Great customer service.
Great customer service.
Replacement part issued straight away arrived the next day.
Can not fault them.
December 1, 2023
Reply from Yewdale
Thanks for the review, Paul. We always aim to replace anything by the next working day so this is great to hear!
Great company to deal with!
Great company to deal with!
Yewdale are always quick to respond and supply a first class product.
November 27, 2023
Reply from Yewdale
This is what we love to hear! Thanks for sharing.
A company that goes the extra mile
Fantastic service from a thoroughly professional company - Lloyd went the extra mile to help us out of a tight spot I can’t thank them enough 🤩🤩🤩
November 24, 2023
Reply from Yewdale
Thanks for sharing your experience with us, David. It's fantastic to hear about the team going the extra mile for our customers so we'll make sure Lloyd gets the recognition he deserves!
As always on time and perfect blinds
November 24, 2023
Reply from Yewdale
We love to hear this! Thanks for sharing, Dean.
Reply from Yewdale
Great to hear! Thanks for sharing, Sion.
Yewdale services unique and excellent
Yewdale service is excellent as we have been using them for many years and we would recommend them to any business as there product, and quality is unique to the rest of the blinds companies and always few step ahead of the rest.
November 2, 2023
Reply from Yewdale
Thanks for the review, Inti. It's really great to hear positive feedback about both our product offering and the quality of them too!
Reply from Yewdale
Thanks for taking the time to leave us a review, Martin. Great to hear such positive feedback on both the service and products!
Delivery of Components
I had requested a delivery to site at 7.30am the next day of some components to enable us to finish on site and the team at Yewdale performed this without fuss and responded immediately to our request - great service
September 22, 2023
Unprompted review
Reply from Yewdale
Thanks for taking the time to share this, Craig. It's great to hear the Team managed to arrange the required components so quickly for you!
Yewdale a great company to deal with
Great company to deal with, Darryl has given great customer service as usual.
Thank you.
September 20, 2023
Unprompted review
Reply from Yewdale
This is great to read, Mark. Thanks for taking the time to leave us a review, and we'll pass on your feedback to Darryl too.
Breath of fresh air!
Had Yewdale blinds fitted several years ago, as did my sister. Worked perfectly until an over enthusiastic grandson manage to pull the blind down breaking the chain!!!! Contacted Yewdale via email and was invited into the Company for a repair.
Visited the same day and was greeted by Shaun, who was delightful. Took the blind and explained what they would do.
While waiting, in the lovely reception, several of the work force asked if I was being helped and others acknowledged me with a smile. Shaun arrived back with a fully functional blind and advised if any problems to return. I now have my blind back up and working perfectly once again.
I found the whole experience of dealing with Yewdale a breath of fresh air and would not hesitate in recommending them....... my blinds are lovely and still look perfect after several years!
August 31, 2023
Unprompted review
Reply from Yewdale
Thank you for taking the time to leave us a detailed review on your experience with us, Lesley. It was great to have you pop in, and we are always happy to help. We'll share this positive feedback with the rest of the team, and we're so glad to hear your blinds are now working again.
Quick 3 day turn around.
Quick 3 day turn around.
Missed out a key part of the cubicles.
Missed the internal joiners.
September 4, 2023
Reply from Yewdale
Thanks for taking the time to leave us a review, Frank. We're very sorry we misunderstood your original order and therefore missed out the joiners you needed. We believe that Danny in our Customer Care Team did manage to get these out to you for the next day though, so we hope the inconvenience was minimised by the quick turnaround.
Roy & the team for Yewdale have been…
Roy & the team for Yewdale have been fantastic in delivery and service.
August 25, 2023
Unprompted review
Reply from Yewdale
Thanks for taking the time to leave us a review, Amanda. This is great to read and we'll be sure to pass your review on to Roy too!
Fantastic supplier
Fantastic supplier
good communication, products
Brain and Tyler are great to work with
cant praise this company highly enough
August 15, 2023
Reply from Yewdale
Thanks for taking the time to leave this review, Peter. We really appreciate the positive feedback and we're delighted to read this. We'll be sure to pass your comments for Brian and Tyler on to them too!
Quick response to an installation…
Quick response to an installation problem, with no charge for replacement part
August 6, 2023
Reply from Yewdale
Thanks for the review, Geoff. This is great to hear and we are glad we could help!
Excellent customer service
August 13, 2023
Reply from Yewdale
Thanks, Roy. That's what we like to hear!
Great company
Yewdale provide our company with such a great service and tremendous value for money. We appreciate all their hard work.
August 14, 2023
Unprompted review
Reply from Yewdale
Thank you for taking the time to leave us a review, we really appreciate it. Thanks for the great feedback too!
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