Yew Digital Lock Reviews 83

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

As consumers, we are always looking for the best value and excellent customer service. I installed a digital lock with Yew Lock in 2024, 5/6/26 encountered an unexpected situation while I was away o... See more

Rated 5 out of 5 stars

Staff was friendly, knowledgable and guided me every single thing on how it works and its my first time having a digital lock installed. Sales person Kevin was guiding me well and taught me plenty whi... See more

Rated 1 out of 5 stars

Highly not recommend . Make 2 appointment with them do not turn up . First appointment I waited 3 hours no show 2 nd appointment took half day leave to wait for them again no show call their hp no one... See more

Rated 5 out of 5 stars

Yew Digital Lock provides a very secure and convenient for everyone’s use which makes lives easier. It makes me feel secure and safe when im alone at my own home. The sales person Paul , who managed... See more

Company details

  1. Locks Supplier

Written by the company

Yew Digital Lock offers worry-free security with our professional installation service. Our qualified in-house engineers will have your new digital lock up and running quickly and efficiently, next day! We invest heavily in research and development to ensure our locks are compatible with almost all Singapore doors and gates, from HDB flats to condos and landed properties. Choose Yew Digital for peace of mind and expert installation. Our Services are You can buy Digital locks digital lock installation services Smart Home System Integration Locksmith Service Custom door designs and gate designs


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommended!

Highly recommended! Got my digital lock installed by Ken and sales person Nick is very good at explaining and answering to all my queries. Thank you so much!

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and professional team

Nick was very accommodating when we were selecting the lock of our choice. When installing, it just took Ken a few minutes to get it done! Super efficient and professional from the entire team.

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

amazing digital lock

one of the best digital locks i’ve used. the installers (Paul, Suresh, Minghui, Ken) were all professional and got the lock set up quickly. usage was also flawless. thanks for the service

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful sales experience

As I was looking to purchase a digital lock for the first time, I was quite clueless but Nick was great in helping me out and answering my queries. It was a wonderful experience. Highly recommended if you are looking to purchase a digital lock!

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience at yew digital lock

Staff was friendly, knowledgable and guided me every single thing on how it works and its my first time having a digital lock installed. Sales person Kevin was guiding me well and taught me plenty which i don't know about digital locks. I got it installed today by Paul and it was a great experience, anything I’m sure to come back here and recommend to my familh

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Compliment

I installed this digital lock just now. I want to compliment Minghui is a friendly and detailed person who helped me install my digital lock . Appreciate it

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Service superb

Service superb. I'm surprised by the service provided by the installer, Ken. They are very patient and attend to my queries. As for sales person, Kevin is friendly and progession in explaining about the digital lock.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great Job and even better customer experience!

I've engaged this company to fix a digital lock for my grandparents house. I spoke to Kevin the sales person on my constrains on being there for the installation as my grandparents can be a handful when it comes to stranger.

Kevin helped to coordinate his colleague Ming Hui to go down for installation and make a video call to me with his mobile for me to assure the 2 elderly to allow Ming Hui to carry out his job.

After the installation is done, Ming Hui took time from his break to explain to my grandparents how to use the lock. This is beyond going the extra mile!

With these great service, this company is highly recommended!

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome experience!

Was finding a digital lock for my new home and found this company! Their locks are high quality and easy to use! it's userfriendly especially elderly who struggle to use digital locks most of the time! Kevin, the sales person, was very friendly and engaging when I asked questions about the locks! Paul came by to my home to install the new lock and finish it in less than 30 min! all this was definitely a fuss free experience and would highly recommend it to people who are looking for digital locks

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing digital lock!

i am very grateful that Minghui helped me install this! i would absolutely recommend their services and i’m very pleased with my purchase! Would like to also thank Kevin for answering my queries.

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Quality product and Quality service

Nice and friendly sales person (Kevin) and installer (Ken).
Both of them are very professional and patience.
Willing to take their time to explain and ensure that the lock is installed properly etc.
The lock is sturdy and secured.
Value for money 👍

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Good place

Shmily was very nice and insightful when helping me decide on which digital lock will be the most useful for my home. During the installation process, Ken was patient with all the enquiries i have and the whole process was quick without a fuss. Would recommend to everyone :)

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

quick and efficient digital locks

quick and efficient digital locks, the staff i got was paul and he was also super friendly and helped install the locks as soon as he got here. they are many different locks for different gates and doors and a big variety to choose from. overall service was really well and the sales person, nick was very helpful

April 7, 2024
Unprompted review
Rated 5 out of 5 stars

Best digital lock installer!

Contacted Nick to help with the installation of digital lock for my new home. Installation was fast and efficient by Paul. Super affordable and worth it! 10/10 recommend

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent door lock

Excellent door lock. Easy to set up and instructions were clear and simple. Very pleased with my purchase. Will buy again!

March 7, 2024
Unprompted review

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