Yitty Reviews 

2,586
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I ordered their product from Zalando and got something completely different from what they had shown on the pictures. Instead of a thong it was regular underwear but even more so it was too big, unple... See more

Company replied

Rated 5 out of 5 stars

The mobile SMS and email discount codes that are valid for clearance items allow me to afford Yitty. This is the only business that has made receiving SMS updates worth my attention! I am disabled... See more

Rated 5 out of 5 stars

Navigation of the website is super easy! Even if your preferred color/size is sold out, you can find something similar that you'll love just as much! Size chart is very accurate. Today I used the Wome... See more

Rated 5 out of 5 stars

I been looking for this under garment for such a long time and finally found it! I came across it in a retail store that gets from several different stores aftermarket. I bought this garment after gai... See more

Company details

About Yitty

Written by the company

Our Story
Meet Yitty, the revolutionary shapewear brand co-created by award-winning artist turned fashion entrepreneur, Lizzo. Named after her childhood moniker, Yitty is Lizzo’s lifelong dream come true. For nearly 3 years, she’s put her heart and soul into building this game-changing, size-inclusive brand from the ground up — all based on the principles of self-love, radical inner confidence, and effortless, everyday wear.

Shapewear, Reinvented
It’s an industry first: no-shame, smile-inducing shapewear designed for all body types from size 6X to XS, centered around self-love. Innovative fabrics, bold colors, and stylish silhouettes have been fit on every single body type — not merely scaled up (or down) for convenience. Every Body Gonna Shine Every single piece is designed to celebrate, hug, and love every single body. It blurs the lines of inner and outerwear with intentional-meets-functional designs, sexy silhouettes, and bold colors and prints you’ll want to show off. So, whether you thought you’d never consider shapewear, or swore you’d never wear it again, YITTY brings an entirely new perspective that gives you the option to tell your story with your body.

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4.0

Great

TrustScore 4 out of 5

3K reviews

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4.0

All reviews

(2,586)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Pricing Shenanigans - Immediate Cancellation!

I returned a pair of ill fitting joggers and opted for store credit since I already had something else I wanted but couldn't exchange for. The item I wanted is clearance, a Cozy hoodie for $34.97, but as soon as I select to use my $40.93 store credit the hoodie becomes full price. I should've only had to spend a few dollars between tariffs and taxes yet Yitty/Fabletics reduced my $40.93 credit to $2.40. I have the screenshots, before my credit at clearance the hoodie would be $32.70 but with my credit and your shadey upsale of a clearance item to full price the total was $30.30. I ended finding and adding a $25 promo and yet the hoodie somehow still cost me almost $20. I will be canceling my subscription after this bs!

July 31, 2025
Yitty logo

Reply from Yitty

Hello Li,

Thank you for reaching out and sharing your experience with us. We sincerely apologize for the confusion and frustration you've encountered regarding your store credit and the pricing of the Cozy Hoodie. We understand how disappointing it can be when the purchasing process does not go as expected, especially after returning an item. We’ll be contacting you privately right away to address this matter as quickly as possible.

Best,
Allison

Rated 5 out of 5 stars

SUPER EXCITED!!

I been looking for this under garment for such a long time and finally found it! I came across it in a retail store that gets from several different stores aftermarket. I bought this garment after gaining menopause weight and it has been a life changer for me, but it is wearing out. I’m super excited to finally find this store and order several more pieces of this brand they are quality made material very comfortable and they last a very long time. I cannot wait to receive my items. I recommend this company and will continue to shop here in the future.

July 30, 2025
Rated 2 out of 5 stars

Great Products, Horrible Shipping

Although I love their products, Yitty shipping and delivery needs a lot of improvement. I have been a member for a few years and cannot say that this issue has improved. For reference, I made an order from a different company around the same time which required my clothing to be shipped from an international warehouse. This order is already expected to be delivered tomorrow. I ordered two items from Yitty and it has been 5 business days (7 regular) and yet there is still NO tracking information other than the number. I tried reaching out to customer service and the only options given to me were to either cancel and select expedited shipping or just wait it out. Cancelling wasn’t an option as I was told I’d just be restarting the “clock”. Not to mention I even had to pay for the shipping due to not meeting the order minimum which is understandable but considering the time I have waited it is frustrating. So many companies now offer quick shipping and I feel like the items I ordered are pretty basic and staple items that should already be on hand. There are no perks for being a VIP at this point and I am just going to cancel my membership as it’s just been a negative experience.

July 20, 2025
Unprompted review
Yitty logo

Reply from Yitty

Hello Jessica,

We truly appreciate your feedback and understand your frustration regarding the shipping delays. It’s sad to hear that your experience with our delivery service has not met your expectations, especially as a loyal member. We strive to provide quality products and a seamless shopping experience, and we’re sorry to learn that we’ve fallen short in this area. Your concerns about tracking information and the shipping process are valid, and we are actively working to improve these aspects. We value the opportunity to resolve this, and our Member Services Team will contact you right away to further assist you.

Best,
Zeth

Rated 1 out of 5 stars

Too expensive of a company

Too expensive of a company. Even with VIP membership, overpriced and not worth the membership.

July 6, 2025
Yitty logo

Reply from Yitty

Hello Mia,

Thank you for taking the time to leave a review. We're sorry to hear that you find our product pricing and the VIP membership expensive. We understand that pricing and VIP membership should be clear and transparent. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

Rated 5 out of 5 stars

I love the customer service.

I’m placing a new order now because I love the customer service I get from this company. I have had to return or exchange a few items and have never had a problem. The quality is amazing and I love everything I have gotten from them.

July 19, 2025
Rated 2 out of 5 stars

Many items are sold out

Many items are sold out. Especially in larger sizes.

July 18, 2025
Yitty logo

Reply from Yitty

Hello Valarie,

Thank you for taking the time to write to us. We're truly sorry to hear that you were unable to find the items you wanted in your size. We understand how frustrating that can be, especially for a brand you love. Please know that we're working hard to restock our items regularly, and we appreciate your patience. Rest assured that we are actively working to enhance your shopping experience. Our Member Services Team will reach out to you right away to assist you further with your concerns.

Best,
Chad

Rated 1 out of 5 stars

I am sick to death of the hidden fees…

I am sick to death of the hidden fees and upcharges on every. single. thing. First of all, the membership credits are idiotic. What is the point of buying a $60 credit to buy a bra you sell for $35? Then, when I finally do find something that is worthwhile to use my credit and it is shockingly available in my size. At checkout, I'm informed that the item is covered by my credit and the shipping is free so all I have left is to pay the $7.95 mystery fee? What is it for? No way of knowing. Can I opt out of it? Unclear. Is $7.95 a lot of money? Not really but it really just seems extortive at this point. Next you'll charge me $5 to leave this review, A month from now, you'll send me a licensing fee to keep wearing the thing I'm buying today. I understand you're a business and need to make money but why not be up front about the price instead of leaving me feeling unhappy and cheated at the end of every transaction?

July 17, 2025
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Reply from Yitty

Hello Christina,

Thank you for sharing your detailed feedback. We're sincerely sorry for your frustration with the extra fees, credit usage, and an additional charge for leaving a review. Please know that it is never our intention to make you feel deceived with our processes and policies. We will send you a private message right away to address this promptly.

Best,
Allison

Rated 3 out of 5 stars

The website is great but a little…

The website is great but a little cumbersome to navigate. Also revealing stock levels after selection makes shopping feel like a game of chance. Putting money into this company monthly only to play a game of chance on inventory selections is unfair and frustrating to the customer. As I long time customer it’s really frustrating and does not make shopping with your company admirable so it impedes on the my desire to share or commend this type of shopping.

July 14, 2025
Yitty logo

Reply from Yitty

Hi Ernisha,

Thank you for your feedback regarding the website and the availability of our products. Your frustration with the navigation issues you've encountered is completely understandable, and we're committed to resolving these issues to ensure a smoother and more enjoyable shopping experience for you. Our Member Services Team will get in touch with you right away.

Best,
Kim

Rated 1 out of 5 stars

Scam

The products themselves are great. However, it is a scam. You can only use your credit up to $100. Example if you have two credits and your items are $180 you will still be charged $80 + tax. Yet your two credits cost you $120 so it’s really a scam. Seems like you’re getting a “credit” but you’re paying more than what your cash is worth in the long run. Very sneaky. To bad because the products are great but you are getting scammed out of your money and not getting a deal like they pretend so keep that in mind. Shame on you Lizzo. @lizzo

July 7, 2025
Unprompted review
Yitty logo

Reply from Yitty

Hello JJ, 

We're sorry the way credits are applied left you feeling misled and taken advantage of. We understand how frustrating it is to spend $120 on two credits, only to find you’re still expected to pay an additional $80 plus tax for an order. That can create a real sense of distrust, especially when the value of the credits doesn’t match what you’ve paid, and the pricing structure feels unclear or misleading. Your feedback is important to us, and we value the opportunity to resolve this. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.

Best,
Zeth

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