Yoga Supplies Reviews 

135
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I am missing a pair of socks ( only one pair from my order was in the envelope) and the soft spikey massage ball is as hard and from cheap plastic as a child’s toy. The communication via email is p... See more

Rated 1 out of 5 stars

Purchase 2 yoga outfits, promised from a uk source, 1 didn’t arrive, the other did, Both long delivery wait from China, the one that did arrive, absolutely shocking quality. Asked for refund and where... See more

Rated 1 out of 5 stars

I am so disappointed with yoga supplies. I ordered 2 items on 4 May; 8 weeks later nothing has arrived and the tracking number they gave me simply doesn’t update. They even sent me an email asking m... See more

Rated 1 out of 5 stars

The bolster took... 2 months to arrive! It came from China (and not, for example, a warehouse in the UK) so no wonder it took so long. When it eventually arrived, it was rubbish. Not appropriate for y... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Explore our beautiful range of mats, equipment & clothing delivered to your door.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

135 reviews

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No recent history of asking for reviews

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1.4

All reviews

(135)

1 review in the last 12 months

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Rated 1 out of 5 stars

Rude, items dirty + awful service

Ordered a gym outfit + a set of resistance cables. Outfit came in a tatty bag direct from China not from YS themselves, loose seams + see through. Sent back and they refused to give me a refund because it wasn’t in sellable condition - it wasn’t in sellable condition when you sent it to me! So that was £25 down the drain. Awful, rude customer service whilst trying to get that refund also. Two weeks later and the cables still hadn’t shown up, emailed and got a response saying it’s delayed. A month later than that I emailed again because they still hadn’t arrived - was given no apology for shocking customer service and no delivery of parcel 7 weeks after ordering + they told me to deal with Royal Mail myself if parcel hadn’t arrived. Parcel arrived and the cables are again in a tatty bag from somewhere in China not YS and covered in sand. I’m a student and have been scammed out of £50 by this greenwashing company.

July 14, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM, SCAM SCAM!!!
Avoid this company! Terrible process from start to eventual finish. 10 days after purchase they told me my item was shipped. Never appeared! After the most frustrating email replies (where they would wait 2 days to reply then you would receive a dead end, unhelpful response and have to start all over again) still no item! They then said they could not find my order number, then they could, then said it actually had not been shipped, then told me there was processing delays to then be finally told I had to wait 40 days to apply for a refund! Ive never received this item the company is a total sham!!!! And the customer service is appalling!
AVOID AVOID AVOID!!!!!!!

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

I will buy another comfort set for my…

I will buy another comfort set for my niece! I love it.

July 9, 2020
Unprompted review
Yoga Supplies logo

Reply from Yoga Supplies

Hello Mrs Grey!

Thank you so much for the lovely feedback and for spreading the word! Your support for us as a small UK business in these times really does mean a lot.

Kind regards,

Yoga Supplies Team

Rated 1 out of 5 stars

I ordered a mat 72 days ago! 🤬

I ordered a mat 72 days ago!!! And it's not arrived. And it doesn't exsist on their websites tracking. The website says 5 to 10 days for shipping - hahaha yeah right!!! And each time I email an address, it closes and I'm redirected to another one. I want my money back, you robbing scammers!!!

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

I recently bought my boyfriend a yoga…

I recently bought my boyfriend a yoga mat from this company and so happy with my purchase ! I really feel the yoga mat has a great energy and really helps my boyfriend get into his meditative state !

July 1, 2020
Unprompted review
Yoga Supplies logo

Reply from Yoga Supplies

Hey Lauren,

It's so lovely to hear your feedback. So happy you're enjoying the mat and getting good use & energy from it.

Kind regards,

Yoga Supplies Team

Rated 1 out of 5 stars

Shambolic and fraudulent

Been waiting 2 months for our item and have had to email numerous times but still have no idea when I will get my item. They pretend to be a UK company but are ordering from China hence the massive delays. Its fraudulent and misleading. They turn off their comments on their insta so you can't bring attention to their incompetence. I am going to be reporting them to trading standards if my item doesn't come within the next week.

July 1, 2020
Unprompted review
Rated 1 out of 5 stars

No sign of my order! 8 weeks and still waiting

I am so disappointed with yoga supplies. I ordered 2 items on 4 May; 8 weeks later nothing has arrived and the tracking number they gave me simply doesn’t update. They even sent me an email asking me to “review my latest purchase”, kinda hard to do when you haven’t received it!
Reading the reviews here, it seems that if your items are delivered then customers are satisfied with the quality but I’m afraid I’m not at that point atm.

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

Best Small Business

Honestly, the best Small Business I have used in memory. The quality is second to none. It is squat proof and washes really well. True to size. Lovely customer service when I had a question. Will be buying more!! Thank you Yoga Supplies!

June 28, 2020
Unprompted review
Yoga Supplies logo

Reply from Yoga Supplies

Hey Sue!

Thank you for your continued support. We look forward to serving you again in the future.

Kind regards,

Yoga Supplies Team

Rated 5 out of 5 stars

Love my Comfort Set

Love my Comfort Set! The material is super supportive and definitely passes the Squat-Test! Especially good for hot workouts as fabric is ultra soft and breathable!

100% recommend❤️

June 28, 2020
Unprompted review
Yoga Supplies logo

Reply from Yoga Supplies

Hey Samantha,

So glad you're loving the Comfort Set! It is our customers favourite.

Looking forward to serving you again.

Kind regards,

Yoga Supplies Team

Rated 1 out of 5 stars

Terrible quality, horrible people

I ordered a set from yoga supplies, when it finally arrived the quality was awful - really cheap fabric. Their returns policy is made to be overly complex, however I returned as they asked. A month later and no refund. Best of all they ask that you but the proof of postage in the return..massive scammers.

Last time I left a review here, they replied saying they ‘don’t accept soiled goods’ (item was perfectly clean) and that they tried to contact me by phone 3 times (absolutely untrue). Please never ever buy from this grotty little ‘business’.

June 28, 2020
Unprompted review
Rated 5 out of 5 stars

I was recommend yoga supplies by a…

I was recommend yoga supplies by a friend as she loved the set she bought so I bought some leggings and shorts which look amazing!

June 22, 2020
Unprompted review
Yoga Supplies logo

Reply from Yoga Supplies

I am so glad you love it! Thanks for the feedback.

Rated 5 out of 5 stars

Great quality yoga mats for very…

Great quality yoga mats for very reasonable prices and fast + free delivery

June 19, 2020
Unprompted review
Yoga Supplies logo

Reply from Yoga Supplies

Hey,

Thanks for reaching out, glad you love the mat!

Many thanks,

YS Team.

Rated 5 out of 5 stars

In love with my Eco Grip Pro

In love with my Eco Grip Pro! It helps me so much with yoga poses.

June 19, 2020
Unprompted review
Yoga Supplies logo

Reply from Yoga Supplies

Hey Lucie,

Lovely to hear your feedback! Glad you are improving on it!

Take care,

YS Team.

Rated 5 out of 5 stars

Happy with my order

So happy with all my 2 piece sets. I have received so many compliments !
Good quality and affordable price.

June 19, 2020
Unprompted review
Yoga Supplies logo

Reply from Yoga Supplies

Hey Niamh,

Thank you so much for your review, it is lovely to hear!

Have a great day.

YS Team.

Rated 5 out of 5 stars

Lovely Products!

I bought one of the seamless crop top/legging sets and they are absolutely gorgeous. The material is really high quality and so comfortable. Highly recommend. Colours are also fabulous.

June 18, 2020
Unprompted review
Yoga Supplies logo

Reply from Yoga Supplies

Hi Nolene,

Your feedback means a lot as we have gone to great lengths to source the finest Yoga gear.

All the best,

YS Team.

Rated 5 out of 5 stars

In love with my comfort set

I purchased a comfort set and I’m in love, the quality is so good !!
I’ve already placed another order!!

June 17, 2020
Unprompted review
Yoga Supplies logo

Reply from Yoga Supplies

Hey Nicole,

Happy to hear you're enjoying your Comfort Set, we hope you love your next as much!

Many thanks,

YS Team.

Rated 5 out of 5 stars

Bought a yoga mat for my wife

Bought a yoga mat for my wife, she loved the quality. Also quick delivery!

June 14, 2020
Unprompted review
Yoga Supplies logo

Reply from Yoga Supplies

Hi Jack,

Glad she enjoyed her present, very thoughtful of you!

Many thanks,
YS Team.

Rated 2 out of 5 stars

Slow delivery, if any. NOT ECO-FRIENDLY

I ordered two sets of resistance bands at the start of May and only received one, took a few weeks but I wasn't surprised due to Covid. The second item has yet to arrive. I sent an e-mail, a few weeks after my first item received, asking when I could expect it and was told Covid was slowing things down, I have sent a second one recently but regardless of the outcome I am less than impressed. The tracking is a Chinese site and says my item is in Russia, which considering the company says it's eco-friendly and based in London is insane. The set of bands I received has been fine but I don't think 6+weeks is a reasonable waiting time.

June 14, 2020
Unprompted review

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