Yooje Reviews 

Very efficient service, customer service very speeedy.
Great, comfortable product.

I ordered a Zanory CleanGlow and by mistake two were ordered. The next day I had an email from customer service querying if I had made a mistake. I said I did, and now they are refunding me the money for the second one. Customer service is second to none. Brilliant.

Customer service excellent. Recent order went through as duplicated due to internet cutting out during ordering. This was noticed very quickly by the team and Carla emailed me to inform me. Refund set up very quickly. They cleary care about there customers

Electric Toothbrush

Ordered on line and promptly received. Worked well for a couple of months then stopped taking a charge. Customer service very good and agreed to replace FOC. straight away
5 stars for The Company and their issue resolution policy

I ordered 2 items for my kittens however there was a mix up and I was overcharged by £50, I contacted them by email and explained the problem and they responded very quickly offering to refund the £50. I am looking forward to receiving my original order and impressed with their excellent customer service will use again because of this experience.

I purchased an Electric toothbrush and when I received it, there was a problem. I couldn't charge the device. I contacted Customer Support and they agreed to replace the item right away. Very professional and courteous.
I can't write a review of the product because I haven't been able to use it yet, but will leave another review once I receive the replacement device!!

Unfortunately ZERO stars wasn't an option. Don't even know where to begin with this clown outfit. VERY long story short, received items (2 ×dogs gps ) fine. Needed a separate sim card, not advertised clearly, tried 3 different networks from personal family mobiles to see if these worked and nothing. Asked for tech advice, with very little comms figured I had to try a lesser sim specific for the gps purpose, entered a contract with vodafone(another story) this didn't work. After 3 weeks of PAINFUL back and forth of copied and pasted emails of 'we will be happy to offer you 8/10/15 GBP back as a ' goodwill gesture' on a 159.98 purchase, I decli ed and demanded a refund. Reluctantly they gave me the return address which cot me £25.00, to be told me refund would only be 149.00 . By this time it became a principle thing, anyways. Got my 149 ( 35+ out of pocket for something that didn't work) I settled. They asked me to leave positive feedback as they had agreed to refund me. This is my positive as can be feedback . FYI 365gps app does not work. Long and short. WARNING ⚠️ DO NOT TOUCH THIS MOB

After reading Trustpilot reviews I decided to cancel my order. They have given me me a refund so that is good.

Beware! Live and learn! Who knew that ".uk" in an email address and a website url does NOT mean it is a UK based company. Their Terms state that returns (accepted within 30 days) will be at the Customer's expense - but do not state that said return must be posted to China! So £2.99 to pay for postage to receive the item, and £19 to return it! It is the usual trick of "we will refund you £2 and a token for a future purchase so you don't have to return the item". Disingenuous to say the very least; scam to be more brutal. Many emails back and forth - unhelpful to say the least. This company would not accept that they were wrong not to put that he goods had to be returned to China, could not legally rely on a Term as being material when it was not stated in the first place, and would not escalate the complaint. Dreadful company,stay well away!

Easy to order and any problems sorted quickly
Customer services are excellent
Would definitely recommend and use their site again
Highly recommend

Thank you for honoring my request

Good customer service, good communication when I mistakenly duplicated my order.

Responded promptly to an error of mine. I duplicated an order and I mailed them to find that the first order had been despatched and the second order had been frozen until they checked the legitimacy with me

I bought 2 Zanory CleanGlow™ Self Cleaning UV Toilet Sanitizer & Night Lights and received confirmation of my purchase by email. The following day I sent an email to say that I wanted only one of the items and could I change my order. I then received a succession of emails saying my order couldn't be found, then when they found it apparently I hadn't paid for the purchase. So I sent them proof from my bank and PayPal. Today I received an email saying I must have bought them somewhere else so I have sent them the confirmation email I received.
Obviously their customer service is nonexistent. All I am able to do now is forget about as obviously there will be no refund of the £69.28 that I paid.

This Company were so good to me item ordered in mistake sent letter of apology to the Company. Their Customer Service were very understanding and there was no problem getting a refund. Highly recommend

Great communication and customer service.

My teeth are definitely whiter and gums are pink and healthy according to my hygienist.
I did have a factory defect and your customer service has been outstanding. I would most definitely recommend your company’s product tenfold.

Pillow did eventually arrive after I raised dispute with credit card company. It was sold as anti snoring for 41 pounds it was a bog standard pillow quite comfy but made absolutely no difference to.my snoring ,its just a slightly better than average pillow. So selling as a cure for snoring is false advertising. Now company are asking for it back since my credit card company refunded me because I waited 6 weeks for it. They can have when they pay postage send it back to Japan

I had an issue with the size of the item I ordered. My concern was resolved quickly and to my satisfaction.

I recently bought two electric tooth cleaners. Each one costs about USD50. When I received the goods I found a faulty one. I emailed the support for a refund or a replacement. They responded to my email quickly and promised to send me a replacement.