Yooje Reviews 

219
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the prompt customer support and quick response times when staff resolve accidental duplicate orders or exchange sizing questions. Many people also appreciate the fast shipping and find specific items like oral hygiene tools and kitchen chopping boards to be very well crafted. Some reviewers were not happy with the quality of certain purchased items, describing them as poorly manufactured or entirely different from the online promotions. Several buyers additionally mentioned significant difficulties with product returns, stating that securing refunds or return shipping labels involved unexpected costs and complications.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting mixed feelings about quality and value. While... See more

Quality

Clients share ambiguous opinions on quality, reflecting a high level of disagreement. While some reviewers... See more

Order

Consumers find order experiences to be very mixed, with strong disagreement among reviewers. While many... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as polite, helpful, and... See more

Refund

Customers had ambiguous experiences with refund processes, reflecting significant division in their feedback.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

They answered all my emails quickly and sent tracking information of my order of a brown puppy. It arrived on Christmas Eve and doesn’t behave like the one in the advertisement video. It’s absolute... See more

Rated 4 out of 5 stars

I asked the customer service group to cancel the order before it was even processed. I received emails requesting me to submit a positive review. Then they will refund the amount they charged. I am... See more

Rated 4 out of 5 stars

Very good customer service. When a duplicate payment went through on my order, the staff responded immediately to check this was right and then refunded me promptly. Thank you Zanory! Lisella Wilkinso... See more

Rated 3 out of 5 stars

My order arrived within the described delivery time however I find that the sizing guide is misleading. I am now working with them to have my item exchanged.


3.5

Average

TrustScore 3.5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(219)

211 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mistakenly ordered the incorrect size…

Mistakenly ordered the incorrect size for a bra tank.
Communicated with Customer Service and they offered to send the right size with just shipping costs. Easy to work with and product seems very well made and appropriate for purpose.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service took care of my sizing…

Customer Service took care of my sizing problem quickly.Their product comfort and design is light enough to wear all day.Their motto is to satisfy every customer and they meet this goal. Next, I plan to find out more about the senior bra with back relief and pain free support. Thank you, Hatmeo.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a "womens slim fit tank top…

I purchased a "womens slim fit tank top with built in bra"
I ordered size 2XL I paid £29.98 + £2.99 insurance. When it arrived and I tried it on it was so small that it would be ok for an 8 stone lady. I am trying to get a refund and an address in Britain to return the item because it is no good for me, they offered me a £2 refund. which I rejected and they then came back with a £4 offer, again rejected and stated that I was insulted. The only address they will offer is in China and cost a lot of money to return. They are stretching the truth with their refund policy, i.e. they will not give refunds.
DO NOT BUY ANY CLOTHING THAT NEEDS A SIZE FROM THEM.

May 14, 2026
Unprompted review
Rated 4 out of 5 stars

The customer service was quick and…

The customer service was quick and positive. They offered to replace the product with the correct size. Assuming they send the replacement I am very satisfied with my experience.
Charlyn Monahan

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 2 vest tops with bra support

Ordered 2 vest tops with bra support, followed sizing guide , I am a 12/14 or medium in UK so allowing for small sizing as foreign ordered an XL but what I received was so small and tight couldn't get it on. No idea what the material is feels like something a slimming garment would be made off , no labels, so no idea on care, utter crap and cost me over £50???,

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Problem solved quickly

When I received the bras, they were way too small. I emailed them with my problem and they responded and we came to an agreement. They were very polite and responded promptly.

May 25, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look