I would have voted 5 stars except for the following: The blind arrived stuck in the valance and I had great difficulty getting it free. I had to do a reset and then the closing length got confused. I... See more
Company replied
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Update: I upgraded my review to 4 star since the suport (Viki) called back quickly and walked me through the process of setting the motor upper and lower limit and answered my other questions... See more
Company replied
Yoolax made the entire purchasing process straightforward. Their videos on how to measure the window opening and requirements for inside mount shades took all the guesswork out of the equation. Afte... See more
Product was shipped promptly and well-packaged. Instructions leave a little to be desired, but installation was so simple it really wasn't an issue. Remote control was set up already, so blinds work... See more
Company replied
Company details
Written by the company
Yoolax provides premium, custom-fit smart shading for your entire home, from indoor motorized shades to solar-powered outdoor solutions. As an industry pioneer, we have spearheaded the integration of solar technology into motorized window treatments, making sustainable, maintenance-free power accessible across our product line. Our versatile ecosystem supports effortless integration with Apple Home, Alexa, and Google Home. By combining DIY-friendly installation with professional service, Yoolax makes convenient automation accessible to all. Join the Yoolax lifestyle to eliminate light and privacy struggles at home, and redefine your living space.
Contact info
300 LOCKHART ROAD, FLAT/RM A 12/F ZJ 300, WAN CHAI, United States
- +1 6692014563
- service@yoolax.com
- yoolax.com
4.3
Excellent
92 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Yoolax
Thank you so much for your review!
We’re happy to hear that shopping, ordering, and delivery were all easy and smooth. We truly appreciate your support.
Warm regards,
Yoolax Team
Second Home
This was my second home we did Installed roller shades very happy with product. Online application for submitting shade sizes and selections very user friendly. Shipping is great as well.
April 15, 2026
Reply from Yoolax
Thank you so much for your review!
We’re happy to hear that this was your second home project with us and that you’re pleased with the roller shades, online ordering process, and shipping experience. We truly appreciate your continued trust and support.
Warm regards,
Yoolax Team
Great motorized blinds and even better service
I ordered 6 blinds from Yoolax and had a good overall experience. The blinds looked really good, and matched my space well. The quality felt very good and they were easy to install. One of the blinds had an issue, but The their team responded quickly. They found a solution and helped me without much trouble. I appreciated that they listened and helped. Communication was clear and simple. I am satisfied with the service and would consider buying from them again.
April 12, 2026
Unprompted review
Reply from Yoolax
Thank you so much for sharing your detailed feedback!
We’re glad to hear that you’re happy with the look, fabric color, and performance of your blinds, and that installation went smoothly overall. We also appreciate your patience regarding the shipping delay and delivery updates. We understand how important clear communication is, and we’re glad our team was able to help track your package.
Your feedback helps us continue improving both our products and service experience. We truly appreciate your recommendation and support.
Warm regards,
Yoolax Team
Phenomenal support when facing a special need
Phenomenal support from both the customer service and Yoolax experts. We had an unusual situation where the shades needed to clear the jutting door knob. They took time to understand the issue and worked to solve the issue. They genuinely cared about solving the problem. One of the best customer service experiences.
January 10, 2026
Unprompted review
Good Service
Nice people. Good customer service and follow up. Easy to reorder and make modifications.
February 10, 2026
Unprompted review
The product and support are great
The product and support are great! I have now put the products in 3 of my houses and I will in my next home as well!
February 9, 2026
Unprompted review
Yoolax made the entire purchasing…
Yoolax made the entire purchasing process straightforward. Their videos on how to measure the window opening and requirements for inside mount shades took all the guesswork out of the equation. After we placed the order, they sent a confirmation request showing exactly what we ordered to confirm we did not need to make any adjustments. After the confirmation, they provided timely status updates to keep us informed of when we would receive the blinds. Blinds arrived and installation was a snap. Everything fit as we had hoped and the shades look great!
January 24, 2026
Unprompted review
Fantastic lines. Excellent customer service.
These blinds are fantastic. Fit perfectly and look awesome. I ordered the top down, bottom up and love them. One blind was damaged during shipping, customer service was excellent and was able to send me a replacement quickly. Thank you.
December 20, 2025
Unprompted review
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