Having recently lost a buckle on my binoculars strap I spent several painful minutes scouring websites inc. using prompts in Co-Pilot and faced futility or extra cost at every turn. The outcome was al... See more
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See what reviewers are saying
The website would not allow me to pay. Contacted the staff and the situation rectified in no time. Varna arrived in a couple of days due to it being a weekend. Camera is awesome and replaces my Nikon... See more
Went in (very sheepishly) to get my sensor cleaned as the 2nd hand eBay camera I've been using wasn't in the best shape. The assistant couldn't have been more helpful and told me he'd have it done the... See more
Great customer service, purchased a new bridge camera and a telephoto lens for another camera. Staff explained fully on how to use, even let us try them for weight, handling, balance etc. Couldn't fau... See more
Contact info
18 Church Street, YO1 8BE, York, United Kingdom
- 01904642491
- sales@yorkcameramart.co.uk
- yorkcameramart.co.uk
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Couldn't have wished for anything more
Couldn't have wished for anything more.
Prompt service, good communication, quality goods well packaged for quick delivery.
Many thanks
My recent order
I received regular email updates about my order. The company was very supportive and keen to ensure that the order was completed efficiently. I would have no hesitation in recommending York Camera Mart.
Always helpful and knowledgeable when…
Always helpful and knowledgeable when you need help with your Camera and equipment issues.
A gem of a store
I recently purchased a used Fuji XT-2 camera body, boxed with all accessories etc. What a lovely camera and in 'excellant' condition as was rated by the store.
After a helpful phone inquiry to the store, the item was dispatched promptly and took less than 24hrs to arrive. Very carefully packaged up too, may I also add.
So my thanks to York Camera Mart, I shall be keeping an eye on them for more goodies to feed my photography obsession.
Very pleasant and knowledgeable staff
Very pleasant and knowledgeable staff, who communicate well. Prices no different to the big online retailers.
What a great experience
What a great experience! I had a query relating to a lense so initially called the shop. My query was dealt with in a polite, quick and professional manner. I went ahead and purchased the lense in question. It arrived the next day and was exceptionally well packed. Wouldn’t hesitate to use again and highly recommend.
I rang the shop and spoke to them
I rang the shop and spoke to them, they gave honest advice as they could have tried to sell me a more expensive camera.
Excellent.
First time dealing with York Camera and..…
First time dealing with York Camera Mart and was impressed by the speed of service.
The used camera body was as described and even came with an SD card, a nice touch
Excellent purchase
After contacting York Camera Mart, I felt that I was given useful information on my inquiry, and therefore made the correct decision on my purchase.
The price was good and the delivery was amazing.
Thanks.
York Camera Mart got me out of trouble…
York Camera Mart got me out of trouble on holiday recently! I have got several Canon DSLRs and decided to bring my very old but trusty 5d (original), but in my haste when packing I grabbed the wrong charger and only discovered my daft mistake when I got to the hotel in York. I live in Wilton near Salisbury which is 280-odd miles away so no way to nip home to swap them. So next day I found York Camera Mart online and visited them and was able to get a universal charger which saved the day 😎👍 Very helpful staff member and great service. Many thanks 🙏
Superb service and an excellent…
Superb service and an excellent product. Would highly recomend.
Good quick ordering process with good…
Good quick ordering process with good communication to get the order together. Delivery was prompt.
Great experience
I phoned ahead to check that York Camera Mart had stock of the camera I wanted, which they did.
The person who answered the phone was knowledgeable and courteous.
The price was better than elsewhere and included delivery. I ordered the camera online and it arrived the next day.
Altogether a great experience. Very happy.
Fantastic customer service.
Fantastic customer service from the team at York Camera Mart. Really impressed with the advice, guidance and overall service. I'll happily recommend them to friends, family and colleagues, and have since purchased further items from them following my first order.
Excellent experience from start to…
Excellent experience from start to finish. Rapid reply to my query and fast dispatch. Camera very well packaged and a competitive price.
Great experience from start to finish
I just received my GX880 (silver). It was a great servic e from start to finish, and my camerra was well packaged. Very helpful and swift response to my initial enquiry about stock availability. Packed and posted very quickly. Couldn't ask for more.
Very prompt delivery following order
Very prompt delivery following order, and good coms. Was glad to find the lens for sale at a reasonable price. I'm looking forward to using it, and hope it functions well.
Quick speedy delivery great item
The customer appears to be always wrong!
Called in to get a new lens cap for my Opticron binoculars as I had bought both pairs there and had been happy with the service. I had a cap with me. The lens caps have fallen off of both pairs of my binoculars and this was the only one I had left. I was told this rarely happens and that I would need to bring in the binoculars in as the lens caps are specific to each model. The lens caps regularly fall off our binoculars! I was told in an offhand manner to look in the window to see if I could see my model. It seemed to me that most models had one of 2 sizes of cap. No offer was made to see if my cap was suitable for any of the ones in the window and that model could be ordered. Also I reported that the straps supplied with the binoculars regularly came loose. I was told this couldn’t possibly happen if fitted correctly. I assured the staff member that it could only to be told I obviously knew more than him despite his years of experience. I left the shop at that point as I had the distinct impression that the customer is always wrong! I will have to see if I can get the replacement caps elsewhere!
Having seen the reply, I rest my case! Have ordered them online.

Reply from York Camera Mart Ltd
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