York Camera Mart Ltd Reviews 

282
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Having recently lost a buckle on my binoculars strap I spent several painful minutes scouring websites inc. using prompts in Co-Pilot and faced futility or extra cost at every turn. The outcome was al... See more

Rated 5 out of 5 stars

The website would not allow me to pay. Contacted the staff and the situation rectified in no time. Varna arrived in a couple of days due to it being a weekend. Camera is awesome and replaces my Nikon... See more

Rated 5 out of 5 stars

Went in (very sheepishly) to get my sensor cleaned as the 2nd hand eBay camera I've been using wasn't in the best shape. The assistant couldn't have been more helpful and told me he'd have it done the... See more

Rated 5 out of 5 stars

Great customer service, purchased a new bridge camera and a telephoto lens for another camera. Staff explained fully on how to use, even let us try them for weight, handling, balance etc. Couldn't fau... See more


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(282)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Legendary service!.

Legendary service!.

I bought something York Camera Mart Ltd had on offer and it arrived within two days packaged in fantastic packaging and I will deffo be using them again!.

Five out of five from me! Thanks guys.

February 23, 2023
Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, great price, super fast delivery. Accompanying letter, polite and welcoming, made me feel like my custom was appreciated.
Will shop here again.

January 20, 2023
Rated 1 out of 5 stars

A con of a company

Bought a lens to take out of the UK but they never gave me the VAT form or Details costing me 190 pounds I would never have bought the lens if I knew that I wouldn't be getting the VAT back on it

January 14, 2023
Unprompted review
York Camera Mart Ltd logo

Reply from York Camera Mart Ltd

Thank you for taking the time to write this review.
We hope you are enjoying the lens you purchased, and is doing what you actually bought it for.
We are disappointed to get such a negative review not based on the actual item you bought or your experience in store, as we guess this was all positive, otherwise you wouldn't have made your purchase in the first place.
However if you had mentioned your intentions, and asked us if you could have a tax free form while you were in store purchasing the lens, this may have averted this issue, as this would have been no problem to do for you.
ALL our receipts show our VAT number, therefore are VAT receipts, so you could have added it to an ongoing tax free form you may have been collating while visiting the UK.

Rated 5 out of 5 stars

Very good service

Very good service - even offered to deliver personally to my home as I am relatively local although In the end I fetched it from the shop. Lens is brilliant although doesn’t have full functionality with my old camera body. I bought from here as they would be good with returns if I had needed to do so.

December 29, 2022
Rated 5 out of 5 stars

Great service from a fantastic small business!

Great service. Within an hour of ordering I’d received a phone call to check on personalisation and then shortly after was contacted to arrange delivery to avoid missing the post. Can’t fault and my brother is very pleased with his gift!
Thank you!

December 18, 2022
Rated 5 out of 5 stars

All excellent

Quick, efficient delivery, excellent product, what's not to love!

December 6, 2022
York Camera Mart Ltd logo

Reply from York Camera Mart Ltd

Thank you for taking the time to post your kind review

Rated 5 out of 5 stars

Camera purchase

First class service highly satisfied

December 2, 2022
York Camera Mart Ltd logo

Reply from York Camera Mart Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Excellent communication and service

Excellent communication and service, recommend using this store, they were so helpful and the service from the team has secured my loyalty. Bought a Fuji camera and will be purchasing future products from them

December 3, 2022
York Camera Mart Ltd logo

Reply from York Camera Mart Ltd

Thank you for taking the time to write your kind review. Enjoy your Fuji camera !

Rated 5 out of 5 stars

Genuine advice, excellent service

I popped into the shop whilst in York, and received honest and to the point opinion on a telephoto lens for my mirror less camera. It gave me confidence and saved me time looking elsewhere. The service I received was excellent.

November 25, 2022
Unprompted review
York Camera Mart Ltd logo

Reply from York Camera Mart Ltd

Thank you for taking the time to post your kind review

Rated 5 out of 5 stars

York Camera Mart,

York Camera Mart. I found a camera on the website but phoned to confirm the item in stock, as it's
discontined from manufacturer. A gentleman said he had one in stock in a display cabinet never been used, I said i'm fine with that, can you hold it for me til I can order from your website, no problem, also got Free delivery DPD delivered next day 12.15pm. Very Happy. Thanks.

September 27, 2022
York Camera Mart Ltd logo

Reply from York Camera Mart Ltd

Thank you for your kind words

Rated 5 out of 5 stars

Exceptional service

The service I have received from the York Camera Company has been exceptional. In this day and age with large companies dominating the market I would highly recommend dealing with a ‘small’ independent for the personal service they provide

October 4, 2022
Unprompted review
York Camera Mart Ltd logo

Reply from York Camera Mart Ltd

Thank you for your kind words

Rated 5 out of 5 stars

Friendly

Friendly, helpful and efficient customer service. Highly recommend.

September 21, 2022
York Camera Mart Ltd logo

Reply from York Camera Mart Ltd

Thank you for your kind words

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look