York Camera Mart Ltd Reviews 

282
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Having recently lost a buckle on my binoculars strap I spent several painful minutes scouring websites inc. using prompts in Co-Pilot and faced futility or extra cost at every turn. The outcome was al... See more

Rated 5 out of 5 stars

The website would not allow me to pay. Contacted the staff and the situation rectified in no time. Varna arrived in a couple of days due to it being a weekend. Camera is awesome and replaces my Nikon... See more

Rated 5 out of 5 stars

Went in (very sheepishly) to get my sensor cleaned as the 2nd hand eBay camera I've been using wasn't in the best shape. The assistant couldn't have been more helpful and told me he'd have it done the... See more

Rated 5 out of 5 stars

Great customer service, purchased a new bridge camera and a telephoto lens for another camera. Staff explained fully on how to use, even let us try them for weight, handling, balance etc. Couldn't fau... See more


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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4.9

All reviews

(282)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff & quick delivery

Visited the shop where the staff were very helpful and knowledgeable. Ordered online and delivered quickly.

September 7, 2022
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Reply from York Camera Mart Ltd

Thank you for taking the time to post your kind review

Rated 5 out of 5 stars

Exact model of camera found with a lens…

Exact model of camera found with a lens included at a very good price. Ordered online at night with the order confirmed the next morning and camera delivered the morning after. Good service

September 1, 2022
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Reply from York Camera Mart Ltd

Thank you for taking the time to post your kind review

Rated 5 out of 5 stars

First Class Service from York Camera Mart Ltd

Placed my order online and received a phone call to confirm my requirements prior to delivery. My order was then delivered to my door by one of the staff members who lived nearby. Can't fault this service from start to finish and would rate it a 10 out of 10!

September 5, 2022
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Reply from York Camera Mart Ltd

Thank you for taking the time to post your kind review

Rated 5 out of 5 stars

Nikon Coolpix B500 camera

Having unsuccessfully searched for a Nikon Coolpix B500 camera, I found York Camera Mart online. I ordered said camera from them only to be told they too were out of stock. They said they would be in touch as soon as they got a delivery & when they did, the camera arrived at my address the very next day. I would have no issues in dealing with them again. Highly recommended. 😁👌

August 25, 2022
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Thank you for taking the time to post your kind review

Rated 5 out of 5 stars

For the human touch on line

York Camera Mart go the extra mile to give you the best possible buying experience. What else could you ask for.

August 17, 2022
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Reply from York Camera Mart Ltd

Thank you for taking the time to post your kind review

Rated 5 out of 5 stars

Fabulous service from the get go

Fabulous service from the get go. Next time I need anything I'll be sure to come to these guys first. Thank you so much :)

August 4, 2022
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Reply from York Camera Mart Ltd

Thank you for your kind review

Rated 5 out of 5 stars

What a superb service I received today

What a superb service I received today. My Nikon DSLR started having problems. I thought it was the mirror or the shutter. Took it it for them to look at. At first he thought it was the shutter. Would have meant probably a new body was the best solution. The camera is 10 years old and I didn’t buy it here.
He said to let him try things and after 10 minutes he fixed it!!!! Was probably a mirror problem after all but he fixed it.
He wouldn’t take any money for this brilliant service.
Any time I need a new camera/lens/other accessories I’ll be going here rather than any other retailer including on line retailers. A genuine, honest, professional service. Sorry I didn’t get the guys name, but thank you York Camera Mart!!!

August 4, 2022
Unprompted review
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Reply from York Camera Mart Ltd

Thank you for your kind review. His name is Lee and have passed on to him

Rated 5 out of 5 stars

Great Customer Service

We have dealt with these guys for all our camera needs. They go above and beyond to provide great customer service - even delivered personally to our door to make it in time for a birthday present to be given. Super knowledgeable staff. Thanks for fabulous customer service.

July 28, 2022
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Reply from York Camera Mart Ltd

Our pleasure. Thank you for your kind words

Rated 5 out of 5 stars

Excellent service

Great service this morning. Quick, efficient, knowledgeable and professional. Highly recommended.

July 22, 2022
Unprompted review
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Reply from York Camera Mart Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Good service

Pleasant people to deal with: helpful, efficient, good follow-up.

July 13, 2022
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Reply from York Camera Mart Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Great service!

Easy to order, good price, good communication and item arrived when they said it would

June 17, 2022
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Reply from York Camera Mart Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Very responsive to emails

Very responsive to emails, clear and concise explanation regarding the process they'll follow when cleaning sensors.

June 17, 2022
Unprompted review
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Reply from York Camera Mart Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Very fast service

Very fast service, very pleased with my new lens.

May 19, 2022
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Reply from York Camera Mart Ltd

Thank you for your kind review Enjoy your lens

Rated 5 out of 5 stars

Good experience all round

Good experience all round

Friendly communications and helpful throughout

May 18, 2022
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Reply from York Camera Mart Ltd

Thank you for taking the time to post your kind review

Rated 5 out of 5 stars

Excellent service

Excellent service. Helpful, useful advice and competetive on price.

May 8, 2022
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Reply from York Camera Mart Ltd

Thank you for taking the time to post your kind review

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