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See what reviewers are saying
The website would not allow me to pay. Contacted the staff and the situation rectified in no time. Varna arrived in a couple of days due to it being a weekend. Camera is awesome and replaces my Nikon... See more
Went in (very sheepishly) to get my sensor cleaned as the 2nd hand eBay camera I've been using wasn't in the best shape. The assistant couldn't have been more helpful and told me he'd have it done the... See more
Great customer service, purchased a new bridge camera and a telephoto lens for another camera. Staff explained fully on how to use, even let us try them for weight, handling, balance etc. Couldn't fau... See more
Contact info
18 Church Street, YO1 8BE, York, United Kingdom
- 01904642491
- sales@yorkcameramart.co.uk
- yorkcameramart.co.uk
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Helpful staff & quick delivery
Visited the shop where the staff were very helpful and knowledgeable. Ordered online and delivered quickly.

Reply from York Camera Mart Ltd
Exact model of camera found with a lens…
Exact model of camera found with a lens included at a very good price. Ordered online at night with the order confirmed the next morning and camera delivered the morning after. Good service

Reply from York Camera Mart Ltd
First Class Service from York Camera Mart Ltd
Placed my order online and received a phone call to confirm my requirements prior to delivery. My order was then delivered to my door by one of the staff members who lived nearby. Can't fault this service from start to finish and would rate it a 10 out of 10!

Reply from York Camera Mart Ltd
Nikon Coolpix B500 camera
Having unsuccessfully searched for a Nikon Coolpix B500 camera, I found York Camera Mart online. I ordered said camera from them only to be told they too were out of stock. They said they would be in touch as soon as they got a delivery & when they did, the camera arrived at my address the very next day. I would have no issues in dealing with them again. Highly recommended. 😁👌

Reply from York Camera Mart Ltd
For the human touch on line
York Camera Mart go the extra mile to give you the best possible buying experience. What else could you ask for.

Reply from York Camera Mart Ltd
Fabulous service from the get go
Fabulous service from the get go. Next time I need anything I'll be sure to come to these guys first. Thank you so much :)

Reply from York Camera Mart Ltd
What a superb service I received today
What a superb service I received today. My Nikon DSLR started having problems. I thought it was the mirror or the shutter. Took it it for them to look at. At first he thought it was the shutter. Would have meant probably a new body was the best solution. The camera is 10 years old and I didn’t buy it here.
He said to let him try things and after 10 minutes he fixed it!!!! Was probably a mirror problem after all but he fixed it.
He wouldn’t take any money for this brilliant service.
Any time I need a new camera/lens/other accessories I’ll be going here rather than any other retailer including on line retailers. A genuine, honest, professional service. Sorry I didn’t get the guys name, but thank you York Camera Mart!!!

Reply from York Camera Mart Ltd
Great Customer Service
We have dealt with these guys for all our camera needs. They go above and beyond to provide great customer service - even delivered personally to our door to make it in time for a birthday present to be given. Super knowledgeable staff. Thanks for fabulous customer service.

Reply from York Camera Mart Ltd
Excellent service
Great service this morning. Quick, efficient, knowledgeable and professional. Highly recommended.

Reply from York Camera Mart Ltd

Reply from York Camera Mart Ltd
Excellent. Would use again. Recommended
Excellent. Would use again. Ordered a scope. Good price. Quick delivery. Good comms.

Reply from York Camera Mart Ltd
Great service!
Easy to order, good price, good communication and item arrived when they said it would

Reply from York Camera Mart Ltd
Very responsive to emails
Very responsive to emails, clear and concise explanation regarding the process they'll follow when cleaning sensors.

Reply from York Camera Mart Ltd

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Reply from York Camera Mart Ltd
Good experience all round
Good experience all round
Friendly communications and helpful throughout

Reply from York Camera Mart Ltd

Reply from York Camera Mart Ltd
Good personal service and advice
Good personal service and advice, professional in every sense.

Reply from York Camera Mart Ltd
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