York Emporium Reviews 460

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 23 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the exceptional quality of the coffee, noting its pleasant flavor and the perfection of the roast which brings out full flavors. People appreciate the wide selection of blends and single-origin coffees, catering to various preferences from rich dark roasts to light, fruity notes, and even decaf options. Reviewers also highlight the freshness of the beans and the appealing packaging, making the products suitable for gifts. However, some customers also noted that their favorite blends had been dropped, and they were not interested in the replacements. A few other people also felt that the new website and product lineup were poor, and found the promotions relentless.

What people talk about most

Product

People report positive experiences with product, consistently praising the incredible and superb coffee,... See more

Quality

Customers consistently note positive experiences with quality, often describing the coffee as incredible,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recommend giving their decaf beans a try. I started using them a few months ago for making espresso based drinks at home after our evening meal. It has a very pleasant flavour and makes a decent cre... See more

Rated 5 out of 5 stars

York Emporium are, quite simply, the best coffee roasters I have found in North Yorkshire, if not all of England. I love a rich, dark roast, while other members of my family prefer a medium roast.... See more

Company replied

Rated 5 out of 5 stars

York emporium have phenomenal coffee! I always go for the cupcake selection packs. Any café in York which serves their are also amazing. We've bought coffee from her as Christmas presents for fami... See more

Rated 5 out of 5 stars

I love York Emporium. Earlier this year, they brought a new selection of coffees which have very attractive packaging and a gorgeous website. Their service is always top tier and I would happily purch... See more


Company details

  1. Coffee Roasters

Written by the company

Your go to Emporium of Speciality Coffees & Teas. Gift and coffee subscription ideas for him and for her.


Contact info

4.8

Excellent

TrustScore 5 out of 5

460 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Really great gift idea

I was happy to be able to send an e-gift card so that the recipient could select something from York Emporium. In the past, I have chosen the coffee to send, but I was always relying on my own preferences. I’ll definitely purchase another gift card in the future!

December 25, 2025
Rated 4 out of 5 stars

I recently discovered some amazing…

I recently discovered some amazing coffee from a local shop, and I am thoroughly impressed. The flavors are outstanding, and the prices are quite reasonable. What really stands out to me is their loyalty program, which allows you to accumulate points with each purchase that can be redeemed for discounts on future orders.The customer service is top-notch, with the staff always ready to assist and incredibly informed about the varieties they offer. I highly recommend giving them a chance; you won't regret it.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

York Emporium

I’ve been a customer of York Emporium for years now. It’s the only place I go to buy coffee beans. Their ranges have changed over time especially since they rebranded the company, and dropped a couple of my favourites, but the quality is still excellent. You can tell the beans are freshly roasted and they’ve added new products I love.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I recommend giving their decaf beans a…

I recommend giving their decaf beans a try. I started using them a few months ago for making espresso based drinks at home after our evening meal. It has a very pleasant flavour and makes a decent crema. It’s easy to order on line and consistently arrives within a few days using standard delivery. The price compares very well especially with the loyalty scheme.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

The best coffee roasters I have found in North Yorkshire

York Emporium are, quite simply, the best coffee roasters I have found in North Yorkshire, if not all of England. I love a rich, dark roast, while other members of my family prefer a medium roast. Between us, we have tried many of their single-origin coffees and blends, the beans are always roasted to perfection, bringing out their full flavor.

My current favorites are the French Roast and The Italian, both bold and satisfying. Others in the house are devoted to the Brazil Santo Antonio Chocolate Coffee, with its light, fruity notes. Whatever your taste, York Emporium deliver coffee that’s worth savouring.
Do yourself a favor and try them out.

March 26, 2025
York Emporium logo

Reply from York Emporium

Thank you for your wonderful review. We’re thrilled you and your family enjoy our range. Your recommendation means a lot, and we look forward to roasting more coffee you’ll love.

Best regards,
The York Emporium Team

Rated 5 out of 5 stars

Delicious coffee

Fantastic coffee bought locally. Super tasting coffee at very good prices. I especially like the loyalty scheme where you earn points for buying goods which can then be converted to money off further orders.

Customer service is exceptional, the staff are very helpful with any queries and really knowledgeable on the different coffees they sell. Give them a try, you won't be disappointed.

July 25, 2025
York Emporium logo

Reply from York Emporium

Thank you for the lovely review. We're so pleased you're enjoying the coffee and finding the loyalty scheme useful. Looking forward to your next order!

Rated 3 out of 5 stars

Wanted to support a local business but…

Wanted to support a local business but their website died upon registration so I ended up with 2 accounts sending coffee. But I didn’t realise this due to them being a gift! Tried to cancel my
subscription over 2 weeks to no avail so I sadly have to say that their customer service isn’t great. Such a shame.

July 26, 2025
York Emporium logo

Reply from York Emporium

Thanks for your feedback, and we're really sorry to hear about your experience. We’ve checked and can confirm that both subscriptions on your account were cancelled as requested about a week ago, with a follow up by email and message on Instagram just to make sure it reached you.

We’re always looking into how we can make the process clearer and smoother in future. If there's anything else we can help with, please feel free to drop us a message directly. We really do appreciate your support.

Best wishes,
York Emporium

Rated 5 out of 5 stars

Excellent professional service and a…

Excellent professional service and a terrific selection of coffees.

July 25, 2025
York Emporium logo

Reply from York Emporium

Thanks so much, we're really pleased to hear you’re happy with the service and enjoying the coffee selection. We hope to see you again soon!

Best wishes,
York Emporium

Rated 5 out of 5 stars

Ordered a selection of bags to try…

Ordered a selection of bags to try given this roastery is just down the road from me. Let me tell you, this coffee is incredible! I'm on the House Espresso at the moment, 10/10. Looking forward to ordering more. Customer service is also great :)

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Never disappointed 🙌

I regularly get my coffee from York Emporium and am never disappointed...my friend who has his own coffee roasting business (abroad hence not getting from him 😀) was suitably impressed with the blends. From one roaster to another...you're doing a fab job

May 5, 2025
Rated 5 out of 5 stars

York emporium have phenomenal coffee

York emporium have phenomenal coffee! I always go for the cupcake selection packs. Any café in York which serves their are also amazing.

We've bought coffee from her as Christmas presents for family members and it's always been a hot. Would highly recommend!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic example of brilliant coffee.

I love York Emporium. Earlier this year, they brought a new selection of coffees which have very attractive packaging and a gorgeous website. Their service is always top tier and I would happily purchase from them again and again. They always keep loyal customers updated on new coffee and events. I would recommend!

June 6, 2025
Unprompted review
Rated 3 out of 5 stars

I’ve enjoyed coffee from York Emporium…

I’ve enjoyed coffee from York Emporium for about a year now and enjoyed competitively prices decent coffee to use in my espresso machine. Ordering is straightforward and, although there’s a limited number of their blends that I enjoy, they are consistent and reliable. So why only 3 stars? The new website and lineup of products is poor and the promotions relentless. They’ve dropped my favourite blends and don’t seem to have replaced them with ones that interest me. The points earning system is difficult - I’ve been instructed to add codes to my ‘dashboard’, but can’t find this in the site. I’ve exchanged emails as to how to access this which resulted in my being sent a link; which didn’t work. All very frustrating. There was a promotion to receive a smalll bag of a new blend, which I added to my basket along with a regular item. In total this entitled me to free shipping (over £35). However I had to pay postage (£4.50) as it was a condition of receiving my ‘free’ coffee. This was ill thought out as a promotion and did not go down well with me.
I’ve been bombarded with emails in the past couple of weeks - 3 or more a day, to earn extra points, but as I’ve had trouble being able to take advantage of these, this has been more annoying than enjoyable.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely Coffee

Lovely Coffee, smooth , rich and beautifully packaged. Love the quirky designs on the packaging. Will be ordering again.

June 5, 2025
Unprompted review

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