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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products and the overall presentation of the gifts, often describing them as beautiful and exceeding expectations. The ordering process is frequently highlighted as easy and efficient, with many appreciating the wide variety of options and the ability to customize baskets. People also commend the delivery service for its timeliness, tracking capabilities, and the provision of delivery confirmation, including photos. However, some people were dissatisfied with the condition of the items received, reporting them as broken or not matching online descriptions. There were also instances where ordered items were substituted with less ideal alternatives. A few customers experienced issues with delivery, such as items being left outside in adverse weather or packages not being tendered to the shipping carrier despite receiving tracking information.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality and beautiful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and reliability. Many... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and efficient,... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the contents, such... See more

Based on these reviews

Rated 4 out of 5 stars

It looked amazing when it was received. Only disappointment was it was not delivered directly to the address given, but sent to the post office and had to be picked up.

Rated 5 out of 5 stars

Very happy! I decided the night before to send a birthday basket to someone and, despite the last minute decision, Yorkvilles was able to deliver. Not only did their website have a wide variety of ite... See more

Rated 5 out of 5 stars

I had received a YORKVILLE gift a bit ago. When I had to decline a friends wedding celebration, automatically thought that a YORKVILLE gift would be a perfect surprise , after the fact .. order was... See more

Rated 5 out of 5 stars

The service I received on the phone was amazing and helpful. I made a small error on the delivery address when I placed the order online. I emailed customer service the proper info and they fixed it... See more


Company details

  1. Gift Basket Store
  2. Gift Shop

Information provided by various external sources

Our handmade gourmet gift baskets help you celebrate the holidays & all of life's special occasions in the most delicious way. Come find the perfect gift!


Contact info

4.1

Great

TrustScore 4 out of 5

224 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AVOID

AVOID
They don't care about how the product arrives, even if it is completely shattered. Very poor customer service. I feel robbed.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent online ordering.

From start to finish, the order process was easy and efficient. The recipient was extremely pleased with the gift and came as a wonderful surprise

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Everything was perfect!

The recipients of the basket we sent were very pleased with the contents.
Presentation was amazing.
They loved everything!
I'm very pleased, as this is the first time I've used Yorkvilles.
Definitely will use them in the future!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great value and service.

Selection and price ranges are great. There is something for every occasion and budget. I have ordered over a dozen to different locations and they arrive on time, every time.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. Products you select are substituted for other products without any warning (one of which was nuts which is risky for allergies), the balloon we ordered was completely deflated as well. In total 4 of the items we ordered were either not up to scratch or substituted for other less ideal items. When I emailed to complain I was asked to share pictures of substituted items...when I did this I was told "we can substitute items", so there really was no need to ask me to get the pictures. I would advise against using this company. Very bad experience

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Happy happy !!

I had received a YORKVILLE gift a bit ago. When I had to decline a friends wedding celebration, automatically thought that a YORKVILLE gift would be a perfect surprise
, after the fact .. order was easy, delivered in great time and my friend was over the moon to receive such a beautiful gift

October 3, 2025
Unprompted review

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