YouBoat Reviews 

411
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent, fast service, good communication and competitive pricing. Whether it be mail-order, or face to face in store YouBoat consistently go the extra mile. Not many companies of this size hear... See more

Company replied

Rated 5 out of 5 stars

Purchased a new drysuit and base layer. They shipped the products very fast and sent with a reputable courier whilst other retailers were sending 48 with Royal Mail in the middle of a strike! After tr... See more

Company replied

Rated 5 out of 5 stars

The price was much the same as other vendors, but they replied quickly via there "chat", when I enquired about their delivery cost. Initially they wanted to charge an additional £10 for an AB31 po... See more

Company replied

Rated 5 out of 5 stars

I'm a long term customer of YouBoat; their customer service is fantastic, their prices competitive and all the staff have an excellent knowledge of their products. There are a LOT of chandlery's dott... See more

Company replied

Company details

  1. Boat Accessories Store
  2. Recreation Center
  3. Sailing Store

Written by the company

A trusted marine chandlery both online and in our store for the past 10 years. We supply anything that you or your boat may require, all at the best prices. Based in Gosport Marina, Hampshire


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

411 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.6

All reviews

(411)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
YouBoat logo

Reply from YouBoat

Hi David,

Thank you so much for taking the time to leave us a 5-star review. We're glad that your order went so smoothly and you found the whole process simple. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

Great Service

All good, well priced and fast delivery too

February 7, 2024
YouBoat logo

Reply from YouBoat

Hi Michael,

Thank you for taking the time to leave us a 5-star review. It's good to hear that you're pleased without pricing and delivery speeds - we try to dispatch orders as fast as possible and on a next working day service. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

Good price answered my question…

Good price answered my question delivery on time

February 1, 2024
YouBoat logo

Reply from YouBoat

Hi Ken,

Thank you so much for taking the time to leave a 5-star review. We're glad that you're happy with our pricing and customer service. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

Antifowler

A very good product sensibly priced and delivered when stated

January 31, 2024
YouBoat logo

Reply from YouBoat

Hi Chris,

Thank you for taking the time to leave us a 5-star review. We're glad you're pleased with the product you purchased, our pricing & delivery - we aim to stock only high-quality products, which we strive to price as competitively as possible. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

Excellent charming service

Excellent charming service, yet again! Pleasure to deal with - by website and by phone. Great linkup with a sister company making a return effortless. And were most concerned over appalling DX daily inexcusable missed deliveries - eventually resolved. Until the next time then, thank you.

February 6, 2024
Unprompted review
YouBoat logo

Reply from YouBoat

Hi Michael,

Thank you so much for taking the time to leave us a 5-star review. We're happy that you're pleased with our customer service. Thanks to your feedback and others, we have currently stopped using DX for deliveries. We look forwards to assisting with your future chandlery needs!

YouBoat Team

Rated 5 out of 5 stars

Superfast delivery

Superfast delivery, great comms, pleasure to do business with. Thank you.

January 19, 2024
YouBoat logo

Reply from YouBoat

Hi,

Thank you so much for taking the time to leave us a 5-star review. We're glad that you've had a good shopping experience with us - we always strive to provide the best online shopping experience possible. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

Excellent price

Excellent price, promptly delivered

January 15, 2024
YouBoat logo

Reply from YouBoat

Hi Mr Looman,

Thank you so much for taking the time to leave us a 5-star review. We're glad that you're pleased with our pricing and delivery - we aim to keep our prices as low as possible and dispatch orders as quickly as we can. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars
YouBoat logo

Reply from YouBoat

Hi Linda,

Thank you so much for taking the time to leave us a 5-star review. We aim to dispatch all of our orders the same day we receive them, so we're glad to hear that yours was dispatched promptly. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

How it should be.

Good communication. Very quick delivery. Good price. Positive experience.

January 5, 2024
YouBoat logo

Reply from YouBoat

Hi Ryan,

Thank you for taking the time to leave us a 5-star review. We pride ourselves on delivering a personal shopping experience, with communication through the entire process to keep you up to date, so it's good to hear that you're happy with the experience. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars
YouBoat logo

Reply from YouBoat

Hi,

Thank you so much for taking the time to leave us a 5-star review. It's good to hear that you're happy with the whole shopping experience - we aim to provide the best shopping experience possible, from finding the products to a swift delivery. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

Great service

Top service as usual

December 22, 2023
Unprompted review
YouBoat logo

Reply from YouBoat

Hi,

Thank you for taking the time to leave us a 5-star review. It's good to hear that you're happy with our service - we strive to create a unique and personal shopping experience for every customer. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

Great service

Excellent delivery , great quality and lowest price . Would be hard to find better service anywhere

December 21, 2023
YouBoat logo

Reply from YouBoat

Hi,

Thank you so much for taking the time to leave us a 5-star review. We're thrilled that you're happy with our service, delivery, pricing, and the products themselves. We aim to stock only the best products and keep the prices as low as possible.

If you haven't already signed up for it, I would like to let you know that we also have a loyalty scheme in our physical stores & online, giving you 10% off a wide range of products. We hope you will shop with us again soon!

YouBoat Team

Rated 1 out of 5 stars

Ordered online for collection at hamble…

Ordered online for collection at hamble store and had a phone call to say that the order was ready for me to collect within a couple of days

December 12, 2023
YouBoat logo

Reply from YouBoat

Thanks for your review & I’m sorry to learn your experience was not excellent.

From our records it looks like you placed an order after business hours on a Tuesday evening. We contacted you the following day to notify you it was available in-store and ready for collection, we then stored the item in the requested store until you were able to collect.

We apologies if this experience was not up to your expectation.

Best regards,
YouBoat Marine

Rated 5 out of 5 stars

Prices are great and delivery times are…

Prices are great and delivery times are outstanding.

November 27, 2023
YouBoat logo

Reply from YouBoat

Hi,

Thank you so much for taking the time to leave us a 5-star review. We're happy to hear that you're happy with our pricing and delivery times - we aim to keep our prices as low as possible and ship orders out as quickly as we can. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

easy ordering process ,items arrived…

easy ordering process ,items arrived very quickly .

November 22, 2023
YouBoat logo

Reply from YouBoat

Hi John,

Thank you so much for taking the time to leave us a 5-star review. We're glad that you found the whole process easy and quick - we aim to keep our delivery times down and make ordering as simple as possible. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

👍 recommend!

Good price!
Quick Delivery!

November 16, 2023
YouBoat logo

Reply from YouBoat

Hi Paul,

Thank you so much for taking the time to leave us a 5-star review. We're happy to hear that you're pleased with our pricing and delivery speeds - we aim to make the whole experience of shopping with us quick and easy. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

Good people

Good price, very fast delivery, knowledgeable people whom I like dealing with. Highly recommended, nothing too much trouble.

November 15, 2023
YouBoat logo

Reply from YouBoat

Hi Ken,

Thank you for taking the time to leave us a 5-star review. We're so glad that you're happy with our pricing and delivery speeds - we aim to keep our prices as low as possible and ship out orders as quick as we can. We pride ourselves on our customer service with a personal touch, so I'll let the team know they're doing a good job. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

Will use again

Easy to use website. Good value for money.
Great communication from company about order & status. Put order in when store was closed, dispatched next day & arrived by courier next day.
Item bought as gift, looks great

November 12, 2023
YouBoat logo

Reply from YouBoat

Hi Lisa,

Thank you so much for taking the time to leave us a 5-star review! It's good to hear that you find our website easy to use & our prices competitive - we're always working on improving our website to make it easier to use and checking that our prices are competitive. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars

delivered quickly

October 29, 2023
YouBoat logo

Reply from YouBoat

Hi John,

Thank you for taking the time to leave us a 5-star review. We're glad that we were able to get your order to you quickly & that your order went smoothly. We hope you will shop with us again soon!

YouBoat Team

Rated 5 out of 5 stars
YouBoat logo

Reply from YouBoat

Hi Alexander,

Thank you so much for taking the time to leave us a 5-star review. I will let our servicing team know that you're happy with the quick turn-around for your PLB. We hope you will shop with us again soon!

YouBoat Team

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