Excellent, fast service, good communication and competitive pricing. Whether it be mail-order, or face to face in store YouBoat consistently go the extra mile. Not many companies of this size hear... See more
Company replied
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See what reviewers are saying
Purchased a new drysuit and base layer. They shipped the products very fast and sent with a reputable courier whilst other retailers were sending 48 with Royal Mail in the middle of a strike! After tr... See more
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The price was much the same as other vendors, but they replied quickly via there "chat", when I enquired about their delivery cost. Initially they wanted to charge an additional £10 for an AB31 po... See more
Company replied
I'm a long term customer of YouBoat; their customer service is fantastic, their prices competitive and all the staff have an excellent knowledge of their products. There are a LOT of chandlery's dott... See more
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Company details
Written by the company
A trusted marine chandlery both online and in our store for the past 10 years. We supply anything that you or your boat may require, all at the best prices. Based in Gosport Marina, Hampshire
Contact info
Mumby Road, PO12 1AH, Gosport, United Kingdom
- 01329 756830
- sales@youboatmarine.com
- youboatmarine.com
4.6
Excellent
411 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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Reply from YouBoat
Hi Rob,
Thank you so much for taking the time to leave us a 5-star review. We're glad that the ordering process was easy and that we were able to get your goods to you without any issues. We hope you will shop with us again soon!
YouBoat Team
Good service well priced item
October 18, 2023
Reply from YouBoat
Hi Phil,
Thank you so much for taking the time to leave us a 5-star review. It's good to hear that you're happy with our service and pricing - we aim to deliver an excellent and personal service to all our customers. We hope you will shop with us again soon!
YouBoat Team
Efficient delivery and communications
Efficient delivery and communications. Product not needed as things changed and return funds were paid swiftly.
October 18, 2023
Reply from YouBoat
Hi Simon,
Thank you so much for taking the time to leave us a 5-star review. We're glad that you were happy with our communication and that we were able to help you with returning the item for a refund. If there are any marine items you need that we don't have on our website, feel free to let us know as we stock a lot more items in our stores than we have online. We hope you will shop with us again soon!
YouBoat Team
Reply from YouBoat
Hi,
Thank you for taking the time to leave us a 5-star review. We're so happy to hear that your order was delivered to you quickly - we aim to send all of our orders out as quick as possible and on fast services. We hope you will shop with us again soon!
YouBoat Team
Reply from YouBoat
Hi Brenda,
Thank you so much for taking the time to leave us a 5-star review - We're glad that your order went so smoothly. We hope you will shop with us again soon!
YouBoat Team
great price for the products I wanted
great price for the products I wanted . there was a problem with part of the delivery ( courier fault not you boat) but this was sorted out immediately and allowed me to get the job done in time as I had paid for yard slipway space. very friendly and answered the phone! when I needed. definitely recommended.
September 12, 2023
Unprompted review
Reply from YouBoat
Hi Mark,
Thank you so much for taking the time to leave us a 5-star review. We're glad that we were able to assist you with your order - I will pass your kind comments over to our customer service team. I hope you will shop with us again soon!
YouBoat Team
Pretty great!
Great prices, parcel was well done, undamaged. Great postage.
Easy to use site
September 7, 2023
Reply from YouBoat
Hi Jamie,
Thank you for taking the time to leave us a 5-star review. We're so pleased to hear that your order went so smoothly and that you find our site easy to use - we're constantly working on improving our website and ensuring our prices are all extremely competitive. We hope you will shop with us again soon!
YouBoat Team
Great price and quick delivery
September 1, 2023
Reply from YouBoat
Hi,
Thank you so much for taking the time to leave us a 5-star review. We're pleased that you're happy with your pricing and delivery speeds - we aim to keep our prices as low as possible and ship orders out as soon as we can! We hope you will shop with us again soon.
YouBoat Team
X service thanks guys.
September 4, 2023
Reply from YouBoat
Hi,
Thank you for taking the time to leave us a 5-star review. We're happy to hear that you've had a great experience shopping with us and we hope you will shop with us again soon!
YouBoat Team
Very good prices,fast delivery,couldn't…
Very good prices,fast delivery,couldn't ask for more,Highly Recommended.
August 31, 2023
Reply from YouBoat
Hi David,
Thank you so much for taking the time to leave us a 5-star review! We're pleased that you're happy with our pricing & delivery times - We aim to keep all our prices as low as possible & ship orders out in a timely manner. We hope you will shop with us again soon!
YouBoat Team
Reply from YouBoat
Hi,
Thank you for taking the time to leave us a 5-star review! We're glad that you found our delivery speeds & communication to be good. We hope you will shop with us again soon!
YouBoat Team
Reply from YouBoat
Hi,
Thank you so much for taking the time to leave us a 5-star review. We're glad that your order got to you safely and didn't take too long. We hope you will shop with us again soon!
YouBoat Team
Reply from YouBoat
Hi William,
Thank you for taking the time to leave us a 5-star review. We're glad that your order went so smoothly and we were able to get your dinghy to you on time. We hope enjoy your dinghy!
YouBoat Team
Well pleased
Quick response, good despatch time, ordered friday, arrived 7:30 monday !!
Simple to fit and happy sailing again !!!
Thanks guys.
July 26, 2023
Reply from YouBoat
Hi Stephen,
Thanks for taking the time to leave us a 5-star review. It's good to hear that you're happy with our delivery times & products - we aim to dispatch all our orders as quickly as possible. We hope you will shop with us again soon!
YouBoat Team
Good service and delivered as scheduled.
July 23, 2023
Reply from YouBoat
Hi John,
Thanks for taking the time to leave us a 5-star review. We're glad that you're happy with our service & delivery times as we aim to provide an excellent shopping experience. We hope you will shop with us again soon!
YouBoat Team
Quick delivery and a good service
Quick delivery and a good service.
Item advertised as having warranty, but the brand doesn’t cover the UK.
July 21, 2023
Reply from YouBoat
Hi,
Thank you for taking the time to leave us a 4-star review. We're glad that you're pleased with our service & delivery times. Would you be able to forward us the correspondence you've had with Minn Kota in regards to the warranty so we can look into this with them and get this issue resolved - websales@youboatmarine.com
We hope you will shop with us again soon.
YouBoat Team
Reply from YouBoat
Hi,
Thank you for taking the time to leave us a 5-star review! We're glad that you were pleased with our pricing, service & delivery times. We hope you will shop with us again soon!
YouBoat Team
Came as advertised within timeframe
Came as advertised within timeframe, very happy, no fuss
July 25, 2023
Reply from YouBoat
Hi Neil,
Thank you for taking the time to leave us a 5-star review. We're glad that we were able to get your delivery to you within the timeframe & with no issues. We hope you will shop with us again soon!
YouBoat Team
Very late delivery
Ordered and paid for next day delivery.... received 7days later.
Was refunded payment for delivery but I required equipment urgently for a boat leaving port.
Courier problem but needs to be addressed by Youboat
July 24, 2023
Reply from YouBoat
Good afternoon,
Thank you for taking the time to leave us a review. First of all, we would like to apologise for the delay that you've experienced with your order - we strive to provide an excellent shopping experience and unfortunately our choice of courier has let us down this time.
We shipped your order out the same day the order was placed on a next day service with FedEx, trusting that they would deliver in the next day, which unfortunately did not happen and I would like to apologise for that. Our logistics team are currently working with various couriers and redoing our shipping system to ensure issues such as this do not occur again.
Again, I would like to apologise for the issue with your order and for any inconvenience that this may have caused, as I understand you needed the order urgently. As well as refunding your delivery charge, we would like to offer you a coupon if you wish to shop with us again.
YouBoat Team
Prompt delivery
July 21, 2023
Reply from YouBoat
Hi,
Thank you for taking the time to leave us a 5-star review. We're glad that we were able to get your order to you in a timely manner. We hope you will shop with us again soon!
YouBoat Team
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