Your.Rentals Reviews 

Great channel manager easy to use. We can be on many channels and have everything centralised in Your Rentals. It helped us to grow our business. Customer service always available. I can recommend, 5 stars!

I have had a great experience with Your.Rentals thus far. Challenges are there as with any other system but the team works together with you to resolve them.

So far so good. Exchanging with them was quick and easy. I'll see how they perform later own but, so far, good!

The way they cost cancellations is not accepted. Support to the client is none.
The fee they cost the guests are high very high.

When we checked in, we were shocked. The photos are a fraud. Completely dirty, cigarettes and ash trays found. Urine in the toilet/on the toilet seat. No equipment, not even a plate. Everything dirty. Crumbs and hairs found in the bed, which was unmade. Absolutely inhabitable. After complaining, being on the phone for numerous hours and endless emails sent, this company can ‘ensure it was cleaned’.
Disgusting customer service, no refund available. THIS IS A FRAUDULENT COMPANY. Be careful

I would like to thank Lidia and Bem for there swift help in resolving a matter for us. They were both professional and easy to deal with. I am looking forward to continuing a good working relationship. Thank you team,
Phansa

My experience is that the team of your rentals definitely has helped me to make my business grow. And they still continuing this by providing an excellent and reliable customer service.
Absolutely perfect!

Immediate service and resolution of the problem

Any questions regarding listing changes were handled clear, quick and with good suggestions added. Thanks Lidia Pham - great job!

5* stars to Lindia
Very fast and helpful service
Thank you

The customer service representative are exceptional. They promptly addressed all of my inquiries within 24 hours, my listing is featured on all of the major platforms, and they provided me with guidance on the necessary corrections. This is an excellent service that they offer.

The agent was very professional and nice. He replied to me solving some misunderstandings created by one email riceived this morning

I expressed my concern about a booking coming from a guest I couldnt get hold of. The supprt team, in this case Juana, got back to me and showed genuine interest and concern about my worries. We emailed back and forth until the issue was solved and closed. I felt well backed up every step of the way. Peace of mind.

Great! Problem resolved in no time :)

Great support from Scott! Thanks

Well organised booking system, works well for the host

The fast response very, understanding and respectful.

Great information and support. Fast, efficient and very detailed.

In my case that service did the bare minimum.
I was a guest in a filthy place with bedbugs.
Called and informed the 2nd day after a horrific night, their response was very late, after 5 days they stepped in and the resolution wasn't explained at all, stayed 1 of the 5 nights, demanded photos after my checkout, not since i was at the property and proceed with no explanation why they will refund only 2 nights, that resolution came 5 days after checkout, so 10 days after the problem report.
Hope they will reorganize and be more responsive and fair.

We appreciate YR's services. Bem from the resolution team is particularly amazing at his job.
Would recommend.