I had a problem with a booking that I thought overlapped another 1. Dates were blocked on my calender so shouldn't have been able to book. My mistake was for 2027 not 2026. However. The pricing I'd on... See more
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Vesterbrogade 149, 5., 1620, Copenhagen, Denmark
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 week
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Our three-night company gathering at this property was superbly organized. The property agency's staff was incredibly attentive and collaborative, exceeding our expectations. The accommodations were comfortable, and the amenities added a touch of luxury. Highly recommend for any corporate event – a top-notch venue with a dedicated team!
Juana helped me get a 80% refund from a property host who did not keep his promise about refunding me for a terrible accommodation stay. Grateful to have her immediate help throughout.
Unfortunately I booked the appartment in Bulgaria via Your rentals and the service was extremely bad at the place. I complained to the company Your rentals and demanded a price reduction according to the Danish law. The company customer service just said "fuc* you" in a very nice way. Very disappointed with this company and the service they rpovide. I don't recommend this company.
Nice apartment that lived up to our expectations. Would recomend!
Every thing was perfect. They were so welcoming and wonderful. They helped us with everything without no problem and so polite and positive.
Excellent!!! Great location! Very well maintained and a great pool
Anne, was great and went far and beyond to help me with my refund in a very prompt response and outcome. Thankyou Anne
I had a wonderful stay at this 4 room apartment in the heart of Copenhagen. The location is perfect, close to harbor, restaurants, and sightseeings. The apartment is spacious, clean, and well-equipped with everything you need for a comfortable stay. The host was very friendly and helpful. This apartment is a gem, and I would highly recommend it to anyone looking for a cozy, spacious and convenient place to stay in Copenhagen.
The only problem we had was an ongoing repair around the house walls that made us wake up early.
We were four girls travelling to Copenhagen for a cultural visit. It was a short walk to everything, grocery store just a few meters away and a delicious Indian takeaway place across the street from the apartment.
The apartment was really cozy and rather clean. The beds were absolutely great and comfortable.
We had a great stay and would recommend 😁
The accommodation was very clean and comfortable.The location was excellent. I can highly recommend.
Very easy to check-in, everything was exactly as promised
Excellent air bnb that I would not hesitate to book again.
It was an excellent experience living in Sandres apartments.
The apartment was clean and had everything may someone needed.
It is located in a safe spot with the metro 7 min away on foot.
-Christos
"A company's true service becomes apparent when something goes wrong."
I rented a holiday home for the short term. They lied to me via the bookingsite about the facilities within the house and therefore i canceled (two hours later).
And now they don't want to pay anything back because these are the rules. Their own rules! When I write to them that I have been incorrectly informed, I receive standard answers.
My conclusion is that once they have your money they absolutely don't want to pay it back, even if they themselves provide false information.
Host was excellent during check in and throughout the stay. Apartment was in very good condition and had all amenities. Would happily stay there again.
everything was good, as we expected, ho weather, air conditioners, good service, polite personnel, recommend to stay in this place
We loved our stay in this beautiful and well-equipped apartment. And what a location! The host was super responsive and friendly. Communication was easy. We would absolutely rent again next time we are in Copenhagen.
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