Your Building Inspector Reviews 149

The report was excellent, however when I called the inspector to request further information regarding rectification of identified issues his emailed response was not aligned at all to the issues listed in his report. The next week I received 3 emails from the same inspector that were obviously meant for someone else as they were pictures of other properties I was unassociated with.
This was confusing and unhelpful

From the initial email to the first phone call it was high service the whole way. What could easily be a stressful process was done with ease. Everyone along the way was great, I personally dealt with Sonia who was lovely. Even my solicitor said it’s one of the best reports she had seen and at incredible speed!

I have recently purchased a house and had your building inspector to inspect for building and pest, they were amazing and very friendly, buying a house can be so overwhelming but Laurie took the time to explain and go through everything with me also the receptionist was kind and understanding when enquiring and booking the appointment, this definitely took some of the stress away, I would highly recommend this company

These guys are great: thorough, reasonably priced and fast, with comprehensive report and detailed information provided over phone by the inspector.(Since could not attend in person because of covid19 lock-down)

Would use again!

Richard took his time to go through the entire property, we loved that he was so straight forward with us and communicated with us so clearly. Price wise, YBI has been the most affordable for us, we will definitely stick with YBI for our building and pest inspections. Thank you YBI

A great Experience Richard our building inspector was fantastic did a very comprehensive inspection very helpful with some recommendations to improve the property and what to some minor issues would use YBI in the future and highly recommend YBI to any purchase buyer Value for money and easy to read building report thanks guys Grant and April

The whole process was quick and simple.

After filling out the form I was contacted a few minutes after that and the inspection was arranged.

Guy arrived on time and provided a comprehensive but easy to read report which told me everything I needed to know about the apartment I was about to buy.

So all in all the whole experience was perfect from start to finish. Completely flawless.

I highly recommend them.

We called to book Your Building Inspector on Tuesday and they were able to schedule our inspection for that Thursday. Richard was so thorough, spent time explaining his findings and talking us through options. He was so friendly, professional and helpful! We would absolutely recommend Your Building Inspector!

Richard and the office staff Kim were excellent. On the day of the inspection Richard was on time, thorough and took the time to explain each point that was captured in our pre-purchase Building and Pest inspection so we fully appreciated the findings and the implications for our investment in the report that was emailed to us within a few hours. Quality Service A+++

YBI administration was helpful, and the inspector very knowledgeable & experienced. The report was comprehensive, and the inspector was more than willing to have a chat about any queries that I had in relation to the report.

Quick and responsive. Delivered what was promised.

From outstanding customer service, to the inspection. I’m so pleased that I came to you guys for my inspection. Would definitely recommend

Prompt response.
Fit me in the next day.
Report was back the same day.
Reasonably priced.
Great service.

He was very accurate and gave me a detailed report within reasonable time.

Guy and Sonia were very responsive and quick to respond.
They took a lot of initiative to keep the process moving.
Guy called me from the site to provide an update in advance of sending the report.
I found they took extra initative beyond my experiences with other inspection companies. I would definitely use them again and recommend them to others

Extremely easy process from start to finish. Good price.

Friendly helpful and fit us in straight away

An employee named "Guy" was assigned to do a pre-purchase inspection of a property I had put an offer in. He found some major defects that I had missed and gave me a call afterwards to explain the issues and required repairs. This allowed me to make an informed decision of the purchase which I actually ended up cancelling due to the potential future repair costs. I really dodged a bullet based on the report provided so I can't thank Your Building Inspector enough. Would highly recommend.

I was very pleased with the service by YBI, over the phone and email correspondence organising the inspection and quote was very speedy and friendly, inspection was arranged for the same day! Very detailed report which I got back the same day as inspection. Would highly recommend