Your Building Inspector Reviews 149

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Garage door motor broken so only can open it manually, shower in the master room is leaking, these problems not show on the report! and the inspector only went for 50 mins, way shorter than average in... See more

Company replied

Rated 5 out of 5 stars

To begin with, Emily is the delightful lady who answers your call. She is wonderful to deal with on every level. Great communication with phone and email. Let's you know the cost straight away which... See more

Company replied

Rated 5 out of 5 stars

Your Building Inspector service was awesome from start to finish. Easy to book, great price and the agent said he was 10 minutes early! I wasn't there but he called me after the inspection and took me... See more

Company replied

Rated 5 out of 5 stars

An employee named "Guy" was assigned to do a pre-purchase inspection of a property I had put an offer in. He found some major defects that I had missed and gave me a call afterwards to explain the iss... See more

Company replied

Company details

  1. Building Inspector

Information provided by various external sources

Your Building Inspector specialises in pre-purchase building and pest inspections. We aim to provide a professional and reliable service for our customers whilst also providing the lowest cost inspections on the market.


Contact info

4.2

Great

TrustScore 4 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rob did an excellent job for us

Rob did an excellent job for us. He was very thorough and professional. Highly recommended.

February 20, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

That's great to hear Stewart! Thanks for the feedback and all the best with your purchase.

Rated 5 out of 5 stars

Great customer service and really…

Great customer service and really quickly with the results of the inspections carried out thank you

February 16, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Fantastic to hear Holly! We're glad we could assist in the process.

Rated 5 out of 5 stars

Pat is a professional.

Pat is a professional with tons of experience in the building industry. Punctual and friendly, we had a great experience and would highly recommend him.

February 14, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for your feedback Charlie, glad you had a great experience.

Rated 5 out of 5 stars

We had a building and pest inspection…

We had a building and pest inspection done and were impressed with the service. Very quick turnaround from booking to the inspection taking place. The inspector Pat gave us a report on the same day which was very detailed. Thanks!

February 10, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for the great feedback Andy!

Rated 5 out of 5 stars

Thorough and Trustworthy

We asked Pat to look at several houses for us and nothing was too much trouble for him. He was honest, reliable and thorough. He is down to earth, speaks in layman's terms and isn't afraid to stand up for the buyer.

We trust Pat's inspections and wouldn't hesitate to use him again.

February 10, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for sharing your experience Danny, that's great to hear!

Rated 5 out of 5 stars

Very happy with Service

Very happy with Service, Company and the Builder that did our Inspection. Will be using again for sure. Five Stars. Great Price as well.

February 5, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

We're happy we could be of service! Thanks for the great feedback Jamahl

Rated 5 out of 5 stars

Worth every cent.

Worth every cent.

Our inspector Pat was very thorough and we used his assessment to ask the owners to address the issues he discovered prior to settlement. Worth every cent.

February 4, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

That is fantastic to hear Stacey - Thanks for sharing your experience!

Rated 5 out of 5 stars

Your Building Inspector service was…Excellent! A1 Service.

Your Building Inspector service was awesome from start to finish. Easy to book, great price and the agent said he was 10 minutes early! I wasn't there but he called me after the inspection and took me through the issues identified even before I received the report that day. They do what they advertise, 'next day booking same day report' and are very thorough! I would have know hesitation in recommending them.

January 29, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for the great feedback Matt! We wish you all the best with your property purchase.

Rated 5 out of 5 stars

Exceptional

Reliable, easy to deal with and the turn around was fast, taking only two days. We haven’t felt confident in companies we have used previously but the inspector ‘your building inspector’ supplied us was extremely knowledgeable and gave us the confidence we needed

January 20, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for sharing your feedback Reece. We're glad we could be of assistance and you were impressed with the inspector, best of luck with your property!

Rated 5 out of 5 stars

I can’t fault this service

I can’t fault this service. Your Building Inspector was very easy to book in, the inspection was done promptly and I had my report on the same day.

January 19, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for the great feedback Dee! We wish you all the best with your property purchase

Rated 3 out of 5 stars

Your inspector agreed to come at 1.30…

Your inspector agreed to come at 1.30 pm but he came at 2.30pm. He didn't check the roof and roof leaking.
He didn't check the plumbing /leaking as well. I couldn't ask him anything because he came late. I was in hurry to go back because I had to start my duty at 4'clk.

January 17, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Hi Saji, thank you for your feedback. We are very sorry to hear about your experience. We are investigating as to why the inspector was late to meet you at the inspection. On reviewing your report we note that the inspector inspected the roof and gutters by ladder and that moisture damage was noted in some areas of the property. Due to the issues you have presented we would be happy to issue you a full refund for the inspection. Just give us a call within business hours to discuss. Thank you

Rated 5 out of 5 stars

Very impressed

These guys were great! I called and was able to get an inspector out the next day. He was diligent, on time and provided a really thorough report. I couldn’t stay for the entire inspection so he also called once done to go through a few things with me. Super happy. Will be using them again. Highly recommended.

January 15, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for your feedback Alison! We're so pleased we could be of assistance. All the best with the property.

Rated 5 out of 5 stars

Was very happy with the building and…

Was very happy with the building and pest report, very thorough and picked up some costly defects. Would recommend and use again. Thanks!

January 15, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thank you for the review Rhys! Good luck with your property purchase.

Rated 5 out of 5 stars

High recommendations

To begin with, Emily is the delightful lady who answers your call. She is wonderful to deal with on every level. Great communication with phone and email. Let's you know the cost straight away which is very reasonable. The building inspector was efficient and had good communication. Highly recommended indeed.
Robyn & Paul Fischer

January 15, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

We're thrilled to hear that you had a great experience Robyn. We're glad to be of assistance and wish you all the best with your purchase! Thank you

Rated 5 out of 5 stars

I found the whole process very easy

I found the whole process very easy. Booking online was a breeze and my report was emailed the same day. I will definitely be using these guys again.

January 14, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

That's great to hear Petah! Glad we could be of assistance

Rated 5 out of 5 stars

Would recommend your building…

Would recommend your building inspector. The inspection was stress free and received a detailed report and follow up call from inspector.

January 14, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for the review Joe, all the best with your property purchase!

Rated 5 out of 5 stars

Smooth, easy process

Thank you for a smooth process. Inspection was booked in straight away and organised with the agent. Inspector rang me after the inspection. Simple and quick

January 14, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Thanks for sharing your feedback! We're glad you had a good experience

Rated 1 out of 5 stars

Wouldn’t go back again

I chose my building inspector over rapid building inspectors but I wish I hadn’t. No detail on building materials was provided - after reading the whole report there was no confirmation of exactly what the house is built from. I know it is not going to fall down but that is all I know.

January 13, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

Hi, thank you for taking the time to write your review, your feedback is important to us. As discussed with you yesterday, we utilise RSA Reports that comply with all Australian Standards when undertaking pre purchase inspections. Most major companies utilise RSA reporting templates as they are very thorough. On reviewing your report we covered looking at any major or minor defects concerning the property. I noticed that our inspector mentioned your property was in great condition, which is good news. We are however sorry to here that you were unhappy with our service and would be happy to issue you a full refund. Just give us a call anytime in business hours. Thanks again and kind regards, Chris.

Rated 5 out of 5 stars

The response time for the inspection…

The response time for the inspection was super quick. The inspector turned up right on time. And the rates were very reasonable. Highly recommended. Would use them again.

January 6, 2020
Unprompted review
Your Building Inspector logo

Reply from Your Building Inspector

We're glad we could be of assistance Paul, thanks for sharing your experience!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look