Your Business Listing Reviews 

103
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff and professional marketing support, noting that the team makes the whole process simple while helping businesses get noticed on Google and attract new clients. People appreciate the consistent follow-ups and dedication, describing the service as practical and very effective for growing local business presence. However, some people mentioned experiencing pushy sales calls and communication that felt overly aggressive during initial interactions. A few reviewers also noted that their search rankings did not improve as expected, leaving them disappointed with the lack of progress after months of paying for the service.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising account managers for being professional, friendly,... See more

Service

Users describe positive interactions with service, highlighting knowledgeable and helpful support agents who... See more

Customer service

Clients share positive opinions on customer service, highlighting that the support team is extremely helpful,... See more

Marketing

Customers consistently note positive experiences with marketing, highlighting a strong impact on sales and... See more

Website

Consumers find website experiences to be mixed, with differing views on performance. Some reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kate was great, polite and not over pushy. Always called to give an update when she said she would. Thanks Kate!

Rated 5 out of 5 stars

Working with Your Business Listing – NZ has been a great investment for my business. Their marketing support was straightforward, well-communicated, and delivered exactly what I was looking for. I was... See more

Rated 5 out of 5 stars

I can’t thank Your Business Listing enough! They really helped get my hairdressing business get noticed on Google. Before working with them it was very hard for new clients to find me but now I’m show... See more

Rated 5 out of 5 stars

I been working 4 years with YBL pushing my audience and growing my google business profile. I had a significant increase and growth staying with them over the years. I have a significant local cliente... See more


Company details

Written by the company

We specialise in products for businesses that want to get online in the most efficient and cost effective way possible.


Contact info

4.1

Great

TrustScore 4 out of 5

103 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(103)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support

I've found working with yourbusinesslisting insightful to my marketing development as the team helped direct me to what works.

They are very professional and are always willing to help at just a phone or email away.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

Hi Laura thanks for all spot

Hi Laura thanks Absolutely brilliant. I have just started working with Laura and am pretty impressed with her confidence level and ability of explaining everything in details. Am looking forward for this positive approach , ability and willingness of her to work with as it’s exactly what my company needed. Willing to see more growth together on the business platform. Highly recommended. all spot

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

⭐️ 1 Star Review (Personal Experience) ⭐️

⭐️ 1 Star Review (Personal Experience) ⭐️

My experience with this SEO company has been extremely disappointing. In my opinion, they are very expensive for the results delivered, and every time they contacted me it felt like they were trying to upsell something rather than support my business. I felt talked down to and not treated with basic respect as a customer.

I also found much of their communication confusing and at times misleading, which has left me with a really negative impression of how they operate. Because of my experience, I’m now exploring my options with VCAT to resolve what I believe were unfair business practices.

Based on what I’ve gone through, I would not recommend this company to other small business owners.

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional- Very disappointing experience

I had a very disappointing experience with Your Business Listing. I joined in May and was repeatedly told my clinic Lux Me would appear in the top three results on Google search for my area. After three months of paying for the service, this never happened. My visibility on Google did not improve in the way they promised.

When I cancelled at the end of August, things got even worse. After the contract ended, my Google Business profile for Lux Me effectively disappeared. My business information was removed and now my clinic has no proper presence on Google. This has made it harder for clients to find me and I have been losing business while trying to restart the entire verification process with Google from scratch.

In my view this is unprofessional and completely unacceptable. I feel I paid for a result that was not delivered and then my existing online presence was damaged when I left. I am now considering lodging a formal complaint with Consumer Affairs Victoria about this experience. I would not recommend this company to other small business owners.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Rory and the team at Business Listing

Rory and the team at Business Listing go the extra mile to make sure your business stands out from your competition. They have even assisted me when competitors have attempted to leave poor feedback pretending to being customers. They have had with google reviews removed when I could not even get a response from them. Highly recommended!

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

I don't know what kind of caffeine Rory…

I don't know what kind of caffeine Rory runs on, but whatever it is, It's clearly more effective than my morning coffee. From the second he said hello i knew i was going to be looked after well. He is very knowlegable about what he does and i am happy with his service. Would happily reccommend him and his team!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Rory has been nothing but helpful from…

Rory has been nothing but helpful from the moment I signed up. To making sure I understand the systems and what I need to do to improve my company’s presence. He is always in a happy mood and it reflects in the way he goes about his work. Thanks Rory happy to recommend him to anyone!

October 2, 2025
Unprompted review

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