Your Debt Expert Reviews 258

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Cameron was so patient and understanding with my money worries, and advised the best solution for my debt problems. Very well informed staff on how to help customers with anxiety and depression, and I... See more

Rated 1 out of 5 stars

I didn't sign up for any Marketing from this Company nor have I used a search engine for any similar service. They claim to be pushing a "Government Backed Debt Scheme" which is nonsense as there is n... See more

Rated 5 out of 5 stars

Where do I start, so I was in a complete mess with debt and came across these guys who so far have made my life a whole lot better financially. If your thinking of using this company to help you then... See more

Company replied

Rated 5 out of 5 stars

Living in these harsh financial times this service has been a lifeline for me. They have been non judgmental and experts in debt relief. And have saved my sanity.Philip worked really hard on my beha... See more

Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Your Debt Expert is brought to you by Creditfix - the largest Personal Insolvency Practice in the UK. Since opening in 2007, we have helped over 182,000 in their journey out of debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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Rated 5 out of 5 stars

Very professional after speaking to…

Very professional after speaking to them feel like a weight had been lifted from my shoulders

May 27, 2019
Unprompted review
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Reply from Your Debt Expert

Good Morning Andrew,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Very helpful people

Very helpful people, put you at ease staight away,would recommend this company to anyone

May 22, 2019
Unprompted review
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Reply from Your Debt Expert

Good Morning William,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Creditfix are so very helpful

Creditfix are so easy to talk to and very understanding and very helpful

May 22, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Morning Andrew,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Friendly and professional staff

April 27, 2019
Unprompted review
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Reply from Your Debt Expert

Good Afternoon Michele,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

the advisors i spoke to were very helpful

the advisors i spoke to were very helpful and understanding.i never once felt under any stress.....the stress i had before ringing very soon started to evaporate...thankyou.

April 25, 2019
Unprompted review
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Reply from Your Debt Expert

Good Afternoon Nevin,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

They're very good

They're very good. They understand my problem. Trying to get me out from my debts. I'm so glad that I found them.thanks

March 28, 2019
Unprompted review
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Reply from Your Debt Expert

Good Afternoon Polash,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin -Your Debt Expert

Rated 5 out of 5 stars

Very good customer service he was great…

Very good customer service he was great all the way through the process

March 28, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon Benjamin,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - National Debt Expert

Rated 5 out of 5 stars

big help i time of need

big help i time of need
would recommend anyone who is in a similar position of money issues.

neil

March 28, 2019
Unprompted review
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Reply from Your Debt Expert

Good Afternoon Neil,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 4 out of 5 stars

I feel relieved after going through…

I feel relieved after going through National debt expert advice.
Thanks.
Regards
Abi

March 28, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon Abiodun,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Uncertain future!

We didn't know what our future held until I noticed National Debt Helpline? I contacted them leaving my name and number and was contacted the same day! An appointment was made to speak to one of your Colleagues, and we haven't looked back! He took on our case and said we could be helped. Six weeks on we have peace of mind and can see light at the end of the tunnel! Thankyou so much for all your help and saving us from an uncertain future!

March 28, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon Roger,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Great help

Great help,very helpful people x

March 28, 2019
Unprompted review
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Reply from Your Debt Expert

Good Afternoon Karolina,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 1 out of 5 stars

Not impressed have to keep getting in…

Not impressed have to keep getting in touch with the company concerned, never got to speak to anyone at national debt so 6 months on I’m still talking to creditors feel I little better cause I got help but it’s been on my own terms but I feel it’s been an expensive way to put the problem on hold

Originally posted this in March got a reply from them on here on 15th November saying I’m sorry to hear that you are not happy with our service Micheal? Who is Micheal? Like I said and I still stand by it, don’t bother

March 28, 2019
Unprompted review
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Reply from Your Debt Expert

Good Afternoon Michael,

We are really sorry to read your comments and we apologise if the service you have received did not meet the high standards we set ourselves. We are always striving to provide the best service to our clients; so your feedback is vital to our continued review of our processes and procedures.

Can you please contact us on 0808 156 3800 to discuss this.

Kind Regards

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Helpful

Sarah helped me review my options. She was extremely friendly, helpful,professional and understanding. Went through my options and explained them without judgment.

March 28, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon Richard,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Excellent service

Excellent service. Staff are very friendly and helpful. They have been a great help.

March 28, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon Eugenia,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 4 out of 5 stars

I have found your advisers very helpful…

I have found your advisers very helpful and efficient up to now especially Taylor Sands the person who dealt with me first everyone I have been in contact with have been very good

March 25, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon Sharon,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 4 out of 5 stars

Understanding and polite staffs

Understanding and polite staffs, they help me to be more relaxed, am now able to think clearly to sort things out much better, thanks.

March 25, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Friendly and very helpful

March 22, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon David,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

CHANGES

Sometimes in life we have no control over the path our future will take. I lost my home, I struggled for five years, I decided to contact National Dept helpline just for advice, Credit Fix stated they could help me and discussed support through a IVA, I agreed and although I felt that I had let myself down I was reassured that I had taken the first step towards a better future.

March 22, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon Sandra,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

they were very helpful

March 21, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon Margaret,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

This experience has changed my life

This experience has changed my life, no word of a lie, I sleep better and have much less pain!!
I tried and tried to get help to manage a whole heap of debt... These guys took Over and very efficiently completed assessments and organised the whole application process for me, what a relief, THANK YOU,

March 21, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon Annie,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

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