Your Debt Expert Reviews 258

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Cameron was so patient and understanding with my money worries, and advised the best solution for my debt problems. Very well informed staff on how to help customers with anxiety and depression, and I... See more

Rated 1 out of 5 stars

I didn't sign up for any Marketing from this Company nor have I used a search engine for any similar service. They claim to be pushing a "Government Backed Debt Scheme" which is nonsense as there is n... See more

Rated 5 out of 5 stars

Where do I start, so I was in a complete mess with debt and came across these guys who so far have made my life a whole lot better financially. If your thinking of using this company to help you then... See more

Company replied

Rated 5 out of 5 stars

Living in these harsh financial times this service has been a lifeline for me. They have been non judgmental and experts in debt relief. And have saved my sanity.Philip worked really hard on my beha... See more

Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Your Debt Expert is brought to you by Creditfix - the largest Personal Insolvency Practice in the UK. Since opening in 2007, we have helped over 182,000 in their journey out of debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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Rated 5 out of 5 stars

Very simple and stress free process

Very simple and stress free process so far. Excellent service throughout

February 19, 2020
Unprompted review
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Reply from Your Debt Expert

Good Evening Carl,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Very quick & easy process

Very quick & easy process, friendly and u judgemental staff.

February 19, 2020
Unprompted review
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Reply from Your Debt Expert

Good Evening,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Very helpful very clear cracking service

February 19, 2020
Unprompted review
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Reply from Your Debt Expert

Good Evening Daniel,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Excellent service .was realy helpful…

Excellent service .was realy helpful went through and explained everything in detail highly recommended

February 19, 2020
Unprompted review
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Reply from Your Debt Expert

Good Evening Caroline,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Fantastic friendly service

Fantastic friendly service. Kept me informed all the way through.

February 19, 2020
Unprompted review
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Reply from Your Debt Expert

Good Evening Steven,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Thank so much to creditfix for their…

Thank so much to creditfix for their service rendered. They were very dedicated to me from the on set. Very 100 percent dedicated to their clients it was unbelievable. They got my IVA approved which was and is a big relief and I can now relax and breathe.

I definitely recommend Creditfix to anyone out there with debt problems and looking to consolidate.

Thanks once again creditfix.

February 4, 2020
Unprompted review
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Reply from Your Debt Expert

Good Morning Yvonne,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Thank you for all the services .The…

Thank you for all the services .The best company found the better solution for me.

February 4, 2020
Unprompted review
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Reply from Your Debt Expert

Good Morning Elena,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Thanks CredFix for help!!

Thanks CredFix for help!!! I never before get So much friendly company. And that all we was make in couple of hours. I’m in seventh heaven:)

February 4, 2020
Unprompted review
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Reply from Your Debt Expert

Good Morning Martin,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Great service ....

Great service ..... Gave lots of options. Made my mind feel as ease . Thank you for your kind help service and understanding....

February 4, 2020
Unprompted review
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Reply from Your Debt Expert

Good Morning Vanessa,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Great service from the first phone call…

Great service from the first phone call they went trough all the different options with me they listened to my problems and recommended the thing for me to do they take a lot of pressure of the depts I am still waiting for the result of the creditors meeting but so far credit-fix have been great .

February 4, 2020
Unprompted review
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Reply from Your Debt Expert

Good Morning Andy,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

rearly helpfully staff felt.at ease…

rearly helpfully staff felt.at ease straight away

February 4, 2020
Unprompted review
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Reply from Your Debt Expert

Good Morning Lesley,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 4 out of 5 stars

Would highly reccomend

Would highly reccomend. Quick and efficient service, helped me to look at all my options, felt totally at ease and not judged at all. Took the time to explain everything in layman's terms and were readily available to offer ongoing help and support.

February 4, 2020
Unprompted review
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Reply from Your Debt Expert

Good Morning Suzanne,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Fab service

Fab service. Felt at ease straight away. They never once made me feel ashamed to be in this situation and offered me great advice and have really helped me out in my situation. I can now see the end of my debts and worries thanks to these. Would highly recommend using these guys

January 28, 2020
Unprompted review
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Reply from Your Debt Expert

Good Afternoon Steph,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 1 out of 5 stars

I’m not impressed with this company the…

I’m not impressed with this company the man who I spoke to was very very rude sucking he’s teeth raising his voice at me he had probably had a long day but don’t take it out on me he was not help full at all I will not contact this company again. Rude

January 27, 2020
Unprompted review
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Reply from Your Debt Expert

Good Afternoon Jennifer,

We are really sorry to read your comments and we apologise if the service you have received did not meet the high standards we set ourselves. We are always striving to provide the best service to our clients; so your feedback is vital to our continued review of our processes and procedures.

Can you please contact us on 0808 156 3800 to discuss this.

Kind Regards

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

The best team ever !!!

The best team ever !!!! Many thanks !!!!

December 3, 2019
Unprompted review
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Reply from Your Debt Expert

Good Afternoon,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

quality service that made me feel at…

quality service that made me feel at ease at all times. They helped me get my life back on track.

December 3, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Afternoon Martin,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 4 out of 5 stars

Was made to feel at ease when dealing…

Was made to feel at ease when dealing with a difficult time.

November 18, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Morning Kirsty,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 3 out of 5 stars

tax On ppi claim after already paid at source

Great when starting the journey but gets worse when you ask questions regarding problems that come up do not seem to get any answers other than you need to ring you need to write regarding monies from ppi claims and tax demands instead i think they should do the work not me

November 16, 2019
Unprompted review
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Reply from Your Debt Expert

Good Morning Tony,

We are really sorry to read your comments and we apologise if the service you have received did not meet the high standards we set ourselves. We are always striving to provide the best service to our clients; so your feedback is vital to our continued review of our processes and procedures.

Can you please contact us on 0808 156 3800 to discuss this.

Kind Regards

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Words cannot say how helpful you are…

Words cannot say how helpful you are thankyou

November 16, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Morning Peter,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

I would definitely recommend going down…

I would definitely recommend going down this path: Debts do NOT just disappear, and borrowing from this to pay that does not work-- it might as a one -off; but that's all.
A company like this KNOWS how to approach creditors: ALL RIGHT, CIRCUMSTANCES CHANGE FOR US ALL, and most of the time they are outwith our control, but once creditors know the set up, they usually understand, and if they don't get everything back... well.
OFF £1000 they would rather get £200 back than nothing.
*I am writing this from past experience.

May 31, 2019
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Morning Geoffrey,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

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