Your Debt Expert Reviews 258

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Cameron was so patient and understanding with my money worries, and advised the best solution for my debt problems. Very well informed staff on how to help customers with anxiety and depression, and I... See more

Rated 1 out of 5 stars

I didn't sign up for any Marketing from this Company nor have I used a search engine for any similar service. They claim to be pushing a "Government Backed Debt Scheme" which is nonsense as there is n... See more

Rated 5 out of 5 stars

Where do I start, so I was in a complete mess with debt and came across these guys who so far have made my life a whole lot better financially. If your thinking of using this company to help you then... See more

Company replied

Rated 5 out of 5 stars

Living in these harsh financial times this service has been a lifeline for me. They have been non judgmental and experts in debt relief. And have saved my sanity.Philip worked really hard on my beha... See more

Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Your Debt Expert is brought to you by Creditfix - the largest Personal Insolvency Practice in the UK. Since opening in 2007, we have helped over 182,000 in their journey out of debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service , really friendly which made the experience that lot easier, I was reassured throughout that I would get the help I needed

June 30, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Dawn,

Thanks for taking the time to share your experience with us. Your feedback means a lot and allows us to continue to help people across the country who are struggling with debt.

We are pleased to hear you are happy with the service you have received and are glad to be able to have helped you.

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Spot on service....

First time ever in debt so was on edge ringing anyone about it.... spoke to a Gentleman called Steve from Creditfix and I have to say he made it all so simple.... he explained everything very clearly and was happy to answer any questions I had and he answered them all..... he explained from start to finish how it all works.... I would recommend them to anyone.....

June 30, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Nicholas,

Thanks for taking the time to share your experience with us. Your feedback means a lot and allows us to continue to help people across the country who are struggling with debt.

We are pleased to hear you are happy with the service you have received and are glad to be able to have helped you. It's wonderful to hear that Steve has been so supportive and we'll be sure to pass on your kind words

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Friendly Help

Everyone was most helpful in explaining everything to me. Especially Steph Hodge. I would recommend your service to anyone in financial trouble

June 30, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Jane,

Thanks for taking the time to share your experience with us. Your feedback means a lot and allows us to continue to help people across the country who are struggling with debt.

We are pleased to hear you are happy with the service you have received and are glad to be able to have helped you. It's wonderful to hear that Steph has been so supportive and we'll be sure to pass on your kind words

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Excellent service

I have complaints about this company, they really looked after me from the start of the IVA, a very friendly chap called bibal, from day one. Couldn't be more helpful with me. The whole team was great especially on the phone. I think they one of the best set ups. They don't judge at all, caring with what ever situation you are in. A great team of professionals. Clear to read emails, plus the I got the IVA. I would definitely recommend them. They was first thing I put into Google they was first that back to me.. Thank you credit fix.

June 30, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Neil,

Thanks for leaving such a positive review. Your feedback means a lot and allows us to continue to help people across the country who are struggling with debt.

We are delighted to hear you are happy with the service you have received and are glad to be able to have helped you.

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Best decision I ever made

I was so anxious about my finances it was making me ill but i made the call and now everything is sorted and I pay about a quarter of what I was paying before!

June 30, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Julia,

Thanks for taking the time to share your experience with us. Your feedback means a lot and allows us to continue to help people across the country who are struggling with debt.

We are pleased to hear you are happy with the service you have received and are glad to be able to have helped you.

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Don’t be afraid to make that call

Don’t be afraid to make that call . It’s time to face up to sorting out your problems. I did , and was impressed by the way the process was dealt with . I guarantee you will feel so much better for unloading the burden

June 30, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Mr Bates,

Thanks for taking the time to share your experience with us - it means a lot.

Your feedback is important to us and allows us to continue to help people across the country who are struggling with debt.

We are delighted to hear you are happy with the service you have received and are glad to be able to have helped you. If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

To be honest i am very happy the aay…

To be honest i am very happy the aay they delt with my situation, i was vey mess before but now very confident.

June 30, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Abdi,

Thanks for taking the time to leave a positive review. Your feedback is important to us and allows us to continue to help people across the country who are struggling with debt.

We are delighted to hear you are happy with the service you have received and are glad to be able to have helped you. If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

highly recommend

Where do I start, so I was in a complete mess with debt and came across these guys who so far have made my life a whole lot better financially. If your thinking of using this company to help you then don't hesitate trust me. Its made me realise how all these companies that offer credit actually don't care about you

June 30, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Gavin,

Thanks for taking the time to share your experience with us - it means a lot.

Your feedback is important to us and allows us to continue to help people across the country who are struggling with debt.

We are delighted to hear you are happy with the service you have received and are glad to be able to have helped you. If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Credit Fix have truly helped me out of…

Credit Fix have truly helped me out of a financial mess.. I am 100% satisfied with the service I am receiving.

June 30, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Katie-anne,

Thanks for taking the time to leave a positive review. Your feedback is important to us and allows us to continue to help people across the country who are struggling with debt.

We are pleased to hear you are happy with the service you have received and are glad to be able to have helped you. If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Very helpful and professional service…

Very helpful and professional service staff are understanding and friendly and want to help everyone

June 30, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Steve,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to help people across the country who are struggling with debt.

We are delighted to hear you are happy with the service you have received and are glad to be able to have helped you.
If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Creditfix

Creditfix
Very helpful
Very friendly
I would definitely recommend

June 29, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Jennifer,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to help people across the country who are struggling with debt.

We are delighted to hear you are happy with the service you have received and are glad to be able to have helped you.

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 4 out of 5 stars

Creditfix

Credit fix have been a real help over the past two months.
Helping put my finances in order and planning for the future

June 29, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Celyn,

Thanks for taking the time to share your experience with us - it means a lot.

We are delighted to hear you are happy with the service you have received and are glad to be able to have helped you.

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

The people I spoke to at Creditfix…

The people I spoke to at Creditfix couldn’t have been more helpful and understanding they made the whole process easier and less stressful

June 29, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Mr Smith,

Thanks for sharing such a positive review. Your feedback is important to us and allows us to continue to help people across the country who are struggling with debt.

We are pleased to hear you are happy with the service you have received and are glad to be able to have helped you.

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Excellent service!

June 29, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Shanaj,

Thanks for taking the time to leave a review. Your feedback is important to us and allows us to continue to help people across the country who are struggling with debt.

We are pleased to hear you are happy with the service you have received. If you ever need to speak to a member of the team in the future, please don't hesitate to get in touch using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Very understanding and helpful

Very understanding and helpful. Didn’t judge and put me at ease during conversations. I would recommend this company to anyone looking for help sorting out finances

April 7, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Tracy,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to help people across the country who are struggling with debt.

We are delighted to hear you are happy with the service you have received and are glad to be able to have helped you.

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Very good advice and customer service

April 1, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello,

Thanks for taking the time to leave a review. Your feedback is important to us and allows us to continue to help people across the country who are struggling with debt.

We are pleased to hear you are happy with the service you have received. If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

The people I delt with were…

The people I delt with were understanding and kind. Loads of patience

February 20, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Morning Andries,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Good help and general advice thank…

Good help and general advice thank for all you help

February 19, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Morning Hafsa,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Very helpful

Very helpful, efficient and effective. Made my life a lot easier.

Thank you

February 19, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Evening Michael,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

Rated 5 out of 5 stars

Happy customer

Very polite people who been there for us to answer all our questions with round the clock service and always fast to reply.

February 19, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Good Evening Stacey,

Thank you for taking the time to leave a review, this is much appreciated.

We are glad to hear that we have been able to help you and will continue to provide you with the best customer service. Please do not hesitate to contact us should you need to on 0808 156 3800

Kind Regards,

Kirstin - Your Debt Expert

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