Your Debt Expert Reviews 258

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Cameron was so patient and understanding with my money worries, and advised the best solution for my debt problems. Very well informed staff on how to help customers with anxiety and depression, and I... See more

Rated 1 out of 5 stars

I didn't sign up for any Marketing from this Company nor have I used a search engine for any similar service. They claim to be pushing a "Government Backed Debt Scheme" which is nonsense as there is n... See more

Rated 5 out of 5 stars

Where do I start, so I was in a complete mess with debt and came across these guys who so far have made my life a whole lot better financially. If your thinking of using this company to help you then... See more

Company replied

Rated 5 out of 5 stars

Living in these harsh financial times this service has been a lifeline for me. They have been non judgmental and experts in debt relief. And have saved my sanity.Philip worked really hard on my beha... See more

Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Your Debt Expert is brought to you by Creditfix - the largest Personal Insolvency Practice in the UK. Since opening in 2007, we have helped over 182,000 in their journey out of debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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Rated 5 out of 5 stars

5* Service

Couldn't fault them...

Such a helpful and straightforward process. Dealt with John who was very helpful and understanding during such a stressful time for me.

September 24, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello,

Thanks for your kind review. Your feedback is important to us and allows us to continue to support people struggling with their debt.

We understand that talking about debt isn't easy and finding support can seem daunting but it's great to hear John has been able to help.

If you need to get in touch in the future, please don't hesitate to get in touch with us:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

Great customer service

Great customer service, quickly responded and was given really useful information.

September 23, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello,

Thanks for taking the time to leave such a positive review. We are pleased to hear you are happy with the service you have received and are glad to be able to have helped you.

We've passed on your kind words but if you need to get in touch in the future, please don't hesitate to call us on 0800 0431 431.

Thanks,
Beca

Rated 5 out of 5 stars

First Class Service

Excellent & first class Customer Service all round

September 22, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Patricia,

We really appreciate you taking the time to share your experience with us. We pride ourselves on offering a friendly and professional service to all and we're pleased to know we have been able to help.

If you ever need to speak to us in the future you can get in touch using the details below:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

Very happy with this service

Very happy with this service. Emailed at first and got a very quick reply so then used the free phone number and got straight through with no waiting and the advice I received was very helpful and reassuring.

September 21, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Paul,

Thanks for taking the time to leave such a positive review. Your feedback is important to us and allows us to continue to support people struggling with their debt.

We understand that talking about debt isn't easy and finding support can seem daunting but it's great to hear we have been able to help.

If you need to get in touch in the future, please don't hesitate to get in youch with us:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

This service was very useful for me

This service was very useful for me. I was quite worried financially, but after I applied and I was approved, I am calmer about my loan, I will use the services in the future.

September 18, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello,

Thanks for taking the time to leave us a review.

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

Telephone: 0800 118 4831

Many thanks,
Beca

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very friendly and very helpful, they saved me so much stress, thank you

September 18, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Christie,

Thanks for taking the time to leave such a positive review. Your feedback is important to us and allows us to continue to support people struggling with their debt.

If you need to get in touch in the future, please don't hesitate to get in youch with us:

Telephone: 0800 0431 431.

Thanks,
Beca

Rated 5 out of 5 stars

A life line for my debts...

I got into some debt by this whole covid thing and fortunately they were able to help me out to be able to pay in instalments my debt. I do recommend for everyone that thinks the debt is becoming overwhelming and need a life line.

September 16, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Rogerio,

We really appreciate you taking the time to share your experience with us. We pride ourselves on offering a friendly and professional service to all and we're pleased to know we have been able to help.

If you ever need to speak to us in the future you can get in touch using the details below:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

very friendly

This company were very friendly, non judgmental and thorough. I felt entirely listened to and could not fault the young man I spoke to.

September 14, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Chloe,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people struggling with their debt.

We'll be sure to pass your kind words on but if you ever need to speak to us in the future you can get in touch using the details below:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

Quick simple everything explained non…

Quick simple everything explained non judgemental real people great service

September 12, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Catherine,

Thanks for leaving such a positive review. We are delighted to hear you are happy with the service you have received and are glad to be able to have helped you.

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

Amazing service

Amazing service, they offer valuable advice on how to write off your debt!

September 12, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Moncef,

We really appreciate you taking the time to share your experience with us. We pride ourselves on offering a friendly and professional service to all and we're pleased to know we have been able to help.

We'll be sure to pass your kind words on but if you ever need to speak to us in the future you can get in touch using the details below:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

gave me great advice i spoke to a man…

gave me great advice i spoke to a man called phill he was so helpful through the whole process. He was so kind and took me through the steps .i would recommend this service great customer service

September 11, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Carmel,

Thanks for taking the time to leave such a positive review! We understand that talking about debt isn't easy and finding support can seem daunting but it's great to hear Phill has been able to help.

We'll be sure to pass your kind words on but if you ever need to speak to us in the future you can get in touch using the details below:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

Staff friendly very helpful all…

Staff friendly very helpful all understanding answer any questions

September 11, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Nicole,

Thanks for taking the time to leave such a positive review - its much appreciated. Your feedback is important to us and allows us to continue to support people struggling with their debt.

If you ever need to speak to us in the future you can get in touch using the details below:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

Great communications throughout and…

Great communications throughout and fantastic, professional advice given.
I was very happy to choose this company.
Thank you!

September 10, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Katrina,

Thanks for taking the time to leave such a positive review. It's wonderful to hear that we were able to help and you're pleased with the service you received. Your feedback is important to us and allows us to continue to support people struggling with their debt.

If you need to get in touch in the future, please don't hesitate to call 0800 0431 431.

Thanks,
Beca

Rated 5 out of 5 stars

I suffer with mental health which has…

I suffer with mental health which has caused me to get into so much debt I didn't think in my life I would get out the black hole I was in.. and now thank u to creditfix thay have been absolutely amazing and helped me to get everything sorted
So thank u again for all ur help

August 27, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Amanda,

Thanks for taking the time to leave such a positive review! Your feedback is important to us and allows us to continue to support people struggling with their debt.

We understand that talking about debt isn't easy and finding support can seem daunting but it's great to hear we could help.

If you ever need to speak to us in the future you can get in touch using the details below:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

Very happy customer

I received an extremely personal service from the multiple people of the creditfix team, I’m over the moon with how I was treated, no judgement at all and was very responsive out of regular hours, very happy with how my circumstances were handled would use this company again at any time.

August 15, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello William,

Thanks for taking the time to leave such a positive review. It's wonderful to hear that we were able to pass you over to our partner Creditfix and you're pleased with the service you received.

Your feedback is important to us and allows us to continue to support people struggling with their debt.

We've passed on your kind words but if you need to get in touch in the future, please don't hesitate to call 0800 0431 431.

Thanks,
Beca

Rated 5 out of 5 stars

Hi my name is Catherine batley

Hi my name is Catherine batley, I have been experiencing major problems the last few years, trying everything to manage things on my own I work hard full time. Trying to keep up all my Bill's but things started to get harder and harder, I had a lit gone on in my life with certain people left me in z lot of problems. I thought everything would be ok but I was only burying my head. And then I realized it cant go on like this as it needed to be sorted out. And then I seen a advertisement with creditfix. So i decided to ring them up for help and to see if they could help me. And I have never been so pleased with the attitude and politeness, helpfulness in someone that I spoke. His manners were impeccable and wanted to help me. Myself I felt comfortable talking to this gentleman who is credit to your company. After that I had to have a telephone call from another person, that person was a lady. To be honest she was asking questions about everything she needed to know. But I must have to say I have never seen a person go over and above to help, this lady was curiosity polite amazing helpful. Her manners were impeccable. And to be honest that's all you need from someone who attitude is fantastic, they are there to help. I would definitely recommend your company to anyone. Especially for the gratitude you showed me my rating had to be 5 STARS FOR ABSOLUTELY AMAZING AND EXCELLENT. kind regards Catherine batley

August 9, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Catherine,

It's wonderful to hear that we were able to pass you over to our partner Creditfix and you're pleased with the service you received.

We've passed on your kind words but if you need to get in touch in the future, please don't hesitate to call 0800 0431 431.

Thanks,
Beca

Rated 5 out of 5 stars

I was very worried about my debts and…

I was very worried about my debts and not being able to repay them loosing sleep but tonight I think I'm going to have a good night after dealing with credifix thanks guys there is a light at the end of the tunnel

July 29, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Alexander,

Thanks for taking the time to leave such a positive review! Your feedback is important to us and allows us to continue to support people struggling with their debt.

We've passed on your kind words but if you need to get in touch in the future, please don't hesitate to call 0800 0431 431.

Thanks,
Beca

Rated 5 out of 5 stars

I was very I am happy with the way they…

I was very I am happy with the way they dealt with me and the understanding of how hard it has been for me to have to get in contact with you in the first place but they have made me feel at ease and well I’ve just been so so helpful I can’t say any more than that I’m very happy with the way they dealt with me and explained everything to me properly Hassan was very very lovely man thank you jackie morson

July 9, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Jackie,

Thanks for taking the time to leave such a positive review! Your feedback is important to us and allows us to continue to support people struggling with their debt.

We understand that talking about debt isn't easy and finding support can seem daunting but it's great to hear Jackie has been able to help.

We'll be sure to pass your kind words on but if you ever need to speak to us in the future you can get in touch using the details below:

Telephone: 0800 0431 431

Many thanks,
Maxine

Rated 5 out of 5 stars

My honest opinion of this firm is that…

My honest opinion of this firm is that you are the most helpful and understanding business I have come across in my life. A sensitive situation I have got myself in has been dealt with in a sympathetic manner by polite and understanding people. Thank you for your help

July 7, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Michael,

Thanks for taking the time to share your experience with us. Your feedback means a lot and allows us to continue to help people across the country who are struggling with debt.

We are pleased to hear you are happy with the service you have received and are glad to be able to have helped you.

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Glad I picked Creditfix

I wasn’t looking forward to starting an IVA and had put it off for quite a while. When I eventually decided to go for it, Creditfix were brilliant. David Fowler took me through the initial stages like a real professional. I can’t recommend these guys enough. Thank you Creditfix for giving me back my life!!

July 1, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Chris,

Thanks for taking the time to leave a positive review. Your feedback means a lot and allows us to continue to help people across the country who are struggling with debt.

We are pleased to hear you are happy with the service you have received and are glad to be able to have helped you. It's wonderful to hear that David has been so supportive and we'll be sure to pass on your kind words

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

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