Your Debt Expert Reviews 258

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Cameron was so patient and understanding with my money worries, and advised the best solution for my debt problems. Very well informed staff on how to help customers with anxiety and depression, and I... See more

Rated 1 out of 5 stars

I didn't sign up for any Marketing from this Company nor have I used a search engine for any similar service. They claim to be pushing a "Government Backed Debt Scheme" which is nonsense as there is n... See more

Rated 5 out of 5 stars

Where do I start, so I was in a complete mess with debt and came across these guys who so far have made my life a whole lot better financially. If your thinking of using this company to help you then... See more

Company replied

Rated 5 out of 5 stars

Living in these harsh financial times this service has been a lifeline for me. They have been non judgmental and experts in debt relief. And have saved my sanity.Philip worked really hard on my beha... See more

Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Your Debt Expert is brought to you by Creditfix - the largest Personal Insolvency Practice in the UK. Since opening in 2007, we have helped over 182,000 in their journey out of debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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Rated 5 out of 5 stars

5* ... I wish I could have given them 10*

From the first telephone call I felt completely at ease. I was given assurances that I was making the best and right decision for me and my family. The follow up calls and emails were informative and very helpful.
Initially I was apprehensive - but every member of the team were friendly, professional, knowledgeable and sympathetic to my circumstances.
Five Stars ... Wish I could have given them 10!

December 1, 2020
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Reply from Your Debt Expert

Hi Brian,

We really appreciate you taking the time to share your experience with us and leave such a positive review. We're proud to offer a professional and understanding service and we're pleased to know that we've been able to help you find a solution that suits your needs.

We're always here if you need to speak in the future. You can contact us on:

Telephone: 0808 301 0058

Many thanks,
Natalie

Rated 4 out of 5 stars

Good experiance at a stressful time.

Very helpful knowledgeable advice to reach a solution to needs. Non pushy and patient.

November 27, 2020
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Reply from Your Debt Expert

Hi Ian,

We really appreciate you taking the time to share your experience with us and leave such a positive review. We're proud to offer a professional and understanding service and we're pleased to know that we've been able to help you find a solution that suits your needs.

We're always here if you need to speak in the future. You can contact us on:

Telephone: 0808 301 0058

All the best,
Natalie

Rated 5 out of 5 stars

Easy

Was very easy the guy on the phone pretty much did it all.

November 18, 2020
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Reply from Your Debt Expert

Hi Del,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0808 301 0058


All the best,
Natalie

Rated 5 out of 5 stars

A great experience.

The staff i spoke to where friendly and helpful. The whole experience was good. The communication was good aswell.

November 8, 2020
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Reply from Your Debt Expert

Hi Paul,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0808 301 0058

All the best,
Natalie

Rated 5 out of 5 stars

I have the expert very helpful

I have the expert very helpful, and non judgemental. Made me feel at ease and explained all my options to me clearly to help me make the right decision based on my circumstances.

November 7, 2020
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Reply from Your Debt Expert

Hi Laura,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0808 301 0058

All the best,
Natalie

Rated 5 out of 5 stars

I'd been putting this off for a long…

I'd been putting this off for a long time and continued to struggle convincing myself I could get out of debt and avoiding a very daunting process of managing my debts via a chosen programme, however,
From start to finish I can not thank my Creditfix advisor enough , going over and above expectations in support, guidance and communication and making it a completely stress and hassle free experience ... I wish I'd done it years ago,
Thank you

November 6, 2020
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Reply from Your Debt Expert

HI Jamie,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0808 301 0058

All the best,
Natalie

Rated 5 out of 5 stars

Highly Recommended, Efficient and Empathetic

I was very impressed by the speedy response to my online enquiry and even more so by the efficiency and kindness of the agent that called me. Once we had run through all the relevant information required, I was put through a paralegal at the firm that would be assisting me. In an age ruled by technology it was wonderful to be able to talk to real people who had empathy with my situation.

November 1, 2020
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Reply from Your Debt Expert

HI Judith,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0808 301 0058

All the best,
Natalie

Rated 5 out of 5 stars

Professional and capable

The consultant I dealt with was very helpful, friendly and professional and was able to answer all my questions and concerns. She helped assess my situation and provided me all the information I needed so that I could make an informed decision about how to proceed. She helped me through a very difficult decision and helped put my mind at ease. I'm very grateful to her and CreditFix for the assistance I received.

October 30, 2020
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Reply from Your Debt Expert

Hi Tamaryn,

We really appreciate you taking the time to share your experience with us and leave such a positive review. We're proud to offer a professional and understanding service and we're pleased to know that we've been able to help you find a solution that suits your needs.

We're always here if you need to speak in the future. You can contact us on:

Telephone: 0808 301 0058

Many thanks,
Natalie

Rated 5 out of 5 stars

Massive help

Massive help. Easy friendly and reliable everything you need after feel down with debt hanging over you

October 24, 2020
Your Debt Expert logo

Reply from Your Debt Expert

Hi,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0808 301 0058

All the best,
Natalie

Rated 5 out of 5 stars

Great customer services

Great customer services. Very helpful advice in debts. Very understanding and supportive conversations on the phone. Professional.

October 24, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Nomi,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0808 301 0058

Many thanks,
Natalie

Rated 5 out of 5 stars

Great help for people who are in debt

Great help for people who are in debt. Very understanding personnel, they basically do all of the hassle for you. Customer service is excellent.

October 22, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Valentina,

We really appreciate you taking the time to share your experience with us and leave such a positive review. We're proud to offer a professional and understanding service and we're pleased to know that we've been able to help you find a solution that suits your needs.

We're always here if you need to speak in the future. You can contact us on:

Telephone: 0808 301 0058

Many thanks,
Natalie

Rated 5 out of 5 stars

So helpful and made me feel at total…

So helpful and made me feel at total ease when as we know financial problems can be a little embarrassing. Didn’t realise I had so many different options available to me, l your debit expert have changed my life for the best that’s for sure

October 18, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi there,

Thanks for taking the time to leave such a positive review. Your feedback is important to us and allows us to continue to support people struggling with their debt.

We understand that talking about debt isn't easy and finding support can seem daunting but it's great to hear we have been able to help.

If you need to get in touch in the future, please don't hesitate to get in touch with us:

Telephone: 0808 301 0058

Many thanks,

Rated 5 out of 5 stars

this service was very useful for me

this service was very useful for me. thanks.

October 14, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi there,

Thank you for taking the time to share your experience with us. We understand living with debt isn't easy which is why it's so important for us to offer a professional and understanding service.

If you ever need to chat in the future, you can contact us on:

Telephone: 0808 301 0058

Thanks,
Maxine

Rated 5 out of 5 stars

Very straightforward and easy to use…

Very straightforward and easy to use company. They offer help with all debts I can think off and using them really takes a load off your mind.

October 12, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Philip,

We really appreciate you taking the time to share your experience with us. We're delighted you're happy with the service provided.

If you ever need to chat in the future, you can contact us on:

Telephone: 0800 0431 431.

Many thanks,
Maxine

Rated 5 out of 5 stars

I feel a lot better and more in control…

I feel a lot better and more in control after using these guys. thank you

October 9, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Charlotte,

Thank you for taking the time to share your experience with us. We understand living with debt isn't easy which is why it's so important for us to offer a professional and understanding service.

If you ever need to chat in the future, you can contact us on:

Telephone: 0800 0431 431.

Thanks,
Maxine

Rated 5 out of 5 stars

One of the best things happened to me

One of the best things happened to me!
They have nice and positive approach towards our problems. One can easily get free debt advice with them. Company is very straightforward and reliable. Thanks for helping me.

October 5, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Priyanka,

We really appreciate you taking the time to share your experience with us. We pride ourselves on offering a friendly and professional service to all and we're pleased to know we have been able to help.

If you ever need to speak to us in the future you can get in touch using the details below:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

Great service

I was sceptical about this service - seems too good to be true, but I wasn't disappointed! They do what they claim and I'm so happy with the service I've received and would recommend.

October 3, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Lis,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 0431 431

All the best,
Beca

Rated 5 out of 5 stars

Transparent service

The company offers a very transparent service. They provide free debt advice which is individually tailored to your personal and financial circumstances. Although they charge a fee if an agreement is entered into, the fee is clarified to the costumer before entering into an agreement. They are experts in IVAs which is great as IVAs are a great way of debt repayment. They also have expertise in Trust Deeds and the Debt Arrangement Scheme, but I cannot say anything about those since I do not have personal experience or enough knowledge about that.

September 30, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello,

Thanks for taking the time to leave such a positive review. Your feedback is important to us and allows us to continue to support people struggling with their debt.

We understand that talking about debt isn't easy and finding support can seem daunting but it's great to hear we have been able to help.

If you need to get in touch in the future, please don't hesitate to get in youch with us:

Telephone: 0800 0431 431

Many thanks,
Beca

Rated 5 out of 5 stars

I never new this service existed

I never new this service existed had taken some real weight off my shoulders

September 28, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Jackie,

Thanks for taking the time to share your experience with us. Your feedback means a lot and allows us to continue to help people across the country who are struggling with debt.
We are pleased to hear you are happy with the service you have received and are glad to be able to have helped you.

If you ever need to speak to a member of the team in the future, please don't hesitate to contact us using the details below:

Telephone: 0800 0431 431

Many thanks,
Rebecca

Rated 5 out of 5 stars

Very high quality and helpful service

Very high quality and helpful service. They offer a good range of products and are extremely useful when it comes down to debt management.

September 28, 2020
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hello Megan,

We really appreciate you taking the time to share your experience with us. We pride ourselves on offering a friendly and professional service to all and we're pleased to know we have been able to help.

If you ever need to speak to us in the future you can get in touch using the details below:

Telephone: 0800 0431 431

Many thanks,
Beca

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