Your Debt Expert Reviews 258

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Cameron was so patient and understanding with my money worries, and advised the best solution for my debt problems. Very well informed staff on how to help customers with anxiety and depression, and I... See more

Rated 1 out of 5 stars

I didn't sign up for any Marketing from this Company nor have I used a search engine for any similar service. They claim to be pushing a "Government Backed Debt Scheme" which is nonsense as there is n... See more

Rated 5 out of 5 stars

Where do I start, so I was in a complete mess with debt and came across these guys who so far have made my life a whole lot better financially. If your thinking of using this company to help you then... See more

Company replied

Rated 5 out of 5 stars

Living in these harsh financial times this service has been a lifeline for me. They have been non judgmental and experts in debt relief. And have saved my sanity.Philip worked really hard on my beha... See more

Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Your Debt Expert is brought to you by Creditfix - the largest Personal Insolvency Practice in the UK. Since opening in 2007, we have helped over 182,000 in their journey out of debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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Rated 5 out of 5 stars

Robert was a great help

Robert was a great help
Really assuring and helpful
So glad I got it done and he was there to help every step of the way

August 9, 2021
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Reply from Your Debt Expert

Hi Darren,

Thanks for your review. It's great to know Robert was able to help and have passed on your thanks.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Maxine

Rated 5 out of 5 stars

The people at Your Debt Expert where…amazing

The people at Your Debt Expert where absolutely amazing. Couldn't have been nicer and more helpful. From the first moment of the advice call right through they treated me with respect.

August 6, 2021
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Reply from Your Debt Expert

Hi Malachy,

Thanks for your review. It's great to know we've been able to support you and appreciate your kind words.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Maxine

Rated 5 out of 5 stars

I went with credit fix to help me with…

I went with credit fix to help me with my depts at first was very hesitant and nervous but so glad I rang them brilliant company Scott my adviser was brilliant made me feel very comfortable did all the hard work for me I would recommend credit fix to everybody struggling with there depts they are brilliant

August 6, 2021
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Reply from Your Debt Expert

Hi there,

We appreciate you taking the time to share your experience with us. It's great to know Scott was able to help and we've passed on your thanks.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Maxine

Rated 5 out of 5 stars

Well I suffer with depression and I am…

Well I suffer with depression and I am in a vulnerable place mentally most days.
Gary my handler was so supportive and helpful, he made me feel so comfortable and at ease, He has given me back some self belief and confidence about my future.
I can't thank him enough for the way he has helped.

August 2, 2021
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Reply from Your Debt Expert

Hi Robert,

Thanks for sharing your experience with us. We're pleased to hear Gary has been able to help and have passed on your thanks.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Maxine

Rated 5 out of 5 stars

I have had help from a lovely lady…

I have had help from a lovely lady called Sarah. I couldn't Thankyou anymore than I already have. Very professional, very quick, and has taken a lot of worry from me. Thankyou for all your help.

August 1, 2021
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Reply from Your Debt Expert

Hi LM,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

We've passed your thanks to Sarah but if you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Maxine

Rated 5 out of 5 stars

Very helpful took lots of time and…

Very helpful took lots of time and worries

May 11, 2021
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Teresa,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Natalie

Rated 5 out of 5 stars

Put me at ease instantly

Put me at ease instantly. Always a person at the end of the phone and not a machine who were able to answer even my silliest questions with knowledge and compassion.

May 11, 2021
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Natalie

Rated 5 out of 5 stars

Really helpful

May 11, 2021
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Vanessa,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Natalie

Rated 5 out of 5 stars

I was really worried about asking for…

I was really worried about asking for the help, and that I would be judged. Stuart was great, and talked me through everything and helped to start me on the track back from the position I'd got myself into. The service was quick and easy

March 17, 2021
Unprompted review
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Reply from Your Debt Expert

Hi Anne,

Thanks for your kind review. It's wonderful to know that Stuart has been able to help and we'll be sure to pass on your kind words. Dealing with debt can be daunting but it's great to know we've been able to support you.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 08001184831

Many thanks,
Beca

Rated 5 out of 5 stars

It was good and easy to do

March 17, 2021
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Nimo,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Beca

Rated 5 out of 5 stars

Fantastic experience even if I had not…

Fantastic experience even if I had not been approved i couldn't have had a better experience. From the start John Calderwood was professional and kind. He treated me with respect and made the whole experience much better than ever expected. Thank you. Lorraine Hughes

March 17, 2021
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Lorraine,

We really appreciate you taking the time to share your experience with us. We understand that living with debt isn't easy but talking about it and seeking help can be even harder. That's why it's important for us to offer a friendly and professional service to all and we're pleased John has been able to do that for you.

If you ever need to speak to a member of the team in the future, you can contact us on:

Telephone: 0800 118 4831

Many thanks,
Beca

Rated 5 out of 5 stars

I found myself in debt that I was…

I found myself in debt that I was paying monthly, but the constant worry was making me ill. I truly tried to make good all my payments.I had thought about seeking advice so I went on line and found Credit Fix. This company helped me so much with their caring attitude. They explained in detail what would happen and the choice of which plan was best for me.This was always my choice there was no pressure from the people who talked me through everything , also they are always at the end of the phone should I need them. This was the best outcome for me and my circumstances.I would recommend this company to anyone who needs advice and a solution. The staff are well trained in all matters and act with a caring attitude knowing how sensitive this is, it’s hard when a person feels they have let themselves down with debt. I can honestly say I feel I have my life back. Thank you.

March 16, 2021
Unprompted review
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Reply from Your Debt Expert

Hi Virginia,

Thanks for taking the time to share your experience with us. We understand that living with debt can have an impact on more than just your bank balance and we're delighted that we've been able to help you sleep a little better at night.

We're always here to help if you need to talk in the future. You can reach us on:

Telephone: 0800 118 4831

Many thanks,
Beca

Rated 5 out of 5 stars

Debt Free!!!

I could not have asked for a better service> The patience they have shown me has been outstanding.

March 16, 2021
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi David,

We really appreciate you taking the time to share your experience with us and leave such a positive review.

We're proud to offer a professional and understanding service and we're pleased to know that we've been able to help you find a solution that suits your needs.

We're always here if you need to speak in the future.

Telephone: 0800 118 4831

Many thanks,
Beca

Rated 5 out of 5 stars

Nothing to worry about

So... you’re in a mess & the last person you want to speak with is someone you can’t hear, judgmental or understand over the phone when you’re talking about your most personal & stressful finances. A personal Thank you to Leah H for making a stressful situation, very calm, friendly & reassuring. Her professional & knowledgeable input put me at ease straight away- (just like a friend on the line doing their best to drag you from a pit of no sleep. I’m so glad I enquired. It was Leah that made it easy for me to talk. X

March 16, 2021
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Sarah,

We really appreciate you taking the time to share your experience with us. We understand that living with debt isn't easy but talking about it and seeking help can be even harder. That's why it's important for us to offer a friendly and professional service to all and we're pleased Leah has been able to do that for you.

If you ever need to speak to a member of the team in the future, you can contact us on:

Telephone: 0800 118 4831

Many thanks,
Beca

Rated 5 out of 5 stars

From the first step to where I am now I…

From the first step to where I am now I have had no pressure on me they have done all the hard work and been very helpful and very polite

Thankyou

February 23, 2021
Your Debt Expert logo

Reply from Your Debt Expert

Hi Mrs Yates,

Thank you for taking the time to share you experience with us - it's greatly appreciated! Sharing your experience is so important in encouraging others to reach out for debt help.

If you ever need to contact us in the future, please do not hesitate to do so:

Telephone: 0808 301 0058

Best wishes,
Natalie

Rated 5 out of 5 stars

Fantastic service

Fantastic service, so helpful and understanding. Everything was sorted out painlessly and effortlessly!

February 22, 2021
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Kate,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0808 301 0058

All the best,
Natalie

Rated 5 out of 5 stars

Fantastic service

Fantastic service, 24h ready for help

February 19, 2021
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Nico,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0808 301 0058


All the best,
Natalie

Rated 4 out of 5 stars

Very happy with the service

Very happy with the service. Friendly staff and reassuring people.

January 22, 2021
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Luisa,

Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0808 301 0058

All the best,
Natalie

Rated 5 out of 5 stars

Really professional and puts your mind…

Really professional and puts your mind at ease.
Very easy to sort out your debts.

December 5, 2020
Your Debt Expert logo

Reply from Your Debt Expert

Hi Katie,

Thanks for taking the time to share your experience with us. We're pleased to know that we've been able to offer support and guidance to help you find a solution suited to your needs. We understand talking about debt isn't easy and are delighted that we've been able to help.

If you ever need to speak to a member of the team in the future, you can contact us on:

Telephone: 0808 301 0058

Many thanks,
Natalie

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Friendly staff and reassuring people.

December 5, 2020
Your Debt Expert logo

Reply from Your Debt Expert

Hi Peter,

Thanks for taking the time to share your experience with us. We're pleased to know that we've been able to offer support and guidance to help you find a solution suited to your needs. We understand talking about debt isn't easy and are delighted that we've been able to help.

If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0808 301 0058

Many thanks,
Natalie

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