Your Debt Expert Reviews 258

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Cameron was so patient and understanding with my money worries, and advised the best solution for my debt problems. Very well informed staff on how to help customers with anxiety and depression, and I... See more

Rated 1 out of 5 stars

I didn't sign up for any Marketing from this Company nor have I used a search engine for any similar service. They claim to be pushing a "Government Backed Debt Scheme" which is nonsense as there is n... See more

Rated 5 out of 5 stars

Where do I start, so I was in a complete mess with debt and came across these guys who so far have made my life a whole lot better financially. If your thinking of using this company to help you then... See more

Company replied

Rated 5 out of 5 stars

Living in these harsh financial times this service has been a lifeline for me. They have been non judgmental and experts in debt relief. And have saved my sanity.Philip worked really hard on my beha... See more

Company details

  1. Insolvency Service
  2. Debt Relief Service

Written by the company

Your Debt Expert is brought to you by Creditfix - the largest Personal Insolvency Practice in the UK. Since opening in 2007, we have helped over 182,000 in their journey out of debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

258 reviews

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Rated 1 out of 5 stars

Didn’t sign up or enquire

Didn’t sign up or enquire, received an email clicked on unsubscribe and it takes you to there page no unsubscribe option. It’s an invasion of person information and privacy and this kind of marketing should be illegal 😡

August 24, 2023
Unprompted review
Your Debt Expert logo

Reply from Your Debt Expert

Hi Esther,

I am really sorry to hear you were unable to unsubscribe from the mailing list. Thank you for bringing this to our attention.

Please rest assured we have opted you out from any further communications from us.

Kind Regards,
Rebecca

Rated 5 out of 5 stars

Debt problems

I am really happy with the way I was treated while speaking to someone on the phone about my debt problem,they really put me at ease and reassured me they could help

July 19, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers , do not trust. Look at all the reviews below that gave 5 stars, it does not sound like real people. Avoid this company.

May 30, 2023
Unprompted review
Rated 1 out of 5 stars

Not professional

I'm disappointed about how Bianca behaved when I wanted to cancel since I can afford my debts, the service I received was unprofessional.

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

From feeling stressed to feeling positive in a 15min phone call (THANKS MEL!!)

I didnt believe from the Youtube video and other users reviews on here that I would benefit from reaching out to Your Debt Expert, but im so glad I did. After just a 15 minute call with Mel i have learned a lot more about my own financial situation and am considering 2 different solutions to clear off my debts. Ive had a miserable 18months due to pandemic, unemploymentn using up savings and debt rocketing. For the first time im feeling positive and happy about sorting everything. I cant believe I didnt call sooner. Mel is awesome! Thank you so much for your personable and informative telephone manner and providing such valuable and relevant information so quickly to address my circumstances.

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant company with expert advice…

Brilliant company with expert advice and guidance through the whole procedure. They take all the stress out of listing your debts, your income and expenditure and work out the best options for you as an individual. They come up with solutions that are best suited to your individual circumstances

April 27, 2022
Rated 4 out of 5 stars

Very helpful service

There is a lot of information and it is very daunting to start this process but the gentleman I spoke to was extremely helpful, listened to me and did everything he said he would.

January 22, 2022
Rated 5 out of 5 stars

Emailed them and phoned me back and had…

Emailed them and phoned me back and had good chat . I was not made to feel bad did not judge me at all . They talked me though everything what was going to happen and that I had made the right choice in doing the first step in getting my bills sorted .

January 12, 2022
Rated 5 out of 5 stars

Robert to the Rescue

I WAS AT THE LOWEST OF LOWS WHEN I GOT THAT CALL. I HAD THIS CALL ON THE FRIDAY BUT DID NOT ANSWER. WELL HE LEFT ME A MESSAGE TELLING ME WHO HE WAS & FROM WHO. HE ALSO SAID THAT HE WOULD CALL BACK. I HEAR YOU SAYING (NO HE WONT) BUT ROBERT MCDONALD DID. ROBERT TOOK ME THRU EVERYTHING, IF I WAS NOT SURE HE WOULD EXPLAIN. AND I SLEPT THAT NIGHT & DO EVERY NIGHT SINCE. IT IS SOMETHING I SHOULD HAVE DONE SOONER. ROBERT McDONALD IF YOU CAN READ THIS THANK YOU SO MUCH. ANYONE READING THIS DO IT, THEY CAN ONLY SAY YES OR NO. GO ON DO IT AND YOU MAY SLEEP TONIGHT

October 26, 2021
Rated 5 out of 5 stars

Farouk was really helpful and…

Farouk was really helpful and supportive through the who process. Reece was also very professional and could not be more helpful

October 16, 2021
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Reply from Your Debt Expert

Hi Scott,

We really appreciate you taking the time to share your experience with us. Your feedback is important to us and also plays a big part in encouraging others in a similar situation to find support.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Best wishes,
Natalie

Rated 5 out of 5 stars

Brilliant service helped with everthing…

Brilliant service helped with everthing and so polite and calm

September 28, 2021
Your Debt Expert logo

Reply from Your Debt Expert

Hi Josh,

We really appreciate you taking the time to share your experience with us. Your feedback is important to us and also plays a big part in encouraging others in a similar situation to find support.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Natalie

Rated 5 out of 5 stars

I have found the service to be very…

I have found the service to be very informative, understanding, patient and helpful. I felt listened too and respected.

August 26, 2021
Your Debt Expert logo

Reply from Your Debt Expert

Hi Laura,

We really appreciate you taking the time to share your experience with us. Your feedback is important to us and also plays a big part in encouraging others in a similar situation to find support.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Maxine

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Great advice

August 16, 2021
Your Debt Expert logo

Reply from Your Debt Expert

Hi there,

Thanks for taking the time to share your experience. We're pleased to have been able to support you.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Maxine

Rated 5 out of 5 stars

I found the whole process quite…

I found the whole process quite stressful but was given lots of reassurance advice and was made to feel good for dealing with debts instead of feeling ashamed

August 15, 2021
Your Debt Expert logo

Reply from Your Debt Expert

Hi Rosie,

We appreciate your review and ae pleased to know we've been able to support you.

If you ever need to speak to us in the future, you can contact us using the details below:

Telephone: 0800 118 4831

Many thanks,
Maxine

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