Your Heart Scan Ltd Reviews 

604
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and professional staff who consistently make them feel comfortable and carefully explain every single step of the procedure. The booking process is also described as remarkably smooth, simple, and efficient, allowing people to secure fast appointments when needed most. Reviewers truly appreciate the prompt service, noting that they receive their detailed test results within just a few days. Many consumers highlight that these quick, thorough scans provide immense peace of mind and deliver valuable health insights for their daily lives and future well-being.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, welcoming, and reassuring throughout every step of the... See more

Service

Clients share satisfaction on service, frequently praising the fast appointment scheduling and rapid... See more

User experience

Reviewers mention positive feedback about user experience, highlighting professional, friendly staff and fast... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are friendly,... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting a straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is an absolute life saver , I rang and booked my appointment, attended and got my results in 4 days, without this scan I wouldn’t av know that my high blood pressure was effectively ups... See more

Rated 5 out of 5 stars

Went there for a general check, as I'm getting a bit older now and the NHS really only seem to want check you after you've had an event of some sort. Very professional and knowledgable people, had a E... See more

Rated 5 out of 5 stars

Firstly my name is Theresa Chiles but I'm using my daughters trust pilot account. Totally professional experience. Welcomed and attended to by Riaan Nieuwoudt whom put me at ease and carried out the... See more

Rated 5 out of 5 stars

Cannot praise Your Heart Scan enough! Everyone was so helpful and friendly from booking the appointment to attending on the day of my Son's Ecogradigram. Riann was so professional,calm and friendly. R... See more


Company details

  1. Cardiologist
  2. Health Consultant

Written by the company

Your Heart Scan Ltd is a private heart scanning service operating from a beautiful location, with state-of-the-art facilities in Staffordshire. With highly experienced staff, an impressive portfolio of services and state-of-the-art equipment we support Private, GP, Consultant or Private Healthcare referrals as well as supporting Aviation, Automotive and Private Companies. You can book online, with no GP referral required. We are open 6-days a week for your convenience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

604 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(604)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was a little apprehensive regarding a…

I was a little apprehensive regarding a private ECG, after all I could have possibly achieved an ECG via the NHS, albeit with a long wait. However, using Your Heart Scan even with payment, I felt the whole experience was well worth it, great value for money. Riaan Nieuwoud greeted me, very friendly explaining everything clearly. During the process Riaan was able to answer my questions, was extremely reassuring and undoubtedly knew his stuff.
Think of it as an MOT for yourself, worth checking under the hood periodically. Highly recommended - thank you Your Heart Scan.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

No reason to be anxious!

I was understandably nervous! But it turned out there was no reason to worry.
Riaan explained the procedure clearly and immediately set my mind at rest.
He kept me informed throughout and performed the scan efficiently, explaining what was happening.
I can’t speak highly enough of the service I received and would highly recommend!
Thank you!

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Both Riaan and Claire are very good at what they do, and both are very friendly people, which makes it a nice environment to be in. I will continue to use their services and recommend them.

October 11, 2025
Rated 5 out of 5 stars

review echo and 48hr ECG

Very professional throughout and always have time to talk to you regarding what can be a stressful time of worry. Personally I had the odd flutter as a keen sportsman this was scary but my mind has been put at ease thanks to this great service.

October 11, 2025
Rated 5 out of 5 stars

Friendly staff and easy booking

Such an easy booking system and appointment was readily available. Was made to feel very welcome and at ease. Worth every penny for peace of mind. Results within a few days.No hesitation to recommend and will use again for screening.

October 4, 2025
Rated 5 out of 5 stars

Very Professional Speedy Service

Rapid appointment availability, excellent service and overview through the scans and fast turnaround of thorough reports, both from Your Heart Scan and the Consultant.

October 7, 2025
Rated 5 out of 5 stars

Echocardiogram

Booking my echocardiogram was straightforward and I choose to do this by telephone so I could also ask questions. Next day appointment was available. Finding the location at the club was signposted. I felt relaxed having my echocardiogram knowing that the room was private, and my privacy and dignity was maintained throughout the process. I would recommend Your Heart Scan for politeness, meeting patient needs and access to diagnostic services.

October 14, 2025
Rated 5 out of 5 stars

Would 100% recommend

Would 100% recommend. My experience today with 'Daleen' was wonderful, she was kind, very knowledgeable and professional. Daleen put me at ease up on meeting her, it was worth every penny.

October 10, 2025
Rated 5 out of 5 stars

I was very happy with my experience

I was very happy with my experience. Straight forward to book.Place was easy to find. Claire who did my scan was friendly and professional.She put me at ease and listened to my concerns .She explained everything thoroughly .No complaints at all.

October 7, 2025
Rated 5 out of 5 stars

Would highly recommend Your heart scan

Would highly recommend Your heart scan, I felt very at ease and comfortable. All of my questions were answered in detail. And I felt the process was all very thorough giving me the reassurance that I needed. I booked my appointment very early in the morning and by the afternoon I was sat in the chair having my scan. The facilities were nice and modern and the process actually felt quite relaxing. Will definitely return.

October 7, 2025
Rated 5 out of 5 stars

A* service

When I arrived Claire put me at ease, the gentleman Riaan Nieuwoud did my heart scan and talked me through everything he was doing. I can't thank them enough for their reassurance, kindness and information. I would recommend to anyone who needs peace of mind to have it done.

October 6, 2025
Rated 5 out of 5 stars

Amazing experience

Claire was amazing, very thorough and professional and put me at ease immediately. She explained everything and reassured me throughout.
There was a 3 month NHS waiting, but I booked this for the next day!!! The peace of mind is worth every penny. Thank you :-)

October 6, 2025
Rated 5 out of 5 stars

Would definitely recommend Your Heart Scan

I had some concerns about my heart and, in particular, the regular palpitations and ectopic beats I get. I wanted to get an echocardiogram so did an online search and found Your Heart Scan.

The booking process was very straightforward and efficient and it was great to see that the practice is within a golf & country club. We actually had lunch there after the appointment and it is a much more pleasant environment than a hospital.

The appointment took around 30 minutes and, again, everything was very efficient.

The cardiologist, Claire, was very pleasant and was very prompt and thorough in some follow up questions I had about the results. The results came through a couple of days after the consultation.

All in all, I was very impressed with Your Heart Scan and I wouldn’t hesitate to recommend them to anyone who wants to check their heart health.

September 30, 2025

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